New Bern, NC (EWN-Coastal Carolina Regional) - 45 min drive
Restaurants
Chick-fil-A - 9 min walk
Old Chicago - 17 min walk
McDonald's - 3 min drive
Texas Roadhouse - 4 min drive
Golden Corral - 4 min drive
About this property
Hilton Garden Inn Jacksonville
Hilton Garden Inn Jacksonville is a great choice for a stay in Jacksonville. Guests can visit the fitness center for a workout or grab a bite to eat at Lime & Lemon Asian Fusion, which serves breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
128 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Children's menu
Working away
24-hour business center
Computer station
Conference space (5000 square feet)
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Built in 2017
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness center
Swimming pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Closed captioned TV
Visual fire alarm
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Towels
Stay connected
Desk
Free wired internet and WiFi (surcharge)
Phone
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Lime & Lemon Asian Fusion - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 4.95 per night (rates may vary)
Cooked-to-order breakfast is offered for an extra charge of approximately USD 9.95 for adults and USD 6.95 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 9 AM to 10 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Hilton Garden Inn Jacksonville
Hilton Garden Jacksonville
Hilton Garden Inn
Hilton Garden Inn Jacksonville Hotel
Hilton Garden Inn Jacksonville Jacksonville
Hilton Garden Inn Jacksonville Hotel Jacksonville
Frequently asked questions
Does Hilton Garden Inn Jacksonville offer free cancellation for a full refund?
Yes, Hilton Garden Inn Jacksonville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Jacksonville?
Yes, there's a pool. Guests have pool access from 9 AM to 10 PM.
Are pets allowed at Hilton Garden Inn Jacksonville?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Jacksonville?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn Jacksonville?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Jacksonville and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hilton Garden Inn Jacksonville?
Yes, there's an onsite restaurant, Lime & Lemon Asian Fusion.
What's the area around Hilton Garden Inn Jacksonville like?
Hilton Garden Inn Jacksonville is in the heart of Jacksonville, a short 11-minute walk from Jacksonville Commons and 4 minutes' walk from Richard Ray Park.
Hilton Garden Inn Jacksonville Reviews
Reviews
9,0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,2/10
Cleanliness
9,0/10
Staff & service
8,8/10
Amenities
9,2/10
Property conditions & facilities
8,8/10
Eco-friendliness
Reviews
10/10 Exceptional
20 January 2025
Jacinta
Jacinta, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 January 2025
Aspen
Aspen, 4-night trip
Verified Hotels.com guest review
6/10 Good
02 January 2025
Okay
Hotel was clean, staff was nice but the whole hotel smells like Indian food! All my cloths smells like that. They do have an Indian restaurant which was nice but it makes the whole hotel smell like that! Also they way over charge for breakfast!! What we got is free at other hotels!! And the selection was really small not worth it! Kinda disappointed for a Hilton hotel.
Rebecca
Rebecca, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 December 2024
Jarrett
Jarrett, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
08 December 2024
Great parking area for large moving truck. Easy access to dinner.
Gena
Gena, 1-night business trip
Verified Hotels.com guest review
6/10 Good
07 December 2024
Hotel had odor of Curry from restaurant. Odor was drifting up to the 4th floor hallway where our room was. My wife gets migraine headaches from strong odors. We left a day early
David
David, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
02 December 2024
Aspen
Aspen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
25 November 2024
The hotel lobby and hallways smelled like Curry. Now a little a lot. I realize there is a curry restaurant but there should be a way to tone down the smell. I also didn’t think the breakfast was worth the price. I frequently stay at Hilton Garden Inn, Courtyards and Hyatt Place. Their breakfast is better. Real orange juice not powdered juice like Tang. Other the those two items everything else was great.
Verified traveller
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
04 November 2024
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
04 November 2024
Naghmeh
Naghmeh, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 October 2024
Great location. Great food.
Melissa
Melissa, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 October 2024
Darren
Darren, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2024
Stacie
Stacie, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2024
This modern property is very accessibility friendly for older adults interested in visiting the area.
Lena
Lena, 3-night trip
Verified Expedia guest review
10/10 Exceptional
06 October 2024
The staff was awesome, and the property is spotless!
David
David, 2-night business trip
Verified Expedia guest review
8/10 Very good
05 October 2024
Cordelia
Cordelia, 1-night family trip
Verified Hotels.com guest review
6/10 Good
05 October 2024
Had a pet fee that didn’t match the booking. Was more expensive and was basically told tough. The front desk host was very abrupt about it. Any good business would have given the customer the benefit. He did not which turned me off instantly to the check in process. The room was ok but the floor was absolutely TERRIBLE!!!! We had to wear shoes and our socks were black by the time we walked from the shower to the bed. The lighting could have been softer vs institutional. The in house shampoo, conditioner and soaps were very nice.