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Westgate Smoky Mountain Resort & Water Park

4.0 star property
Family-friendly hotel with 3 restaurants, near Wild Bear Falls Indoor Water Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Westgate Smoky Mountain Resort & Water Park

2 outdoor pools
Exterior
Exterior
Paper towels
Property amenity

Reviews

8,2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Parking available
    Parking available
  • Laundry facilities
    Laundry facilities
Main amenities
  • Housekeeping (on request)
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and 2 spa tubs
  • Water park
  • Breakfast available
  • Health club
  • Business center
  • 24-hour front desk
  • Snack bar/deli
  • ATM/banking services
  • Self-serve laundry
For families
  • Playground on site
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Laundry facilities
  • Elevator
  • Barbecue grill(s)
The price is R2 918
R3 902 total
includes taxes & fees
01 Dec - 02 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Villa, 1 Bedroom (2 Full beds)

Paper towels

Deluxe Villa, 1 Bedroom (2 Full beds)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Dishwasher
Flat-screen TV
  • 78 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom

Flat-screen TV

Villa, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washing machine
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Resort Select)

Desk, laptop workspace, iron/ironing board, free WiFi

Room (Resort Select)

Highlights

Connecting rooms available
Flat-screen TV
Washing machine
Clothes dryer
Private bathroom
Hair dryer
Wardrobe or closet
Desk
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio (Villa)

Paper towels

Studio (Villa)

Highlights

Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Washing machine
Clothes dryer
Ceiling fan
Sofa bed
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Villa, 1 Bedroom (King)

Flat-screen TV

Deluxe Villa, 1 Bedroom (King)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV

Villa, 2 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Dishwasher
Flat-screen TV
  • 114 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Sofa Beds

Similar properties

Exterior

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

Pool
Pet-friendly
Parking available
Internet access
8.8 out of 10, Excellent, (1507)
The price is R1 916
R2 160 total
includes taxes & fees
15 Dec - 16 Dec
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg
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About the area

Map
Gatlinburg, TN

What's nearby

  • Wild Bear Falls Indoor Water Park - 1 min walk - 0.0 km
  • Anakeesta - 5 min drive - 3.6 km
  • Ripley's Aquarium of the Smokies - 5 min drive - 3.7 km
  • SkyPark - 6 min drive - 4.2 km
  • Gatlinburg Convention Center - 7 min drive - 4.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 64 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬6 min drive
  • ‪Tennessee Cider Company - ‬6 min drive
  • ‪Loco Burro Fresh Mex Cantina - ‬6 min drive
  • ‪Subway - ‬5 min drive
  • ‪Ole Red - ‬5 min drive

About this property

Westgate Smoky Mountain Resort & Water Park

Westgate Smoky Mountain Resort & Water Park puts you within a 10-minute drive of Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at one of the 3 restaurants. Other highlights include 2 outdoor pools, a water park, and a bar/lounge. Fellow travelers say great things about the helpful staff.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 250 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 2 total, up to 60 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 8:00 AM–11:00 AM on weekdays and 9:00 AM–11:00 AM on weekends
  • 3 restaurants
  • Bar/lounge
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Water park access (surcharge)
  • Mini golf
  • Playground
  • Children's menu

What to do

  • Fitness classes
  • Mini golf
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Ski lessons nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • ATM/banking
  • Picnic area
  • Health club
  • 2 outdoor pools
  • Water park access (surcharge)
  • Full-service spa
  • 2 spa tubs
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Iron/ironing board
  • Washing machine

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Paper towels

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages and Swedish massages. The spa is open daily.

Dining

Roaring Fork Snack Bar - This café serves lunch and light fare. A children's menu is available. Open daily.
Mountain Top Pool Bar - This bar serves light fare only. Open select days.
The Market Place - Onsite delicatessen. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 200 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 33.81 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • In-room safe
    • Phone calls (may be limited)
    • Pool access
    • Self parking

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 50 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 20 to February 6:
  • Water park

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

Also known as

Smoky Mountain Resort Westgate
Smoky Mountain Westgate
Smoky Mountain Westgate Resort
Westgate Mountain Resort
Westgate Mountain Resort Lodge Smoky
Westgate Resort Smoky Mountain
Westgate Smoky
Westgate Smoky Mountain
Westgate Smoky Mountain Resort
Westgate Smoky Resort
Gatlinburg Westgate
Westgate Resort Gatlinburg
Westgate Resort Tennessee
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Gatlinburg
Westgate Smoky Mountain Hotel Gatlinburg
Westgate Tennessee
Westgate Smoky Mountain Resort Gatlinburg
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Gatlinburg
Westgate Resort Gatlinburg
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Resort
Westgate Resort Tennessee
Westgate Tennessee
Gatlinburg Westgate
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Resort & Water Park Hotel
Westgate Smoky Mountain Resort & Water Park Gatlinburg
Westgate Smoky Mountain Resort & Water Park Hotel Gatlinburg

