As first time travellers to Korea and English speaking, this establishment was prefessional and easy to communicate with. The room was clean, excellent, spacious with much storage (we had the one bed apartment). The service was amazing and fast! The staff is helpful and very kind. If ever going back to Korea, I will stay in this hotel again. The area had many markets, food, coffee, anything you needed very close by. I loved the Insadong neighborhood! Thank you for a wonderful hotel experience.