Hilton Washington DC National Mall

Great location, great place, right above a food court - so plenty of food options. Very close to The Mall - so walking distance to many attractions including the Washington Monument and a bunch of the Smithsonian Museums. We got a room which had the pool construction debris outside the window - and at $230 per night, I would have liked them to consider my request to give us a room on the same floor but facing the outside of the building, at least when I asked for it. That would have been the classy thing to do. Instead, the nice and polite lady at the reception told me rooms at "your level of booking" were not available. I can't really complain about that since the hotel may have been full, but nevertheless, paying that kind of money to not even be able to open the curtains of the window is not on. Anyway, since I was on a business trip and was out quite a bit during the day, it didn't matter as such. But I can imagine a family traveling for vacation not being too happy with it, especially if they had kids. Overall still a very nice and convenient place for business and vacation trips.

Very helpful and friendly staff

Amazingly clean and great location. Some great small details make the room extra comfortable! Love the lighting, colors and linens. Shuttle to the wharf and national mall was great. Overall nice renovated smaller hotel. FD was not able to accommodate early/late check-in, but did store our luggage. Pool construction noise started by 9am daily on our floor.

I did not get the type of room I paid for.

My here was amazing.

Such a fantastic location! Steps to the Spy Museum and short distance to the Washington Mall. The rooms were super clean and the king beds were very comfortable. The room had a massive tv as well which my 12 year old thought was terrific. I would highly recommend this hotel for families wanting to visit DC sights.

We had asked for a reserved a "pool view" room and hotels.com confirmed that it was one. But there is no pool and certainly no pool view. All we see outside our window is a roof with construction trash all over the place. When we asked the front desk staff at Hilton, all they could say was "the pool is under construction" and that they could not do anything about it. They did not even offer a different room.

Loved having two king beds to separate the family.

The morning of checkout, I went downstairs to get coffee at Starbucks while my wife sleep in. However, the maid, seeing me leave the room, later went in to clean even though the 'Do Not Disturb' light was on, waking up my wife. When my wife pointed out the sign, the lady did apologize and left.

A bit of bad luck when a girls basketball team met for a birthday and game celebration in the room next to ours on the weekend. Very noisy until midnight, however, we never called the front desk. On New Year's eve, on the other side of us were new year's revelers until 10PM when they departed the room leaving the TV on high volume. This time we called the front desk and about 11PM security went in and turned off the volume. Other than this, we had a great stay.