4/10 Fair
17 February 2025
Oh well, you get what you pay for
That’s what I kept telling myself. My husband dogs and I stayed, he was having a medical procedure. I requested a dog friendly room on the 1st floor. Unfortunately that was not honored. Pets are only allowed on the 3rd floor. We aren’t too picky and managed of course with the elevator. I booked a double bed room and only noted 1 person staying. When I checked in I was charged an additional $10 per night since there were two of us. I had never experienced that, I was not aware of this being a charge when booking the room. The room itself was okay. Sticky floors, mismatched pillows and towels. At least the beds were clean. Each bed had two small pillows. With my husband was having a procedure done we needed a couple more. When I went down to ask the front desk an older man was at the front desk. I greeted the man and asked for the pillows. He then asked me how many my beds came with and said the two should be enough. He then told me my dogs better not be sleeping on the bed or the pillows. I kindly let him know my dogs are kennel trained and more behaved than most children, they were fine staying in their kennels most of the day. The gentleman which I later found out is the owner is very rude. No smile, no greeting ever when I would pass by. Believe me I tried, no response from him just glares when I would take my dogs out to do their business. My room card key also kept shutting off, due to it being next to my phone. He seemed to be annoyed when he had to switch it back on.
Felicia
Felicia, 3-night trip
Verified Hotels.com guest review
