DoubleTree by Hilton Hotel Boston-Andover

Photo gallery for DoubleTree by Hilton Hotel Boston-Andover

Primary image
Indoor pool, pool umbrellas, sun loungers
Indoor pool, pool umbrellas, sun loungers
Indoor pool, pool umbrellas, sun loungers
Premium bedding, pillowtop beds, in-room safe, desk

Overview of DoubleTree by Hilton Hotel Boston-Andover

DoubleTree by Hilton Hotel Boston-Andover

4.0 star property
Suburban hotel in Andover with indoor pool and restaurant

8,2/10 Very good

860 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
123 Old River Rd, Andover, MA, 01810
Main amenities
  • Restaurant and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Spa tub
  • Room service
  • 24-hour business center
  • Conference center
  • Business center
  • 9 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • Canobie Lake Park - 12 min drive

Getting around

  • Lawrence, MA (LWM-Lawrence Municipal) - 19 min drive
  • Manchester-Boston Regional Airport (MHT) - 32 min drive
  • Bedford, MA (BED-Laurence G. Hanscom Field) - 32 min drive
  • Logan International Airport (BOS) - 33 min drive
  • Nashua, NH (ASH-Nashua Municipal) - 36 min drive
  • Beverly, MA (BVY-Beverly Municipal) - 38 min drive
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 24.9 miles/40.1 km
  • Lawrence Station - 7 min drive
  • Andover Station - 9 min drive
  • Andover Ballardvale Station - 11 min drive

About this property

DoubleTree by Hilton Hotel Boston-Andover

DoubleTree by Hilton Hotel Boston-Andover is a great choice for a stay in Andover. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at 189 Prime, which serves American cuisine and is open for breakfast, lunch, and dinner. There are 2 bars/lounges and a 24-hour fitness center at this upscale hotel, along with in-room conveniences like sofa beds and refrigerators. Fellow travelers say good things about the pool and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)
This information is provided by our partners.

At a glance

Hotel size

  • 293 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - 11:00 PM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive smart lock details

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Off-leash area available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–9:30 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ziplining nearby

Working away

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference center (7588 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1987
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Hand-held showerheads
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Sofa bed
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

189 Prime - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Character's Sports Bar - This sports bar specializes in American cuisine and serves dinner and light fare. Open select days.
Lobby Bar - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 12 and USD 20 for adults, and USD 12 and USD 20 for children (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

State tax ID - C0005530090

Also known as

Andover Boston
Andover Wyndham
Boston Andover
Boston Andover Wyndham
Boston Wyndham Andover
Wyndham Andover
Wyndham Andover Boston
DoubleTree Hilton Hotel Boston-Andover
Wyndham Boston Hotel Andover
Wyndham Boston Andover Hotel
Wyndham Andover Hotel Andover
DoubleTree Hilton Boston-Andover
DoubleTree by Hilton Hotel Boston-Andover Hotel
DoubleTree by Hilton Hotel Boston-Andover Andover
DoubleTree by Hilton Hotel Boston-Andover Hotel Andover

Frequently asked questions

Overall score and ratings

8,2

Very good

8,5/10

Cleanliness

8,4/10

Staff & service

7,5/10

Amenities

8,2/10

Property conditions & facilities

7,6/10

Eco-friendliness

8/10 Very good

Michael, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Surprised there was no free breakfast for the cost of the room at a Hilton. They wanted an additional 17 bucks for breakfast. Not good. Check in went smooth, check out was horrid. Won’t bother explaining why, but they could do better.
Robert, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

marcia j, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

2/10 Poor

Don’t stay go elsewhere
Horrible customer service, room smelled of dead car, a/c didn’t work, shower looked like it’s never been clean in or out, called front desk and never got call back or someone to the room!! DISGUSTING HOTEL AND CUSTOMER SERVICE EVER!!!!!
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Somchai, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dalkis, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Room was adequate for the stay bathroom had stains all over the floor looked like chewing gum Thermostat fell off the wall if you touched it I asked for a restaurant menu at the desk and was told to scan the code in my room to get it Felt like the young women was not interested in helping me Loomed run down for a double tree they are usually very nice
evan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Helpful staff
Stacy, 1-night trip
Verified Hotels.com guest review