My stay at this hotel was disappointing. Most of the outlets in the room didn’t work, including those in the bathroom, forcing me to get ready next to the bed without a mirror. The room wasn’t very clean, with hair and stains in several places. The front desk at check in attendant on Monday afternoon was rude and unhelpful. We arrived at 1:30 hoping for an earlier checkin than 3pm, and upon arrival, she came out from the back room and just stared at us like “what?” I told her we were there to check-in and she said “no, come back at 3.” I asked if there was a bathroom we could change in as we had an event that night and she said no because it was under maintenance. I’m not upset that they couldn’t get us in early. I’m upset that she was so rude about it. The following night, I called down to the front desk to get some dishes delivered to our room, as a sign in the room said dishes would be happily delivered upon request, and the same front desk attendant said that I was wrong— they wouldn’t be delivering anything, that I was to go down there and get them. So, I had to wake up my sleeping 5 year old and go downstairs for dishes and silverware. I showed her the sign about dish delivery and she said the sign was wrong. On the positive side, the area felt safe, and it’s conveniently located near the Disney parks. Unfortunately, the negatives outweighed the pros, and I wouldn’t recommend staying here. I have pictures, but it doesn’t give an option to post on this review.