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Ngorongoro Serena Safari Lodge

4.0 star property
Ngorongoro lodge with spa and safari

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ngorongoro Serena Safari Lodge

Exterior detail
Balcony view
View from room
Balcony view
Exterior detail

Reviews

8,8 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Non-smoking
  • Laundry facilities
  • Free breakfast
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Room service
  • In-room childcare
  • Meeting rooms
  • Air conditioning
  • Garden
  • Arcade/game room
  • Front-desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • In-room childcare (surcharge)
  • Private bathroom
  • Separate dining area
  • Garden
  • Daily housekeeping
  • Laundry facilities
The price is R7 081
R13 683 total
includes taxes & fees
14 Jan - 15 Jan

Room options

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Showing 1 of 1 room

View all photos for Standard room

Individually decorated, individually furnished, desk, free WiFi

Standard room

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Hair dryer
Bathrobes
Designer toiletries
Private bathroom
  • 26 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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View from room

Neptune Ngorongoro Luxury Lodge

Pool
Spa
Airport transfer
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9.6 out of 10, Exceptional, (39)
The price is R24 141
R28 486 total
includes taxes & fees
07 Jan - 08 Jan
Neptune Ngorongoro Luxury Lodge
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About the area

Map
Crater Rim, Ngorongoro

What's nearby

  • Ngorongoro Crater - 1 min walk - 0.0 km
  • Lerai Forest - 1 min walk - 0.0 km
  • Mandusi Swamp - 31 min drive - 16.7 km
  • Ngorongoro Conservation Area - 31 min drive - 23.5 km
  • Lake Magadi - 34 min drive - 15.5 km

Getting around

  • Lake Manyara (LKY) - 86 min drive

Restaurants

  • ‪Osterbay Bar - ‬33 min drive
  • ‪Ngorongoro Crater Lodge Restaraunt - ‬1 min drive

About this property

Ngorongoro Serena Safari Lodge

Ngorongoro Serena Safari Lodge is a great choice for a stay in Ngorongoro. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages or body treatments. Other highlights include a bar/lounge and a garden.

Languages

English, Swahili

At a glance

Hotel size

  • 75 rooms

Arriving/Leaving

  • Check-in start time: 12:30 PM; Check-in end time: 6:00 PM
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • The host will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • This property is located within the the Ngorongoro Crater Conservancy. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Hiking/biking trails
  • Safari
  • Wildlife viewing
  • Shopping

Working away

  • Meeting rooms

Services

  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible parking

Room amenities

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated
  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

The onsite spa has massage/treatment rooms. Services include massages and body treatments. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Additional fee: USD 130 per person, per night
This property is located within the Ngorongoro Crater Conservancy. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 312.0 per night

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 16653

Also known as

Lodge Ngorongoro
Ngorongoro Safari
Ngorongoro Serena Safari Lodge
Ngorongoro Serena Safari Lodge Ngorongoro Conservation Area
Ngorongoro Serena Safari Ngorongoro Conservation Area
Safari Lodge Ngorongoro
Serena Lodge
Serena Lodge Ngorongoro
Serena Ngorongoro
Serena Ngorongoro Lodge
Ngorongoro Serena Safari Hotel Ngorongoro Conservation Area
Ngorongoro Serena Safari
Ngorongoro Serena Safari
Ngorongoro Serena Safari Lodge Lodge
Ngorongoro Serena Safari Lodge Ngorongoro
Ngorongoro Serena Safari Lodge Lodge Ngorongoro

Frequently asked questions

Are pets allowed at Ngorongoro Serena Safari Lodge?
Sorry, pets aren't allowed.
Is parking offered on site at Ngorongoro Serena Safari Lodge?
Yes, there's free self parking.
What are the check-in and check-out times at Ngorongoro Serena Safari Lodge?
Check-in start time: 12:30 PM; Check-in end time: 6:00 PM. Check-out time is 10 AM.
What is there to do at Ngorongoro Serena Safari Lodge and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation onsite includes game viewing, a wildlife and game drive, and a safari. Indulge in a treatment at the spa and enjoy other amenities such as an arcade and a picnic area. Ngorongoro Serena Safari Lodge also has a garden.
Are there restaurants at or near Ngorongoro Serena Safari Lodge?
Yes, there's an onsite restaurant.
What's the area around Ngorongoro Serena Safari Lodge like?
Ngorongoro Serena Safari Lodge is located a short 1-minute walk from Ngorongoro Crater.

Ngorongoro Serena Safari Lodge Reviews

Reviews

8,8

Excellent

9,2/10

Cleanliness

8,8/10

Staff & service

10/10

Amenities

9,0/10

Property conditions & facilities

9,4/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent lodge with great food and service and beautiful interiors and extreriors… with stunning views of the Crater
Rob, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This was my second stay in less than a year at Ngorongoro Serena Safari Lodge. It was a delight to see Shiela again, who provided a very warm welcome to our group. Upon seeing me, Shiela immediately asked me why I had not sent a message to the lodge to alert staff that that I was coming back again. During dinner, we once again enjoyed the all-singing, joyous birthday celebrations the staff perform as they approached people on other tables who were celebrating birthdays. Considering no one in our group was celebrating any special occasion, imagine our surprise when the staff presented us with a cake while serenading us with a song. Once the celebratory song was over, staff explained it was a 'welcome back' cake - which had been organised by Shiela and was greatly appreciated. It is this type of personal touch that makes our stay at Ngorongoro Serena memorable long after we have returned home, We were lucky to get clear skies on our second morning at the lodge - and hence enjoyed a magnificent sunrise from our balcony. We would like to than Shiela and all the other staff at Ngorongoro Serena Safari Lodge for taking such good care of us and for leaving us with such happy memories about our stay and African safari adventure.
Pritha, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

john o, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding view
We had a great time. Excellent stay, truly recommended.
Sebastian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stunning view, authentic design, clean, comfortable. Nice dining and entertainment.
Elena, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

