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Esmeralda Praia Hotel

5.0 star property
Luxury beachfront hotel with spa, near Ponta Negra Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Esmeralda Praia Hotel

Front of property
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Exterior
Interior detail

Reviews

8,2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Free parking
  • Airport transfer
  • Free breakfast
  • Spa
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Sauna
  • Children's pool
  • Spa tub
  • Pool bar
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom

Room options

Available filters for rooms
Showing 8 of 8 rooms

Family Room, City View

Highlights

Lanai
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds OR 2 Double Beds

Deluxe

Highlights

Lanai
Air conditioning
LCD TV
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Hair dryer
Designer toiletries
  • 24 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Garden View

Pillow-top beds, minibar, in-room safe, desk

Standard Room, Garden View

Highlights

Lanai
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room

Pillow-top beds, minibar, in-room safe, desk

Deluxe Room

Highlights

Lanai
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • 24 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Twin Bed

View all photos for Room Standard

Pillow-top beds, minibar, in-room safe, desk

Room Standard

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Room Deluxe With Side Sea View

Pillow-top beds, minibar, in-room safe, desk

Room Deluxe With Side Sea View

  • Partial sea view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Room Standard

Pillow-top beds, minibar, in-room safe, desk

Room Standard

  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Room Deluxe With Sea View

Pillow-top beds, minibar, in-room safe, desk

Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Interior entrance

Serhs Natal Grand Hotel & Resort

Pool
Spa
Free parking
Free WiFi
8.8 out of 10, Excellent, (1003)
The price is R3 760
R3 948 total
includes taxes & fees
03 Jan - 04 January 2025
Serhs Natal Grand Hotel & Resort
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About the area

Map
Rua Francisco Gurgel,1160 - Ponta Negra, Natal, RN, 59090-050

What's nearby

  • Craft Fair of Ponta Negra - 6 min walk - 0.5 km
  • Dunes Park - 7 min walk - 0.6 km
  • Natal Convention Center - 11 min walk - 1.0 km
  • Morro do Careca - 7 min drive - 2.0 km
  • Ponta Negra Beach - 8 min drive - 2.3 km

Getting around

  • Natal (NAT-Governador Aluizio Alves Intl.) - 57 min drive
  • Pitimbu Station - 11 min drive
  • Natal Alecrim II Station - 11 min drive
  • Cajupiranga Station - 15 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Camarões Potiguar - ‬4 min walk
  • ‪Pinga Fogo - ‬5 min walk
  • ‪Real de 14 - ‬3 min walk
  • ‪Paprika Restaurante e Pizzaria - ‬3 min walk
  • ‪Restaurante Esmeralda Praia Hotel - ‬2 min walk

About this property

Esmeralda Praia Hotel

Esmeralda Praia Hotel is a great choice for your beach stay in Natal, putting you near activities like snorkeling, parasailing, and windsurfing. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and mani/pedis. Offering a beachfront location, Restaurante Esmeralda serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a free kid's club, and a poolside bar.

Languages

English, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 235 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Express check-in/out available
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu

What to do

  • On the beach
  • Shopping
  • Pool table
  • Access to nearby outdoor pool
  • Access to nearby health club
  • Ecotours nearby
  • Parasailing nearby
  • Snorkeling nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (75 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2007
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 21-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Lanai

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub.

Dining

Restaurante Esmeralda - This beachfront brasserie serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open 24 hours.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for BRL 180.00 per night
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property accepts major credit cards.

Also known as

Esmeralda Praia
Esmeralda Praia Hotel
Esmeralda Praia Hotel Natal
Esmeralda Praia Natal
Esmeralda Praia Hotel Natal, Brazil
Esmeralda Praia Hotel Hotel
Esmeralda Praia Hotel Natal
Esmeralda Praia Hotel Hotel Natal

Frequently asked questions

Does Esmeralda Praia Hotel offer free cancellation for a full refund?
Yes, Esmeralda Praia Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Esmeralda Praia Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Esmeralda Praia Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Esmeralda Praia Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Esmeralda Praia Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Esmeralda Praia Hotel?
You can check in starting at 2 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Esmeralda Praia Hotel and nearby?
Have fun with nearby activities like parasailing, snorkeling, and windsurfing. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Esmeralda Praia Hotel also has 2 bars, an outdoor pool, and a sauna, as well as a fitness center, an arcade, and a garden.
Are there restaurants at or near Esmeralda Praia Hotel?
Yes, Restaurante Esmeralda offers alfresco dining and ocean views.
Does Esmeralda Praia Hotel have any outdoor private spaces?
Yes, every room features a lanai.
What's the area around Esmeralda Praia Hotel like?
Esmeralda Praia Hotel is located on the Strip in Ponta Negra, a short 6-minute walk from Craft Fair of Ponta Negra and 7 minutes' walk from Dunes Park.

