John F. Kennedy Intl. Airport (JFK) - 52 min drive
Stewart Intl. Airport (SWF) - 86 min drive
New York 23rd St. Station - 2 min walk
New York W 32nd St. Station - 9 min walk
New York 14th St. Station - 10 min walk
23 St. Station (7th Av.) - 4 min walk
28 St. Station (7th Av.) - 6 min walk
23 St. Station (5th Av.) - 6 min walk
Restaurants
Memo Shish Kebab - 2 min walk
Starbucks - 2 min walk
Smithfield Hall - 3 min walk
Barcade - 2 min walk
2 Bros Pizza - 2 min walk
About this property
Motto by Hilton New York City Chelsea
Motto by Hilton New York City Chelsea puts you in a great location, within a 15-minute walk of 5th Avenue and Madison Square Garden. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness center for a workout. Also, Empire State Building and Gramercy Park are within a 15-minute walk. Fellow travelers like that it's just a short walk to public transportation: 23 St. Station (7th Av.) is 4 minutes away and 28 St. Station (7th Av.) is 6 minutes.
Languages
English
At a glance
Hotel size
374 rooms
Arranged over 42 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (up to 50 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Services
24-hour front desk
Concierge services
Luggage storage
Bicycle rentals
Facilities
Safe-deposit box at front desk
24-hour fitness center
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Cable TV channels
Home comfort
Air conditioning and heating
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 34.43 per accommodation, per night
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Motto by Hilton New York City Chelsea Hotel
Motto by Hilton New York City Chelsea New York
Motto by Hilton New York City Chelsea Hotel New York
Frequently asked questions
Does Motto by Hilton New York City Chelsea offer free cancellation for a full refund?
Yes, Motto by Hilton New York City Chelsea does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Motto by Hilton New York City Chelsea?
Yes, pets are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Motto by Hilton New York City Chelsea?
Sorry, there's no onsite parking at Motto by Hilton New York City Chelsea.
What are the check-in and check-out times at Motto by Hilton New York City Chelsea?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Motto by Hilton New York City Chelsea?
No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
What is there to do at Motto by Hilton New York City Chelsea and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Motto by Hilton New York City Chelsea?
Yes, there's an onsite restaurant.
What's the area around Motto by Hilton New York City Chelsea like?
Motto by Hilton New York City Chelsea is a short 4-minute walk from 23 St. Station (7th Av.) and 6 minutes' walk from 5th Avenue. The local area is considered walkable as well as being good for public transport.
Motto by Hilton New York City Chelsea Reviews
Reviews
9,0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,4/10
Cleanliness
9,2/10
Staff & service
8,8/10
Amenities
9,2/10
Property conditions & facilities
9,0/10
Eco-friendliness
Reviews
10/10 Exceptional
20 December 2024
Kate
Kate, 3-night trip with friends
Verified Hotels.com guest review
2/10 Poor
16 December 2024
Michael
Michael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
MARCELO
MARCELO, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
02 December 2024
Wonderful + reasonable
Super grateful for this place. It's the only one I can find in my area that's excellent quality but still somewhat affordable. My only request is that they add a microwave to the property!
Alison
Alison, 3-night trip
Verified Hotels.com guest review
2/10 Poor
01 December 2024
Don’t go
Only one elevator worked which meant we had to walk up 17 flights or wait up to 27min to get to our room. Even though they say they offer room service, if you call down, they say no. I had a broken coffee maker in my room and I had to beg (literally beg) for a new one. They just kept telling me I didn’t know how to use it. Finally after 3 days of asking and begging and wishing, they brought one to me, told me I was stupid because I couldn’t figure it out and then realized it was indeed broken. They say they have views but don’t. The room is extremely small even by nyc standards. All the finishes are outdated and scarred and just in poor shape. The pillows were nice and some of the staff were lovely. I would never stay here again.
joanna
joanna, 5-night family trip
Verified Hotels.com guest review
6/10 Good
30 November 2024
Mika
Mika, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
Love this hotel!
Great hotel! This was my third time staying and I will be back!
Rooms are a decent size for NYC standards.. great views, clean.
Location is fabulous, staff is friendly..
Lori
Lori, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Casie
Casie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
Casie
Casie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Hanna
Hanna, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
Peter
Peter, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Great location
Great location with several dinning options. Close to subway to facilitate romping about the city.
Mary
Mary, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
David
David, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Location is NYC was great
Richard
Richard, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2024
April
April, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2024
Great Place for NYC Trip
Great hotel, very clean, small rooms but has everything you need when you just need to sleep and shower. Great location
Trudi
Trudi, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
10 November 2024
Steven
Steven, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
08 November 2024
Excellent
John
John, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
06 November 2024
Kenneth
Kenneth, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
05 November 2024
Verified traveller
4-night trip with friends
Verified Hotels.com guest review
4/10 Fair
03 November 2024
Lots of great things about this hotel but the very unfriendly front staff and issues with hot water and air conditioning will make me think twice about returning.
Lana
Lana, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
02 November 2024
Hunter
Hunter, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
02 November 2024
Chris
Chris, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 October 2024
Great view and very clean.
The view looking south was stunning with floor to ceiling windows on the 26th floor. The room was small but comfortable. Oddly, we had to go to the front desk for the daily bottled water included in the daily ‘resort fee’ of $30 per night and there was no in-room coffee, and no coffee in the lobby (restaurant sold 2 coffees for $10). We had dinner at the restaurant and it was really good.