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DoubleTree by Hilton Hotel and Spa Chester

Photo gallery for DoubleTree by Hilton Hotel and Spa Chester

Bar (on property)
Outdoor spa tub
Indoor pool
Pool
Terrace/patio

Overview of DoubleTree by Hilton Hotel and Spa Chester

UNESCO Sustainable Travel Pledge

DoubleTree by Hilton Hotel and Spa Chester

4.0 star property
4-star hotel with 2 restaurants, near Chester Zoo

8,4/10 Very good

1 025 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
Warrington Road, Hoole Village, Chester, England, CH2 3PD

Room options

About this area

What's nearby

  • Chester Zoo - 3 min drive

Getting around

  • John Lennon Airport (LPL) - 26 min drive
  • Manchester Airport (MAN) - 32 min drive
  • Bache Station - 4 min drive
  • Chester Station - 6 min drive
  • Ellesmere Port Station - 7 min drive

Restaurants

  • The Piper - 7 min walk
  • Chai Station - 3 min drive
  • Cafe Fude - 3 min drive
  • Town Crier public house - 3 min drive
  • Meadow Lea Farm Coffee Shop - 4 min drive

About this property

DoubleTree by Hilton Hotel and Spa Chester

Located near a train station, DoubleTree by Hilton Hotel and Spa Chester is a great choice for a stay in Chester. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or reflexology, and Marco Pierre White, one of 2 restaurants, serves dinner. Other highlights at this upscale hotel include a bar/lounge, a health club, and a fitness center. Fellow travelers like the comfortable beds and breakfast.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 219 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Private dining
  • Free daily reception
  • 24-hour room service

What to do

  • Golfing nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Segway rentals/tours nearby
  • Ziplining nearby

Working away

  • 7 meeting rooms
  • Conference space (2777 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 1975
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • 100% renewable energy

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Special features

Spa

Over 16 access only, Surcharge for Spa and Pool has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a mud bath, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Marco Pierre White - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Garden Room and Terrace - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 15 per person

Children & extra beds

  • Guests must contact this property in advance to reserve sofa beds

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>This property uses wind and solar energy. </p><p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards, debit cards and cash.</p>
Guests must book an appointment (fee charged per single visit) in advance to use the fitness facility and/or spa.

Also known as

Chester Doubletree
Chester Doubletree Hilton
Chester Hilton
Chester Hilton Doubletree
Doubletree Chester
Doubletree Chester Hilton
Doubletree Hilton Chester
Doubletree Hilton Hotel Chester
Hilton Chester
Hilton Chester Doubletree
Chester Hilton International
Doubletree By Hilton Chester Hotel Chester
Hilton International Chester
Doubletree By Hilton Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel
DoubleTree by Hilton Hotel and Spa Chester Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel Chester

Frequently asked questions

Does DoubleTree by Hilton Hotel and Spa Chester offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel and Spa Chester does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Hotel and Spa Chester?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at DoubleTree by Hilton Hotel and Spa Chester?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton Hotel and Spa Chester?
Yes, there's free self parking.
What are the check-in and check-out times at DoubleTree by Hilton Hotel and Spa Chester?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at DoubleTree by Hilton Hotel and Spa Chester and nearby?
Have fun with activities like horseback riding, mountain biking, and ziplining, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Indulge in a treatment at the spa and enjoy other amenities such as a steam room and spa services. DoubleTree by Hilton Hotel and Spa Chester also has a picnic area and a garden.
Are there restaurants at or near DoubleTree by Hilton Hotel and Spa Chester?
Yes, there are 2 onsite restaurants. Nearby restaurants include The Piper (7-min walk), Artichoke (2.1 mi), and Meadow Lea Farm Coffee Shop (2.2 mi).
What's the area around DoubleTree by Hilton Hotel and Spa Chester like?
DoubleTree by Hilton Hotel and Spa Chester is located a short 17-minute walk from Skate Academy. Travelers say this hotel is in a good location.

Reviews

8,4

Very good

8,9/10

Cleanliness

8,6/10

Staff & service

8,3/10

Amenities

8,7/10

Property conditions & facilities

8,2/10

Eco-friendliness

Reviews

10/10 Exceptional

Caroline, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The service at reception was brilliant. I had organised a wake for my father and this event was also managed in a top class way. Our stay at the hotel would have been perfect except for the barman at the restaurant bar who would not accept that the pint of beer he served me was flat and obviously intended to continue to sell that beer without attending to the gas issue. A matter of a £5.00 beer will probably be remembered from an £800.00 bill. So 99 out of 100 for the stay; 2 out of 10 for the barman
GARY, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Luxury.
Good location, great service, free check in cookie. Room was compact but very comfortable. Bathroom was clean and clinical, decent shower pressure. Gym and spa facilities were busy, but gym was well stocked with equipment, I was impressed. I didn't use the pool due to time constraints, and it was a little confusing as the pool is downstairs from the changing room. I slept really well. breakfast in the morning was vast, excellent smoothies and cereal choices. Hot breakfast was typical buffet, fine, but eggs had been sitting for too long and were like rubber. But this is probably because I was down at 7am. I have full confidence that the staff would've provided fresh eggs if I had of brought this up. The stay was excellent and I will be back.
Daniel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zara, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Darren, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very comfortable stay. The quality of the Spa facilities still sets this hotel apart from all others in Chester. Only downside was breakfast - heat lamp dried out fried eggs, tasteless sausages.and fruit juices that were room temperature (warm).
Alex, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice break
Great location Very spacious Very nice gym
Ammar, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lynette, 1-night trip
Verified Hotels.com guest review