Esmeralda Praia Hotel Reviews

Reviews

8,2

Very good

8,8/10

Cleanliness

8,2/10

Staff & service

8,0/10

Amenities

8,6/10

Property conditions & facilities

8,8/10

Eco-friendliness

Reviews

8/10 Very good

Hotel is more family oriented and economic friendly. The staff is 10/10 and had many options to eat (all inclusive bf, lunch and dinner). The only issue was that the rooms could have been upgraded. For the price we paid, it is a real bargain. But I can see how people can not give it 5 stars. Kids running around, outdated bathroom and loud music until 10pm are not for everyone but they were fine for us. Gym could be a lot better. It was in a 10x15 room with outdated machines.
Christian, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Kenneth, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional
Absolutely lovely hotel. Great location, great facilities, great staff, caters for everything you need and more. Would 100% recommend this hotel.
Verified Hotels.com guest review

10/10 Exceptional

Super value for great beach hotel.
Everything was great super good value for very well designed hotel. Rooms cry large and nice design, food was good and service great. Only thing they could improve on is install premium bedding as the bed was large but not very comfortable same for pillows it wouldn't take much to raise the bar.
Verified Hotels.com guest review

4/10 Fair

The online reservation did not go through, the air conditioned did not work well in the beginning, we called the front desk, they said they would send somebody up and never did, we figure it out by ourselves. The food was ok, not great.Hotel staff very friendly.
Verified Hotels.com guest review

8/10 Very good

The bartenders would constantly tell you they were out of the cheaper local beer to sell you the higher pirced american beer. If you walked up to the cooler and pointed out that they still had it they would pretend that they didn't understand you. Seems like a bad thing to pull on a group of four that was drinking nearly a case of beer per day plus other drinks.
Verified Expedia guest review

10/10 Exceptional

Excellent hotel close to the beach
Fabulous hotel in an excellent location. The staff are friendly and helpful and very safety conscious too. I would definitely stay here again.
Verified Expedia guest review

8/10 Very good

You must pay for water, they charge for that. Also chek what do you buy. I had free lunch and they were goung to charge me for that
Verified Expedia guest review

6/10 Good

Nice hotel with terrible customer service
Terrible customer service! 1. I changed my reservation on this website about 2-3 weeks before arriving to add one more guest to the room as a friend decided to travel to natal with me. When we arrived they still had a reservation for one only and made us wait about 20 minutes for the room To be organised. They don't have a bar open after 10 PM for you to have a drink while you wait. When the room was ready we came up to find a room with a double bed. We had to call reception again to complain and this time they sent a maid to change the double into two singles. Another 15 minutes. 2. Tw next day we found a voucher on our bed after working all day and took it downstairs to the pool bar to have our complimentary drink. When we arrived we were told it was only for one person. Came up to reception and the man there couldn't give us a other as the manager wasn't in (even though it was just a printed piece of paper) so we had to pay for the other drink. 3. That night I wanted to leave a comment about point 2 and asked the receptionist where I could do that to which he replied I would be left a form on the bed 24 hours before checking out, to which I explained I was leaving at 7:45 AM the next morning, and he said he didn't have any. No form was left on my bed. Customer service - 0
Verified Hotels.com guest review

6/10 Good

Hotel indicado por um familiar, mas constatei que o hotel decaiu bastante... Internet horrível, dependendo do quarto, se quiser descansar não vai conseguir pelo barulho, Tv com vários canais que não funcionavam, os elevadores do meu bloco onde fiquei, não funcionaram 2 dias, sendo q o restaurante fica no primeiro e eu no quinto andar... Quarto 501 com cheiro estranho.. serviço de limpeza, bem feito Café da manhã mto bom, jantar bom.
ENEUDIR, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

8/10 Very good

ANNDERSON, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Otima localização, e frente a praia
Experiência muito agradavél, hotel com boa estrutura, otima localização, e excelentes funcionários. Limpeza merece destaque, tudo muito bem cuidado.
Jose Donizetti, 3-night trip
Verified Expedia guest review

8/10 Very good

Buena ecuación calidad precio
Buena ecuación de costo ya que teníamos media pensión que incluía desayuno, merienda y cena. Todas los buffets fueron muy completos.
Verified Hotels.com guest review

2/10 Poor

ATENDIMENTO HORRÍVEL!!!!!!!!!!!!!
Nunca fomos tão mal atendidos em um hotel, começando pela recepção, o pessoal trata vc com desprezo e arrogância, e vc se sente como como estivesse pedindo um favor. É constrangedor!!!! Os metres / gerentes, que ficam organizando tudo, são super antipáticos, e abusados, os recreadores, principalmente o da hidroginástica executa aula no automático , sem simpatia alguma, com a cara de abuso. Só os garçons que são mais simpáticos, um milagre!!! Ressalto ainda que meu ar condicionado não funcionou na primeira noite, ficaram de arrumar um quarto para minha transferência e não resolveram, apenas me mandaram um ventilador... Só no outro dia que trocaram uma peça do ar, que estava quebrada, com certeza entregam os quartos sem testarem as condições dos mesmos. Resumindo equipe completamente despreparada para atender os hospedes. Nesse hotel jamais me hospedarei novamente!!!!!!!!!
Verified Hotels.com guest review

10/10 Exceptional

Vacaciones increíbles en Brasil
Excelente la atención y ubicación sobre la playa. Natal espectacular.
Carlos, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Muito boa
Serviço de qualidade, excelente café da manhã, boa localização
Mizael, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel ótimo. Excelente.
Ficamos por dois dias e mais dois dias em outra cidade, se soubéssemos que era tão acolhedor, teríamos ficado os quatro dias aí.
Paulo Viana , 2-night trip
Verified Expedia guest review

10/10 Exceptional

Perfeita
Amei tudo, super recomendo!!
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Greice, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Equipe de funcionários nota 1000
Localização excelente. Refeições ok pra um hotel de porte grande. Limpeza dos quartos excelente. O que mais chamou a atenção foi a educação e disponibilidade de todos os funcionários, sem exceções.
Heloisa, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfeito
Hotel excelente para famílias!
Patricia Andrea, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Quarto bem decorado, banheiro limpo, ganhamos um almoço de cortesia enquanto esperávamos a liberação do quarto. Café da manhã e jantar muito bem servido.
Flavia, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

aisy, 1-night romance trip
Verified Hotels.com guest review