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1 room, 2 adults

Maison Saint Charles by Hotel RL

3-star3 stars
1319 Saint Charles Avenue, New Orleans, LA, 70130, United States of America

3-star hotel with outdoor pool, near National World War II Museum
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1 245 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Room
Room needs to be improved
Cleanliness
Could use a good cleaning

Maison Saint Charles by Hotel RL

from ZAR 1,284
  • Room, 1 King Bed
  • Room, 1 Queen Bed
  • Room, 2 Queen Beds
  • Junior Suite, 1 King Bed
  • Room, 1 King Bed, Accessible
  • Room, 2 Queen Beds, Accessible

What’s around Maison Saint Charles by Hotel RL

Landmarks

  • In Lower Garden District
  • National World War II Museum - 10 min walk
  • Ernest N. Morial Convention Center - 15 min walk
  • Mardi Gras World - 19 min walk
  • Canal Street - 20 min walk
  • Bourbon Street - 21 min walk
  • Smoothie King Center - 21 min walk
  • Port of New Orleans - 21 min walk

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 22 min drive
  • New Orleans Union Passenger Terminal - 13 min walk

At a glance

Key facts

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Up to 50 lbs

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking (limited) *

  • RV/bus/truck parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa tub
Working away
  • Business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Mr. Eds Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.

Maison Saint Charles by Hotel RL’s small print

Also known as

  • Charles Maison
  • St. Maison
  • Maison St. Charles Hotel New Orleans
  • Maison St. Charles Quality Inn
  • Maison St. Charles Quality New Orleans
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Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 10 AM to 10 PM.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Valet parking costs USD 30 per night with in/out privileges

    RV/bus/truck parking is available for an extra charge

    Full breakfast is offered for an extra charge of USD 9.99 for adults and USD 0.00 for children (approximately)

    Pets are allowed for an extra charge of USD 50 per accommodation, per stay

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Good 7,4 From 916 reviews

    Very good 8,0
    Nice place
    Overall we enjoyed our stay and would stay again if in the area. Negatives : phone didn't work in the room, hard to get towels and toilet paper from front desk ( asked for some in the room and they never came so I eventually had to go down to the front office and pick up toilet paper and then catch the cleaning lady on the cart to get towels), door to the bathroom didn't close all the way, and the shower leaked on the floor. Positives: beds were comfortable, room was outdated but clean, outside area including the pool is very nice, is located around a lot of food also a really great 24-hour spot just two blocks down.
    Amy, us3 night trip with friends
    Exceptional 10,0
    Excellent locarion, loved the trams being right outside the door. They let me get parcels delivered with no problem .. I thought it was excellent :-)
    Julie, nz4 night family trip
    Good 6,0
    You'll have to be persistent if you need towels...
    Cute hotel, decently maintained. Great area, lots of decent restaurants in the vicinity. The service was just so lacking. Our first night we arrived late only to find two towels in the room (there were four of us, in a two queen bed room...four towels is pretty standard). A phone call to the front desk requesting two more and a blanket yielded a pleasant acknowledgement but I had to make a trip to the front desk where I was assured they would be brought. After another phone call, we finally received one blanket over an hour after our initial request. The next day, after returning to the room, we found only one towel in the room. Again, I called, called again, and had to go physically find someone and directly ask them to bring more towels. Overall a fairly insignificant thing, but when you just want to go to sleep, or get a shower, it's horribly inconsiderate to keep your paying guests waiting indefinitely for minor requests of essential items that should have been in the room to begin with.
    Benjamin King, us1 night family trip
    Fair 4,0
    Nice people but serious needs in updating
    The folks at the desk were friendly & helpful. Our room was clean & beds were comfortable, but paint was chipping in multiple places & there were holes roughly patched in a couple locations that weren’t covered by paint. On our first morning, housekeeping stopped & asked us if we need anything. We asked to trade in 3 shower towels but none ever came back. The safe was locked, so we requested to have it unlocked, but no one showed. Garbage(plastic pop holder rings) laid in the hall outside our room for 3 days until I picked it up? Our bath mat, soap, or face tissues were never replaced/refilled when used up. We had to physically go find a housekeeping cart to get them. Breakfast area is nice & servers were friendly! It was okay quality.
    Susan, ca4 night family trip
    Very good 8,0
    Great location!
    Good location to transit! The seafood restaurant next door is amazing! Nice place, small pool, friendly staff.
    Lakisha, us3 night trip

    Maison Saint Charles by Hotel RL

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