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Hard Rock Hotel Marbella – Puerto Banús

4.0 star property
Art Deco hotel with spa, near Puerto Banús Marina

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hard Rock Hotel Marbella – Puerto Banús

2 outdoor pools, pool umbrellas, pool loungers
Aerial view
Balcony view
Premium bedding, memory-foam beds, minibar, in-room safe
Reception
VIP Access

Reviews

8,6 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Spa
  • Pet-friendly
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 poolside bars
  • 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Fitness center
  • Self parking
  • 24-hour room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
Feel at home
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The price is R1 969
R2 166 total
includes taxes & fees
08 Dec - 09 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room

Premium bedding, memory-foam beds, minibar, in-room safe

Classic Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite (Rock)

Premium bedding, memory-foam beds, minibar, in-room safe

Suite (Rock)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio Suite (Platinum)

Premium bedding, memory-foam beds, minibar, in-room safe

Studio Suite (Platinum)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio Suite (Gold)

Premium bedding, memory-foam beds, minibar, in-room safe

Studio Suite (Gold)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Terrace

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room, Terrace

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room

Premium bedding, memory-foam beds, minibar, in-room safe

Superior Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Studio Suite (Silver)

Premium bedding, memory-foam beds, minibar, in-room safe

Studio Suite (Silver)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Seasonal outdoor pool, pool umbrellas, pool loungers

Occidental Puerto Banus

Pool
Parking available
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (278)
The price is R2 333
R2 567 total
includes taxes & fees
19 Dec - 20 Dec
Occidental Puerto Banus
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About the area

Map
Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660

What's nearby

  • Centro Plaza - 5 min walk - 0.4 km
  • Playas del Duque - 12 min walk - 1.1 km
  • El Corte Ingles Shopping Center - 13 min walk - 1.1 km
  • Puerto Banús Marina - 13 min walk - 1.1 km
  • Puerto Banús Beach - 19 min walk - 1.7 km

Getting around

  • Malaga Airport (AGP) - 50 min drive

Restaurants

  • ‪Ocean Club Marbella - ‬10 min walk
  • ‪Mumtaz - ‬3 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪NAO Pool Club - ‬13 min walk
  • ‪Rosas Cafe - ‬9 min walk

About this property

Hard Rock Hotel Marbella – Puerto Banús

When you stay at Hard Rock Hotel Marbella – Puerto Banús, you'll be just a 5-minute drive from Puerto Banús Beach and Puerto Banús Marina. Guests can be pampered with massages at the spa, and Sessions, one of 3 restaurants, serves breakfast. Other highlights at this Art Deco hotel include 2 outdoor pools, a fitness center, and a snack bar/deli. Fellow travelers say good things about the pool and helpful staff.

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

Hotel size

  • 383 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Early check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs only, 2 total, up to 55 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Onsite self parking (EUR 20 per night)
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Lifeguard on site

What to do

  • Yoga classes
  • Shopping
  • Pool table

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1970
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Reception hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Sessions - This buffet restaurant serves breakfast only.
Zengo - Asian Cuisine - Onsite restaurant. Open daily.
Sun Society - Adults Only - Onsite rooftop bar. Open daily.
Lounge Bar - Onsite lobby lounge. Open daily.
Eden Pool Club - Onsite bar. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: EUR 125 per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per night, plus a one-time cleaning fee of EUR 75

Parking

  • Self parking costs EUR 20 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a first aid kit and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hard Rock Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Hotel
Hard Rock Hotel Marbella – Puerto Banús Marbella
Hard Rock Hotel Marbella Adults Only Recommended
Hard Rock Hotel Marbella – Puerto Banús Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Adults Recommended

