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Viva Azteca by Wyndham, A Trademark All Inclusive Resort

4.0 star property
Find your inner peace surrounded by crystal-clear waters and powdery sand beaches. Enjoy fresh seafood dishes while soaking up tropical sunshine.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Outdoor pool, pool umbrellas, pool loungers
On the beach, white sand, sun-loungers, beach towels
Sun deck
Property amenity
4 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

8,2 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Airport transfer
  • Pool
  • Gym
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
  • Beach sun loungers

Feel at home (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
The price is R10 301
R12 501 total
includes taxes & fees
12 Jan - 13 Jan

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Accessible Garden View, 1 Queen Bed, Non-Smoking

Premium bedding, in-room safe, individually decorated, desk

Accessible Garden View, 1 Queen Bed, Non-Smoking

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 34.65 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Garden, 1 King Bed, Non-Smoking

Premium bedding, in-room safe, individually decorated, desk

Superior Garden, 1 King Bed, Non-Smoking

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 34.65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Pool, 2 Queen Beds, Non-Smoking

Premium bedding, in-room safe, individually decorated, desk

Superior Pool, 2 Queen Beds, Non-Smoking

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 34.65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

Premium bedding, in-room safe, individually decorated, desk

Superior Ocean, 2 Queen Beds, Non-Smoking

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 42.69 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Pool, 1 King Bed, Non-Smoking

Premium bedding, in-room safe, individually decorated, desk

Superior Pool, 1 King Bed, Non-Smoking

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 34.65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

Premium bedding, in-room safe, individually decorated, desk

Superior Garden, 2 Queen Beds, Non-Smoking

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 34.65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Superior With Pool View

Premium bedding, in-room safe, individually decorated, desk

Room Superior With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Deluxe With Ocean View

Premium bedding, in-room safe, individually decorated, desk

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard With Garden View

Premium bedding, in-room safe, individually decorated, desk

Room Standard With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Superior With Pool View

Premium bedding, in-room safe, individually decorated, desk

Room Superior With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard With Garden View

Premium bedding, in-room safe, individually decorated, desk

Room Standard With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Deluxe With Ocean View

Premium bedding, in-room safe, individually decorated, desk

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

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About the area

Map
Paseo Xaman Ha, Mza, No. 8, Lote 1, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 1 min drive - 0.4 km
  • Quinta Avenida - 4 min drive - 2.0 km
  • Xplor Theme Park - 11 min drive - 8.0 km
  • Xcaret Eco Theme Park - 15 min drive - 8.7 km
  • Mamitas Beach - 17 min drive - 3.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.7 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Rosa Roja - ‬9 min walk
  • ‪Occidental Allegro - ‬2 min walk
  • ‪Pool Bar - ‬10 min walk
  • ‪Don Rafael - ‬4 min walk
  • ‪Miyagi - ‬11 min walk

About this property

Viva Azteca by Wyndham, A Trademark All Inclusive Resort

At Viva Azteca by Wyndham, A Trademark All Inclusive Resort, you can spend time at the beach enjoying beach massages, yoga, and volleyball, plus you'll be just a 5-minute drive from Quinta Avenida. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. El Nopal, one of 4 restaurants, serves breakfast, lunch, and dinner. Other features of this all-inclusive resort include a free kid's club, a poolside bar, and a fitness center. The pool and helpful staff get great marks from fellow travelers.

All-inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 339 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • Guests at this property also have access to the resort facilities of neighbouring property Viva Maya By Wyndham.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's games
  • Toys
  • Bodyboard on site

What to do

  • On the beach
  • Padel court
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Archery
  • Scooter/moped rentals
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Surfing/body boarding
  • Windsurfing
  • Evening entertainment
  • Bodyboard on site
  • Shopping
  • Access to nearby outdoor pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Boat tours nearby
  • Windsurfing nearby

Working away

  • Business center
  • Meeting room
  • Conference space (6534 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Bodyboard on site

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Water dispenser
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Tile flooring in room

Room amenities

Be entertained

  • 55-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Furnished balcony/patio
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a mud bath, a sauna, and a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

