Speke Resort & Conference Centre

Very comfortable

We are always well cared for at The Speke. Excellent facility, excellent service, wonderful food options and very comfortable clean rooms. Thank you, once again, to the staff and management for excelling in hospitality!

After having booked this hotel over 12 months prior to the stay, we were more than disappointed not to have been notified that most of the hotel and its amenities would not be accessible due to a large conference with important officials. We were unable to access the swimming pools, riverfront, gardens and was put in a room at the back of the hotel. Every time we went into the hotel foyer we had to go through a security check and our bag were searched. The main reason we booked the hotel was that it was on the shores of Lake Victoria. We could not even see the lake from the hotel due to the security measures for the conference

Service was inconsistent. Some days they did quite well, and other days they did not. They don't really seemed geared toward a business traveler. They do a lot of events, weddings, etc. and seem more focused on a vacationing traveler. The events mean really loud music late into the even, especially on the weekends. Some of the good things: the place is beautiful, nice pools, great security, good food, and lots of things to do are available. It is a very family friendly place. Some of the downsides: They seem to struggle sometimes with not having effective internal communication among their staff and that resulted in service that was lacking or non-existent a few times during my stay. I tried to overlook it, but it happened repeatedly over the course of a week. I did talk with management, when asked about it, but still had additional issues. It seems to be an older property so there were things like, the bathroom sink barely drained, the AC unit had to be reset several times each day, and adapters (which they do provide) are needed for international travelers. They were doing some renovations in some areas while I was there and it seemed like the main building was much more up to date. Wifi was in and out a lot as well. Staff's intentions seemed quite good but follow through was a recurring problem.

Great place!

Great hotel, huge area with lots of sports facilities. Restaurant great, the room can be patchy dependant on if you you get one of the upgraded rooms or the old ones. Tip: don’t feed the monkeys they are terrorists...only downside is it’s out of town, so access to local restaurants is subject to Boda or taxi, but if you like a quiet location, probably the best hotel in Kampala.

Great hotel and complex, it’s huge, in a good way. I stayed in a deluxe room, which I thought was great value for money. The food was good and the swimming pool and gym area are excellent. I was working and initially thought I should be near the centre of town, but it was better for travel to stay here. So don’t think you need to be in the center. The internet was fast and sustained. Only minor complaint was a lack of sports channels on the TV, which I was told was a temporary issue.

Older style large resort property with some newer features and very good service. Check-in was slow, our triple room room was double booked, but the staff and manager was very friendly and helpful in relocating us. There was also some painting on our building which was messy. The pool, playground, trampoline, gym were all good modern features and the staff was very sensitive to serving breakfast to every guest. They have lots of plans for horseback riding and there was an event for the UN.

I stayed here for 2-days and my room was a complete disappointment. Before I continue I have to say I give their staff, the grounds and food 9/10. I wish they put the same investment in the room I was in. The room was terrible. It had a bad bed, beddings and poor lighting. If I had to judge that hotel based only on the room, I would give it a 5/10. Please update room 552 because it doesn’t belong in a hotel that’s 3+ star category

Amazing and memorable stay. A resort all the way and all grades of staff with their friendly and excellent service made our stay extra special. If in Kampala this is definitely the place to stay.