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Platinum Yucatan Princess Adults Only - All Inclusive

5.0 star property
Playa del Carmen beachfront property with 6 restaurants and spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Platinum Yucatan Princess Adults Only - All Inclusive

View from property
13 outdoor pools, pool umbrellas, pool loungers
8 bars/lounges, 2 poolside bars, beach bar
Aerial view
8 bars/lounges, 2 poolside bars, beach bar
VIP Access

Reviews

8,2 out of 10

Very good

Popular amenities

  • Bar
  • Non-smoking
  • Free breakfast
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 poolside bars
  • 8 bars/lounges
  • Full-service spa
  • 13 outdoor pools
  • Nightclub
  • 6 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
Feel at home
  • Private bathroom
  • Separate bathtub and shower
  • Living room
  • Television
  • Garden
  • Terrace
The price is R7 456
R7 456 total
includes taxes & fees
21 Jan - 22 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, Round Bed, Swimout (Honeymoon)

42-inch plasma TV with satellite channels, TV

Suite, Round Bed, Swimout (Honeymoon)

Highlights

Furnished balcony
Private indoor spa tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Swimout (Platinum)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, Swimout (Platinum)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (deluxe)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Hot Tub (deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Hot Tub (deluxe)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Round Bed (Honeymoon)

Free minibar, in-room safe, desk, blackout curtains

Suite, Round Bed (Honeymoon)

Highlights

Furnished balcony
Private indoor spa tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Platinum)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Platinum)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Pool Access ((Swimout) Deluxe)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

6 restaurants, international cuisine

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Pool
Spa
Free WiFi
Restaurant
8.6 out of 10, Excellent, (2678)
The price is R5 882
R5 882 total
includes taxes & fees
05 Jan - 06 January 2025
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
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About the area

Map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 16 min walk
  • Gran Coyote Golf - 7 min drive
  • El Camaleón Mayakoba Golf Course - 8 min drive
  • Tres Rios Ecopark - 12 min drive
  • Punta Esmeralda Beach - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive
  • Cozumel Intl. Airport (CZM) - 12.7 miles/20.5 km

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Alberca - Pool - ‬9 min walk
  • ‪Privilege Lounge - ‬13 min walk
  • ‪Piano Bar - ‬6 min drive
  • ‪Restaurante Hacienda - ‬15 min walk

About this property

Platinum Yucatan Princess Adults Only - All Inclusive

At Platinum Yucatan Princess Adults Only - All Inclusive , you can spend time at the beach enjoying beach umbrellas, volleyball, and beachside drinks, plus you'll be within a 15-minute drive of Quinta Avenida. 13 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. Yucatan, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 poolside bars, a nightclub, and a fitness center. Fellow travelers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 470 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 6 restaurants
  • 8 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Archery
  • Shopping
  • Pool table
  • Scuba diving nearby

Working away

  • Business center
  • Conference space (6426 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • ATM/banking
  • Garden
  • Terrace
  • Fitness center
  • Golf driving range on site
  • 13 outdoor pools
  • Full-service spa
  • Nightclub
  • Spa tub
  • 6 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 42-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Separate living room

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Spa

Princess Spa Platinum has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Yucatan - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bruschetta - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Rodeo Grill - This theme restaurant specializes in Tex-Mex cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Aroma - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open daily.
Asiatico - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Policies

Guests can rest easy knowing there's a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
This property enforces a strict dress code in the restaurants.

Also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults

Frequently asked questions

Does Platinum Yucatan Princess Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Platinum Yucatan Princess Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Platinum Yucatan Princess Adults Only - All Inclusive ?
Yes, there are 13 outdoor pools.
Are pets allowed at Platinum Yucatan Princess Adults Only - All Inclusive ?
Sorry, pets aren't allowed.
Is parking offered on site at Platinum Yucatan Princess Adults Only - All Inclusive ?
Yes, there's free self parking.
What are the check-in and check-out times at Platinum Yucatan Princess Adults Only - All Inclusive ?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and contactless check-in are available.
Is there an onsite casino at Platinum Yucatan Princess Adults Only - All Inclusive ?
No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.
What is there to do at Platinum Yucatan Princess Adults Only - All Inclusive and nearby?
Have fun with onsite activities like archery and volleyball, and practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 13 outdoor swimming pools. Platinum Yucatan Princess Adults Only - All Inclusive also has 2 poolside bars, 8 bars, and a nightclub, as well as a sauna, a steam room, and a garden.
Are there restaurants at or near Platinum Yucatan Princess Adults Only - All Inclusive ?
Yes, there are 6 onsite restaurants, featuring international cuisine.
Does Platinum Yucatan Princess Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Platinum Yucatan Princess Adults Only - All Inclusive like?
Platinum Yucatan Princess Adults Only - All Inclusive is a short 16-minute walk from Playa Xcalacoco and 19 minutes' walk from Chun-Zumbul (diving site). Travelers say this property is in a good location.