Frequently asked questions

Does Westgate Smoky Mountain Resort & Water Park offer free cancellation for a full refund?
Yes, Westgate Smoky Mountain Resort & Water Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Westgate Smoky Mountain Resort & Water Park?
Yes, there are 2 outdoor pools. Guest pool access begins at 9:00 AM.
Are pets allowed at Westgate Smoky Mountain Resort & Water Park?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 60 lbs per pet. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees.
What are the check-in and check-out times at Westgate Smoky Mountain Resort & Water Park?
Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Westgate Smoky Mountain Resort & Water Park and nearby?
Have fun with activities like hiking, mountain biking, and rafting, and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Westgate Smoky Mountain Resort & Water Park also has 2 outdoor pools and a health club, as well as a picnic area.
Are there restaurants at or near Westgate Smoky Mountain Resort & Water Park?
Yes, there are 3 onsite restaurants.
What's the area around Westgate Smoky Mountain Resort & Water Park like?
Westgate Smoky Mountain Resort & Water Park is located a short 1-minute walk from Wild Bear Falls Indoor Water Park.

Westgate Smoky Mountain Resort & Water Park Reviews

Reviews

8,2

Very good

9,0/10

Cleanliness

8,6/10

Staff & service

8,4/10

Amenities

8,8/10

Property conditions & facilities

8,6/10

Eco-friendliness

Reviews

10/10 Exceptional

Susana, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The room was very nice, parking was very convenient except for trailer parking
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Juan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Mountains View . Water park & arcade for kids
Laura, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome spot up in the mountains, very kind folks working there. Felt like home. View is incredible.
Schuyler, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The view
jair, 3-night trip
Verified Expedia guest review

8/10 Very good

Liudmila, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Fabrice, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Cyndi, 4-night family trip
Verified Hotels.com guest review

6/10 Good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Vietta, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Loved it all! We will definitely book again!
Kala, 5-night trip
Verified Expedia guest review

10/10 Exceptional

I Love this place
Martha, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Adrienne, 1-night trip
Verified Expedia guest review

10/10 Exceptional

.
Anthony, 1-night trip
Verified Expedia guest review

2/10 Poor

Spiders in the room, Staff was extremely rude, no towels, soap, toilet paper. Called house keeping and towels arrived 12 hours later!!! Terrible establishment
Jonathan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

We reserved a studio villa for my family, WG went beyond my expectations! The back porch we got was facing the mountains! It was a spectacular view! It was a memorable vacation for all of us!
Rhodora, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful views, tons of activities, and friendly staff. Great place for families!
Jeffrey, 3-night romance trip
Verified Expedia guest review

2/10 Poor

Great for families who don’t intend on staying on the property. If you intend to have the hotel be your whole stay like us, don’t go. If you want to relax by the pool, don’t go it’ll be impossible. Pools are packed. Property very crowded. The the relaxing time away from home we planned. No balcony or outside chairs at your room. We had one window the size you’d find in a bathroom. We left early!!!!!
cynthia, 2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

The facilities are beautiful but the staff is the best, very friendly.
Esther, 4-night family trip
Verified Expedia guest review

8/10 Very good

It was ok, check in takes a very long time so if you plan on checking in right at 3pm it will be more like 5 to 6pm.
Amanda, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This place is awesome The water park is great The views are amazing I would highly recommend The staff top notch probably the best resort I've ever stayed at in the US.
Charles, 6-night family trip
Verified Expedia guest review

8/10 Very good

There was not a hair dryer, but villas were great and property was pretty right inside Smoky National Park
Teresa Lynn, 4-night family trip
Verified Expedia guest review

6/10 Good

Waterpark Closed due to a unforeseen reasons
The room was nice and clean. However outside on the balcony only provided with one chair for sitting area so my husband had to sit on the floor (not good!) We booked this resort for the amenities including the WaterPark but the first day we found out after check in that the water park was closed due to unforeseen circumstances. The next day the water park closed at 3pm (supposed to be 7pm) again due to unforeseen circumstances. We only stayed here two nights and were able to use the water park for a few hours. We paid a premium rate due to amenities that we weren’t able to use.
Janelle, 2-night family trip
Verified Hotels.com guest review