Frequently asked questions

Does Hard Rock Hotel Marbella – Puerto Banús offer free cancellation for a full refund?
Yes, Hard Rock Hotel Marbella – Puerto Banús does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hard Rock Hotel Marbella – Puerto Banús?
Yes, there are 2 outdoor pools.
Are pets allowed at Hard Rock Hotel Marbella – Puerto Banús?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of EUR 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hard Rock Hotel Marbella – Puerto Banús?
Yes. Self parking costs EUR 20 per night. Parking spots may be limited.
What are the check-in and check-out times at Hard Rock Hotel Marbella – Puerto Banús?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hard Rock Hotel Marbella – Puerto Banús and nearby?
Onsite recreation at Hard Rock Hotel Marbella – Puerto Banús includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Hard Rock Hotel Marbella – Puerto Banús also has 2 poolside bars and 3 bars, as well as a fitness center.
Are there restaurants at or near Hard Rock Hotel Marbella – Puerto Banús?
Yes, there are 3 onsite restaurants.
What's the area around Hard Rock Hotel Marbella – Puerto Banús like?
Hard Rock Hotel Marbella – Puerto Banús is a short 13-minute walk from Puerto Banús Marina and 19 minutes' walk from Puerto Banús Beach.

Hard Rock Hotel Marbella – Puerto Banús Reviews

Reviews

8,6

Excellent

9,0/10

Cleanliness

8,6/10

Staff & service

8,6/10

Amenities

8,8/10

Property conditions & facilities

8,4/10

Eco-friendliness

Reviews

10/10 Exceptional

Jonathon, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel
Great staff, very welcoming and helpful. Had a very good stay at this hotel. The only issue was the electric car charging. If it doesn’t work for a long time they should remove this option. Otherwise, great hotel with great location and great breakfast buffet
Andrejs, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
Great hotel to stay at and the pool is great place to relax. Room was very good with comfortable beds
David, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent value for money super breakfast lovely pools
john, 5-night trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

John, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent All Round
We stayed for 5 days bed and breakfast and used this Hotel as a base to explore Marbella. Everything about the Hotel was excellent. This was our first stay at Hard Rock Hotels and we will definitely search more Hard Rock Hotels in future. The room was spacious, the breakfast choices were superb and the staff are very friendly and welcoming. I would recommend this hotel very highly. Thank You
Anthony, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marc, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sarah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jaymesh, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

James, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Holiday sun
Stayed here for 3 nights , not enough sun loungers for all the guests throughout our stay bit disappoint
Tracy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

peter, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Paul, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel
Great location, nice room, good pool area
paul, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Stayed here due to the name recognition that Hard Rock has but this really didn't live up to some of the expectations after staying at Hard Rock Ibiza a few weeks prior to this stay. Room was clean enough but some of the nooks beside the bed contained lots of hair & dust. I have short hair so was finding longer hairs in the bathroom (from cleaning staff) which should be taken care of. At the pool and we were informed you need to buy a bed for 200€ and they 'gift' you a bottle of spirits of your choice or champagne which was a bit of a joke. At all other Hard Rock properties we've visited, there is a minimum spend for these beds and we're happy to do that, but some days you don't feel like getting drunk by 1pm on a bottle of vodka + have lunch and waters etc. Service at the pool was lackluster at best despite it being so beautiful out there. With so many choices in the area, if you're going to be paying top dollar, we would consider other properites before coming back to this one.
Michael, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great location and wonderful pool nice food
We really enjoyed the stay and the pool DJ. The breakfast was really good and diverse. Location was great. Just a short walk from puerto Banus and there is an underground connecting the hotel to the beach. However, the reception staff seemed understaffed we waited long during check in/out as there were 2-3 counters. The staff themselves were very kind once it’s your turn in the queue. Calling reception was useless almost no one answer and the house keeping don’t clean your room early had to call and let the reception know that I need my room cleaned everyday which is not convenient they could utilise morning breakfast time or while guests are out/in pool to clean rooms it’s not by room order they have a different system that I couldn’t understand. Room service food was nice but was delivered in take away boxes which is not the best option for the environment.
Fajer, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Check-in took a little too long when there were only 2 people in front of us. We waited over 25min.
Aret, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Service Shocking, reception!!!
Mark, 1-night trip
Verified Expedia guest review

8/10 Very good

Janine, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic hotel, friendly staff and great pool area. Plenty to do around the resort, great dining options if a little expensive
Phillip, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Emari, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charles, 3-night trip
Verified Hotels.com guest review

6/10 Good

Amazing Headache
Complete Headache Booking Into Hotel. also Relaxing around Pool you need noise cancelling Ear Buds
JASON, 3-night trip
Verified Hotels.com guest review