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All properties in Ottawa, Ontario, Canada
1 room, 2 adults

The Westin Ottawa

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Refrigerator
  • WiFi (surcharge)
11 Colonel By Dr, Ottawa, ON, K1N 9H4, Canada

4-star hotel with indoor pool, connected to the convention center, near Shaw Centre
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Refrigerator
    • WiFi (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Older property, yet well maintained. Great service, central location.Sep 13, 2020
  • It was a lovely staycation. I was only disapointed by the lack of room service. This Sep 12, 2020

The Westin Ottawa

from ZAR 2,543
  • Traditional Room, 1 King Bed, Non Smoking
  • Traditional Room, 2 Double Beds, Non Smoking
  • Premium Room, 1 King Bed, Non Smoking, City View
  • Premium Room, 2 Double Beds, Non Smoking, City View
  • Deluxe Room, 1 King Bed, Non Smoking, View
  • Deluxe Room, 2 Double Beds, Non Smoking, View
  • Room, 1 King Bed, Non Smoking, City View

What’s around The Westin Ottawa

Landmarks

  • In Downtown Ottawa
  • Byward Market Square - 7 min walk
  • Parliament Hill - 9 min walk
  • University of Ottawa - 12 min walk
  • Rideau Canal - 35 min walk
  • Shaw Centre - 1 min walk
  • Canadian Museum of History - 24 min walk
  • Canadian War Museum - 29 min walk

Getting around

  • Macdonald-Cartier Intl. Airport (YOW) - 16 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa Station - 5 min drive
  • Ottawa Fallowfield Station - 27 min drive

At a glance

Key facts

Hotel size

  • This hotel has 492 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19

Travelling with others

Pets

  • Pets stay free (dogs only)

  • Up to 70 lbs

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking * on site

  • Electric vehicle charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • To-go breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa services on site
  • Sauna
  • Racquetball/squash on site
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 473612
  • Conference space size (meters) - 44000
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1984
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English
  • French

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 50-inch LCD TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Daly's Express - Onsite coffee shop.

Shore Club - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Westin Ottawa’s small print

Also known as

  • Ottawa Westin
  • Westin Hotel Ottawa
  • Westin Ottawa
  • The Westin Ottawa Hotel Ottawa
  • Westin Ottawa Hotel
  • The Westin Ottawa Hotel
  • The Westin Ottawa Ottawa
  • The Westin Ottawa Hotel Ottawa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 8:00 AM to 8:00 PM.
  • Parking height restrictions apply.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner.

    The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Mandatory fees

    Deposit: CAD 200.00 per stay

    Optional extras

    Late check-out can be arranged for an extra charge of CAD 50 (subject to availability)

    Valet parking costs CAD 48 per day with in/out privileges

    Parking is available nearby and costs CAD 30 per day

    Breakfast costs between CAD 5 and CAD 25 for adults, and CAD 5 and CAD 25 for children (approximately)

    WiFi is available in guestrooms for CAD 10.95 per day (rates may vary)

    Wired Internet access is available in guestrooms for CAD 14.95 per 24-hour period (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for The Westin Ottawa

    • Does The Westin Ottawa offer free cancellation for a full refund?
      Yes, The Westin Ottawa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at The Westin Ottawa?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at The Westin Ottawa?
      Yes. Valet parking costs CAD 48 per day.
    • Is there a pool at The Westin Ottawa?
      Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
    • Are pets allowed at The Westin Ottawa?
      Yes, dogs stay free, with a maximum weight of 70 lbs per pet. Service animals are exempt from fees.
    • What are the check-in and check-out times at The Westin Ottawa?
      You can check in from 3 PM to anytime. Check-out time is noon. Late check-out is available for a charge of CAD 50 (subject to availability).
    • Are there restaurants at or near The Westin Ottawa?
      Yes, there are 2 onsite restaurants. Nearby restaurants include The Albion Rooms (3-min walk), Metropolitan Restaurant (3-min walk), and The Black Tomato (4-min walk).
    • What is there to do near The Westin Ottawa?
      Recommended spots to visit include Shaw Centre (1-min walk) and Byward Market Square (7-min walk), along with Parliament Hill (9-min walk) and University of Ottawa (12-min walk).

    Recent reviews

    Fabulous 8,8 From 1 305 reviews

    Fair 4,0
    Just the elevator was a disaster
    Duane, ca2 night business trip
    Poor 2,0
    Definitely not worth the 4 star rating.
    Hotel only had one room in our reservation instead of the two hotels.com had billed us. They refused to sort it out themselves. Turns out it was their system that was at fault. There were brown stains all over the chairs we had in both rooms. Definitely not deserving of a 4 star rating.
    ca1 night family trip
    Fair 4,0
    In the name of convid-19, zero service
    Zero service
    Winnie, ca1 night family trip
    Exceptional 10,0
    We had a great stay at Westin Ottawa. The hotel was very clean, welcoming with friendly helpful staff
    ca3 night trip with friends
    Good 6,0
    I paid extra money for a city view room and I got stuck with a view of the rooftop where bags of garbage were scattered everywhere.
    Domenic, ca3 night family trip
    Good 6,0
    One of the few hotels without free wifi.
    I was very surprised that the Hotel is charging for Wifi. Parking is an issue with this hotel.
    Elma, ca1 night family trip
    Very good 8,0
    hôtel très bien située. personnel très courtois
    ca1 night trip
    Exceptional 10,0
    Great stay
    Very thankful that we were able to check in early after a long drive in to town. Asked for a room on a high floor and got it, view was great!
    Michele, ca1 night trip with friends
    Very good 8,0
    Great stay. Hotel situated in the middle of everything: Rideau Center, Byward Market, Parliament Hill, Rideau Canal etc. Easy to walk to all those places.
    Julie, ca1 night family trip
    Fair 4,0
    og barking
    Dog kept barking all thru the night and we couldnt sleep
    Anar, ca1 night trip with friends

    The Westin Ottawa

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