We stayed in the Rialto room. It was very very nice with 2 balconies looking out over the Grand Canal. The building is very old, likely built at the time the main part of the city was built. The room was nicely decorated in period furniture. We LOVED this room.
The location is nice. It is adjacent to a water bus stop. And centrally located with easy access to the Rialto Bridge, San Marco, and the Accademia.
There is no staffing on site. Access is provided remotely when you hit the buzzer to get into the building. Communication with the management staff was adequate.
We found our electronic access key in our room after gaining access by keycode. We were only provided with 1 electronic key card. There were no keys provided to get out of the building. If the exterior door is locked, there is no way to open it unless you have a physical key or call the phone number to have them buzz the door. We found out later that maybe there should have been a key located in our room. We searched the room but never found one.
We were unable to adjust the temperature on the thermostats in the room. In May, it was quite warm, and heat was radiating from the vents. We had to open balcony doors to get air, but they do not have screens. So the mosquitos came in. I got bitten several times. Very uncomfortable. The facility manager stated that they would look into the issue for future visitors.