Platinum Yucatan Princess Adults Only - All Inclusive Reviews

Reviews

8,2

Very good

8,6/10

Cleanliness

8,6/10

Staff & service

8,4/10

Amenities

8,4/10

Property conditions & facilities

8,4/10

Eco-friendliness

Reviews

6/10 Good

Samantha, 5-night trip
Verified Hotels.com guest review

8/10 Very good

What we expected
Value for money, used a lot of the next door resort. Buffet -adequate, food, luke warm. Rodeo grill, basic lunch. Evening, food and service great. Faff with pool towel process
haydn, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gabriel, 4-night trip
Verified Hotels.com guest review

4/10 Fair

mark, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love it
Zunamy, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Cindy Chan Co Yu, 5-night trip
Verified Expedia guest review

10/10 Exceptional

javier, 7-night trip
Verified Expedia guest review

6/10 Good

Lovely place customer service awesome. I just had sugar ants in my bed.
Brittani, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everyone was friendly and remembered us by name. Transportation was easy to get. The buffet food could of been a little more hot but apart from that great vibe and clean.
Shanneil, 4-night trip
Verified Expedia guest review

8/10 Very good

Close access to beach
Jennifer E, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Variety of restaurants to choose from, poolside bar was fun, the beach was fairly close from our room, it was about a 7min walk. Only downside of the Adults only side is that the sports bar is on the family side and it was quite a ways to get there
Joshua, 7-night romance trip
Verified Expedia guest review

2/10 Poor

We arrived at 2:30 am at the lobby hotel for them to tell us we couldn’t stay there. The manager told us we didn’t have proper identification which we did . We provided all the correct paperwork and he didn’t care to see them because the moment he realized we were two girls in a relationship he automatically denied service. He proceeded to call security to kick us out from the hotel at 4am after going back and fourth with him. We couldn’t get a hold of you guys because we were told we had to contact the agency that we booked on. Horrible experience!! After a few hours the head manager of hotel security checked out paper work and decided it was ok for us to stay but while we were there the service we got was horrible I’m assuming because we reported his discriminatory behavior. Our stay was the worst experience ever. I cannot believe we went through this because we are part of the LGBTQ community. Through our stay they discriminated us because everyone knew what happened . Very embarrassing days
Dalia, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Armeen, 8-night trip
Verified Expedia guest review

6/10 Good

Melissa, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean and pretty resort. It was quite quiet so keep that in mind if you’re looking for something a little livelier. It was great to have the option to visit the sister princess resorts right next door because we found their restaurants way better (in terms of food quality and veg options for me) and there was a lot more action at their pools too. The platinum side had a better buffet though in our opinion and we loved our swim out pool! The beach was pretty seaweedy though the staffed tried to clean up each morning. We came during the red tide so you would have to wade out a bit to get out of the smellier water. The beach by the sister resorts’ side was a but better for this and only a 5 min walk. All the staff were super lovely! Shout out to Israel who was super helpful whenever we had plans to leave the property :)
Rigby Lee, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

All in all, our experience at the resort was fantastic. The room was extremely spacious, which surprised us given we opted for the junior suite - more than enough room for 2 people. It was also very clean and housekeeping was consistent with providing us fresh towels and bedding. The buffet was great and had something for everyone. All of the food we ate was fresh and flavorful. The made-to-order meats and tacos were a personal favorite of mine! Big fan of the taco truck by the main pool as well. The wait staff in the buffet and restaurants were very accommodating, checking in often to make sure we had beverages and were enjoying our food. We didn’t love the individual restaurants that we tried, but they were all at least good and the service was extremely quick! The entertainment definitely made this trip for us. From pool to evening activities, everyone was super friendly and the diversity in activities from day to day was great. Rhamses in particular was amazing; he went out of his way to strike conversations with us throughout the day, outside of his assigned activities. He was very personable and it was easy to tell that he puts great effort into making sure everyone at the resort had a great time. Jonathan and Luna were also great, providing plenty of laughs and conversation at the pool. My only suggestion to the resort would be to provide more indoor activities during the day - it was typically isolated to the pool & it was oppressively hot during our stay.
Andrew, 5-night romance trip
Verified Expedia guest review

4/10 Fair

Guadalupe, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Your property was nice. It’s just the animals they need to get rid of them.
Tina Marie, 4-night trip with friends
Verified Travelocity guest review

10/10 Exceptional

Only thing they need to get rid of the animals on the property not so much that property but their Sister property the princess
Tina Marie, 4-night trip with friends
Verified Travelocity guest review

8/10 Very good

Room service menu very limited
Charles Emmitt, 4-night family trip
Verified Expedia guest review

8/10 Very good

I didn’t care for the food at all!
Ronda, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Ok
Rafal, 5-night trip
Verified Expedia guest review

6/10 Good

Celine, 6-night trip
Verified Expedia guest review

2/10 Poor

Cristina, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Morris, 2-night family trip
Verified Hotels.com guest review