2/10 Poor
01 June 2023
Bumped for migrants.
We booked our hotel months in advance. However, when we arrived, the hotel had been taken over by the state to house migrants that were shipped there from elsewhere in the country. We were never informed. We were told that we were contacted, but that was not the case. Our stay was meant to be within a few blocks of our destinations. However, we were re-booked at a hotel 16 blocks away. We would have spent the entire trip in a cab or walking for hours. When I asked for a refund, I was told that I couldn't receive one because it was within 24 hours of our scheduled arrival. Again, nothing was ever sent to us detailing what was happening. I am very disappointed and will never attempt staying at the hotel again.
Verified traveller
1-night trip
Verified Hotels.com guest review