Honestly, it was rough. Now, the lobby looks amazing. As does the restaurants and general entryway of the hotel. The busted-up and taped-over glass by the main floor elevator to reach the rooms was the first sign something was wrong. Supposedly the whole hotel had been nonsmoking for many years now, but that's a joke. Almost every floor smelled like secondhand smoke of one kind or another. Yes, I did travel around to the floors because I was looking for a working ice machine. Out of over 20 floors, only 3 of them had working ice machines or even signs that tell you where to find a working ass machine. Plus, you can smell smoke whenever the elevator door's open on any floor. When I complained to the front desk manager who supposedly sent security up to my floor to address this, which is kind of a joke. When I went back to the floor I was staying on, I could smell chemicals trying to mask the smoke in the air. That's it. The room was also not clean and not maintained. The hallway light barely worked, and it took three times on and off just to get some sign of life. You can see dirt and grime, and all sorts of stuff in the vents and light fixtures. The carpet was damaged, but again no repairs. It looked like they had changed out the bedding and put in fresh towels, and that was it. How to use Lysol wipes from the front desk to wipe down everything else, including the bathroom door handle. I'm hoping had toothpaste on it and not something else. Gross. Will not be back. Avoid.