From the moment we arrived, the customer service provided at the reception, in our room and dining area was exceptional. View from our room was absolutely stunning and I will never forget the incredible sunrise we were lucky to see during both mornings of our stay. As our party included two senior citizens with mobility issues, check-in staff gave us a room that was as close to the main entrance/dining area as possible. Since the restaurant is located on an upper level and requires climbing up a spiral staircase, Ngorongoro Serena's manager Erick made arrangements for us to sit on a table on the ground-floor level bar. This meant the two senior citizens were spared the challenge of climbing up the stairs. We really appreciate how Erick, Sheila at reception and all the other staff went out of their way to make our stay so enjoyable and made a number of adjustments within the lodge to ensure my mum and aunt were comfortable. We also enjoyed the all-singing, all-dancing Serena birthday surprise I was given during dinner, which made it a very unique experience - even if it was two days before my actual birthday!! Due to the spread of the rooms, Wi-fi in room was not great. But this is to be expected in remote areas and it's a small price to pay for what was otherwise an incredible stay. Thank you to everyone at Serena Ngorongoro for the personal touch we were given and for making it such a memorable stay.
Verified Expedia guest review

10/10 Exceptional

Joellen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A really good hotel.
Graham, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice lodge very close to the entrance to the crater. Facilities, staff, food and services are all wonderful. We enjoyed our one night stay at the lodge in a room with a balcony overlooking the crater (actually a caldera).
Rahim, 1-night family trip
Verified Orbitz guest review

4/10 Fair

Disappointing lounge with a high price
The service at this expensive lounge is disappointing. In general there is no prompt help and everything is very slow and not organized.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Incredible service
The view here is great. The food was good, not five star but solid. The staff there are excellent. True good service and very nice people. The spa service was a joy after so many days in the car. Would do again.
Jennifer, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing!!!
Amazing!!!!! Everyone who can go here should go immediately!
allison, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

We had a very nice stay there the only problem was that this part of the country was hit by a lot of rain so quite a few of the roads in the crater was closed or flooded with a great risk to pass.
finn, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

AMAZING!!!!!
Absolutely AMAZING place! Incredible views of the crater from all rooms. Nice bar, great restaurant for breakfast and dinner. Service top notch. Make sure you show them you have prepaid for your room, as they wanted to charge me twice initially....
Sam, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great views
Stayed here while on Safari after climbing Kilimanjaro and was very pleasantly surprised. Using the few words of Swahili I had learned made all the difference and as a result, the staff and service was great. Dining Room very busy but with a good attitude we had a great meal. Service good, food same as everywhere else and very pleasant and tasty. (One needs to remember where you are and not have huge expectations!) The view is spectacular and worth rising early for the sunrise! Rooms were clean and absolutely satisfactory. A pleasant stay and would return there anytime
Verified Travelocity guest review

10/10 Exceptional

Philippe, 1-night trip
Verified Expedia guest review

8/10 Very good

Toller Blick, sehr guter Service, saunettes Personal. Und das, obwohl es keine kleine Lodge ist.
Munson, 2-night trip
Verified Expedia guest review

8/10 Very good

Ein sehr schönes Hotel. Das Hotel fällt durch seine besondere Bauweise auf. Überall Steine aussen angebracht. Der Service ist ausserordentlich gut. Beim Einchecken wurden unsere Begleiter zur Personalunterkunft verwiesen. Erst auf Nachdruck erhielten wir den zweiten schlüssel. Ein Entschuldigung erhielten wir nicht.
Biggi, 1-night trip
Verified Expedia guest review

6/10 Good

Luxus(preis)klasse Hotel
Da wir zu Sonnenuntergang angereist sind und am nächsten Morgen bei Sonnenaufgang wieder (in die Ngorongoro Caldera) weiter gezogen sind, haben wir das Hotel nur zum Übernachten benötigt. Das Abendessen und das Frühstück waren ausgezeichnet. Letztendlich für die Buchung mitentscheidend war auch die Nähe zum Eingang des Ngorongoro-Schutzgebietes. Dafür ist dieses Hotel auch das teuerste meiner bisherigen Reisekarriere. Den Blick auf (einen Teil) des Ngrorongoro-Schutzgebietes lässt sich das Hotel gut bezahlen. Aber Safari ist eben Luxus und somit teuer ;-)
Herbert, 1-night romance trip
Verified Expedia guest review

4/10 Fair

No service
No game drive scheduled by the lodge, expensive for nothing
pierre, 1-night trip
Verified Expedia guest review

2/10 Poor

theft but cctv failed to record sly lodge manager
The service in the lodge of resturant is cold and My prada eyewear and box got lost in restraunt when restaurant manager is preparing the table. while the cctvs did not founction well during the time of theft. The lodge manager Dismas simba did not say anything sorry and do not care if i post the experience to other places. i filed the case in local police. police is going to investigate and ask them why all the cctvs failed to work just during the time of theft.
shanshan, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Meraviglioso
Servizio 5 stelle...Hotel bellissimo con una vista spettacolare sul parco ngorongoro. Staff gentile e disponibile..pulizia eccellente e pasti eccezionali.
Verified Expedia guest review

10/10 Exceptional

Perfect!
Everything perfect! The hotel is great, food is delicious and location amazing! You see the Crater from your room! It's an expensive hotel but to be on top of the Crater it's a great experience and worth!
Verified Hotels.com guest review