El Nopal - This buffet restaurant serves breakfast, lunch, and dinner.
II Palco - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Bamboo - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Xul Ha - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
El Cenote - This poolside bar serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 1.96 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Does Viva Azteca by Wyndham, A Trademark All Inclusive Resort offer free cancellation for a full refund?
Yes, Viva Azteca by Wyndham, A Trademark All Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?
Yes, there's free self parking.
Is airport shuttle service offered by Viva Azteca by Wyndham, A Trademark All Inclusive Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?
No, this resort doesn't have a casino, but Riviera Gran Casino (5-min drive) is nearby.
What is there to do at Viva Azteca by Wyndham, A Trademark All Inclusive Resort and nearby?
Have fun with onsite activities like kayaking, sailing, and windsurfing. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Viva Azteca by Wyndham, A Trademark All Inclusive Resort also has an outdoor pool, a sauna, and a steam room, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Viva Azteca by Wyndham, A Trademark All Inclusive Resort?
Yes, there are 4 onsite restaurants, featuring Italian cuisine and poolside dining.
Does Viva Azteca by Wyndham, A Trademark All Inclusive Resort have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Viva Azteca by Wyndham, A Trademark All Inclusive Resort like?
Viva Azteca by Wyndham, A Trademark All Inclusive Resort is located on the waterfront in Playacar, a short 7-minute walk from Mayan Ruins of Playacar and 11 minutes' walk from Playacar Beach. Travelers give top marks for the resort's prime location.

Viva Azteca by Wyndham, A Trademark All Inclusive Resort Reviews

Reviews

8,2

Very good

9,0/10

Cleanliness

8,8/10

Staff & service

8,0/10

Amenities

8,4/10

Property conditions & facilities

8,6/10

Eco-friendliness

Reviews

8/10 Very good

Rahul, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Ramaraju, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ernesto, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Friendly Staff . Always good Vibes!!!
Roberto Carlos, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Over all a great experience
Jonathan, 12-night trip
Verified Expedia guest review

8/10 Very good

The only thing that bothered me was the man at the entrance when we arrived , he was very persistent on making me purchase the time shares. He was on me every day and I had told I was not interested. He was very annoying !!!!
Salvador, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was awesome.i will recommend this resort to all my family and friends..
Henri, 7-night romance trip
Verified Expedia guest review

4/10 Fair

Gerard Spencer, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Staff are very friendly and kindness
Ricardo M, 7-night romance trip
Verified Expedia guest review

8/10 Very good

location and beach
william, 8-night family trip
Verified Expedia guest review

6/10 Good

I really wanted to like V,Azteca. But there were so many uncertainties and misinformation(or lacking information) b4 and during the trip. I called the resort prior to my visit to ask if there was a tennis pro who could give me tennis lessons. They said, no pro, but i can play tennis. Found out there isn't a tennis court in V.Azteca, but there is one(although i didn't confirm it) at V.Maya which i have access to(10 min walk from Azteca). I didn't know i had access to Maya until I arrived Azteca which is weird bc i would think it's a selling point. The person i spoke to also said they didn't have bikes, but they did. It was also nightmare coordinating with the car pick up service that Azteca recommended. I would NOT recommend Kuluba car services to anyone. It was pulling teeth to confirm reservation of the pick up and the person wasn't there to pick me up when i arrived for about an hour. BAD start to the holiday. Then V.Azetca told me that I am able to only dine in the reservation required restaurants only 2 evenings out of the 5 evenings I'm there, which means I had to have breakfast, lunch and dinner at the same buffet cafeteria for days on end. The food was mediocre at best.The room really needs to be refurbished as the feeling was overall 'motel in a highway' qlty. They provided Shampoo and Bathgel ONLY and NOTHING else. We found cockroaches in the room and the bathroom during our stay. Again, I tried hard to look at the good parts, but it was very challenging.
Hay-Won, 5-night family trip
Verified Expedia guest review

2/10 Poor

No ac
Michelle, 6-night trip
Verified Expedia guest review

8/10 Very good

nice small resort,very clean- wonderful staff! buffet is so so.. staff at the reception is not too welcoming.. and not so happy to serve you However ,the experience was nice, charming!
Isabelle, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Maria Delma Des, 7-night trip
Verified Expedia guest review

10/10 Exceptional

We had an amazing time at Viva Azteca during our recent stay. The hotel is in a great location, just a short walk from the beach. Our room was clean, comfortable The staff were incredibly friendly and attentive, making us feel welcome from the moment we arrived. The food was delicious, with a great variety at the restaurant. We especially enjoyed the fresh seafood and the breakfast buffet. The pool area was perfect for relaxing. Overall, Viva Azteca exceeded our expectations, and we highly recommend it for anyone visiting Mexico. We’ll definitely be back!
Elena, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Nice and cosy resort. Good food.
Frank, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

What would make this possibly outstanding as if air conditioning was put in the buffet dining area. Some days it was very difficult to eat there as it was extremely hot
Dimy, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was very good if I can recommend that you make the buffet dining area air conditioned that would make your property outstanding
George, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Viva Azteca was a wonderful place we stayed at. The staff were very friendly and attentive to our needs. The food was tasteful and had a lot of variety. We loved that it was at the beach front and allowed easy access to the beautiful beach of Playa Del Carmen. Rooms were cleaned daily unless you requested not to. The following are just a few suggestions, the AC vents, they are locked and you can’t move them up or down left or right, having AC in your room is important, but maybe add the adjustable vents to cut off the air from hitting the bedside. It was a bit uncomfortable at night, you really couldn’t adjust the air temp in the room because the humidity would creep in. Or move the bed to the other side or the room as to not allow the AC to be blowing in your face all night. Have your staff at check in explain all the amenities you are getting. Like downloading the viva app to see times and dates of activities and reserving your meal at any of your restaurants. No one explained it to us, we had to seek this information out. But overall it was a pleasant experience!!! We truly enjoyed our stay.
Juan Antonio, 5-night romance trip
Verified Expedia guest review

2/10 Poor

We really wanted to like this hotel as we have stayed at Wyndham hotels before and service was favorable however at hotel arrival we had to wait at least 30 min for someone to check us in. We tried several times to reserve dinner and was concierge was not very helpful and capacity was full even when we tried to reserve between 7-8 am. Be aware, this hotel do not have and elevator or AC unit in the buffet restaurant, theater and lounge areas which make it extremely inconvenient and hot especially during the months of July and August. Unfortunately will not be coming back.
Angelica, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

The ambience and the night performances
Cara, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Great
Russell, 6-night trip
Verified Expedia guest review

6/10 Good

Its a nice hotel ,but the food is bad .
Toni Karla, 6-night family trip
Verified Expedia guest review

2/10 Poor

I booked this hotel because I saw this property when I stayed at another hotel in the same area last year. I thought it would be a really great place to bring my family for our vacation. The overall area is very nice. However, I was wrong and I would not ever recommend this place. As a family who travels often I’m seeking a hotel that is diversified but the patrons & the majority of the staff were not very welcoming. It was very uncomfortable for us as family to be continuously gawked at as if on display. No bottle waters for brushing your teeth. Furthermore, the rules seemed to not apply to all guests. For example, you couldn’t wear a swimsuit in the buffet but many people did but only I was asked to leave because my shoulders were not covered. The food was beyond disgusting and we all left with food poisoning. Think mystery meat and unseasoned food.It is hard to get any reservations for the specialty restaurants so you’re left with limited options. There were many questionable food options that even the employees were smelling for evidence of spoilage. But I would like to mention Roberto who took us out on the water. He was a great exceptional employee. Very friendly, personable, and knowledgeable. Antonio the bellman was also friendly. Lastly, if had not been for us meeting the taxi driver then our stay would’ve been miserable. He took us exploring and to find good food. Hopefully they fix this place and make it more diverse. If I could rate this place 0/10 I would.
Gabrielle, 6-night family trip
Verified Expedia guest review

8/10 Very good

I enjoyed my stay at this hotel. The staff was very friendly and helpful everywhere we went. I wish we could’ve had more dinner reservations as we were only allowed 2 during our 5 night stay. Also the balconies could use some drying racks or other ways to hang our wet bathing suits and things as nothing was drying in the room.
Lisa, 5-night family trip
Verified Expedia guest review