Moor Hall Drive, Four Oaks, Sutton Coldfield, England, B75 6LN
What's nearby
Sutton Park - 6 min drive
Belfry Golf Club - 8 min drive
Drayton Manor Theme Park - 13 min drive
Villa Park - 16 min drive
Utilita Arena Birmingham - 20 min drive
Getting around
Birmingham Airport (BHX) - 27 min drive
Coventry (CVT) - 42 min drive
East Midlands Airport (EMA) - 50 min drive
Sutton Coldfield Station - 5 min drive
Sutton Coldfield Four Oaks Station - 5 min drive
Sutton Coldfield Butlers Lane Station - 6 min drive
Restaurants
Chase Farm Shop & Cafe - 5 min drive
The Four Oaks - 6 min drive
Plough & Harrow - 3 min drive
Boot Inn - 4 min drive
The Butlers Arms - 5 min drive
About this property
Moor Hall Hotel, BW Premier Collection
Adjacent to a golf course, Moor Hall Hotel, BW Premier Collection is a great choice for a stay in Sutton Coldfield. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. An indoor pool, a bar/lounge, and a health club are other highlights. Fellow travelers say great things about the helpful staff.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
83 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access to this property's leisure club (pool and fitness facility) is available by reservation only.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–9:30 AM
2 restaurants
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
What to do
Golf lessons nearby
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Garden
Terrace
Health club
Adjacent to a golf course
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
DVD player
Flat-screen television
Home comfort
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Alarm clock
Bed sheets provided
Freshen up
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 14.95 per person
Pool, spa, & gym (if applicable)
Pool access is available for an extra charge of GBP 10 per day
Children under 18 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Premier Moor Hall Hotel Sutton Coldfield
Best Western Premier Moor Hall Hotel
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Sutton Coldfield Best Western
Best Western Premier Moor Hall Hotel And Spa
BW Premier Collection Moor Hall Hotel Sutton Coldfield
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Moor Hall Hotel BW Premier Collection
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Moor Hall BW Premier Collection
Moor Hall Hotel BW Premier Collection
Moor Hall Hotel, BW Premier Collection Hotel
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Moor Hall Hotel, BW Premier Collection Sutton Coldfield
Moor Hall Hotel, BW Premier Collection Hotel Sutton Coldfield
Frequently asked questions
Is there a pool at Moor Hall Hotel, BW Premier Collection?
Yes, there's an indoor pool.
Are pets allowed at Moor Hall Hotel, BW Premier Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Moor Hall Hotel, BW Premier Collection?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Moor Hall Hotel, BW Premier Collection?
You can check in starting at 3:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Moor Hall Hotel, BW Premier Collection?
No, this hotel doesn't have a casino, but Genting Casino (21-min drive) is nearby.
What is there to do at Moor Hall Hotel, BW Premier Collection and nearby?
Moor Hall Hotel, BW Premier Collection has a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near Moor Hall Hotel, BW Premier Collection?
Yes, there are 2 onsite restaurants.
What's the area around Moor Hall Hotel, BW Premier Collection like?
Moor Hall Hotel, BW Premier Collection puts you in the heart of Sutton Coldfield. Popular attractions include National Exhibition Centre, which is 17 minutes away by car.
Moor Hall Hotel, BW Premier Collection Reviews
Reviews
8,0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,4/10
Cleanliness
8,6/10
Staff & service
8,2/10
Amenities
7,8/10
Property conditions & facilities
7,6/10
Eco-friendliness
Reviews
4/10 Fair
07 January 2025
Very Disappointing
My trip was very disappointing, On arrival it was hard to find a parking space. I chose this hotel as it was a spa hotel, upon arrival i was informed that the spa was out of service for the next 2 days which was disappointing.
The shower head in my room was leaking as was the sink tap, I found a can of hair products on the chair in my room and the TV was on a table where you could only see half the screen from the bed.
For a premier hotel that is charging premium rates I expect so much more.
Gary
Gary, 1-night business trip
Verified Hotels.com guest review
6/10 Good
22 November 2024
Very noisy in the corridors. Can everything and everyone from the room
Brian
Brian, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
17 November 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
06 November 2024
Edward
Edward, 1-night trip
Verified Hotels.com guest review
8/10 Very good
29 October 2024
Overnight Stay
It was value for money. The hotel was a little tired but mostly clean and presentable. We very much appreciated a room upgrade but the chap that checked us in spoke in a robotic manner with little eye contact. The ladies at breakfast were friendly and helpful
Kristina
Kristina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2024
jan
jan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Nice property/Location
Despite having to wait for someone to show up at the reception desk for like 10 mins, quite understandable having realized this place was hoppin' with a wedding and some other function going on. Property was clean and had a comfortable stay, bar staff very friendly and served late.
Breakfast was good, parking free albeit this night it was tough to find a spot
jonathan
jonathan, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
03 October 2024
Andrew
Andrew, 1-night trip
Verified Expedia guest review
6/10 Good
27 September 2024
Lovely Grounds.
Breakfast was a good selection, but breakfast room is too small and too confined.
Bedroom was lovely, modern decor, but mattress was terribly soft and worn down, very uncomfortable.
Staff were friendly and polite, but there is a very sombre atmosphere about the place.
Someone tried to the handle of our bedroom 3 times within the space of an hour between 2am and 3am!
My charge from Expedia was £100 than the itinerary that I was emailed from Moor Hall direct!!??
Angela
Angela, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
22 September 2024
nicholas
nicholas, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 September 2024
Great restaurant, comfortable room, friendly staff, all in all, we had a great stay.
Robert
Robert, 2-night romance trip
Verified Expedia guest review
2/10 Poor
11 September 2024
Moore hall poor
Room was small and noisy extraction fan directly outside bedroom window
Request to move and given room higher up
No view as wooden barriers cover extraction system
Room small but old fashioned, was clean. Hotel carpets landings and stairs were a disgrace tacky so you feet stuck a little in placed same with banisters, had to wash hands repeatedly….remainder of hotel was clean but old fashioned and at £160 per night zero value for money and i will never use this hotel again
Ernie
Ernie, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
08 September 2024
Stayed for 2nights, room had cobwebs and was dusty , not what I expected.
Samantha
Samantha, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
07 September 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
03 September 2024
Edward
Edward, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 August 2024
Leanne
Leanne, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 August 2024
Friendly staff member when we arrived late.
It was dark when we arrived after a long car journey and we found the signs to the hotel difficult especially at the very end. There wasn’t a lift up to our room which was disappointing to two septuagenarians! But the lovely night porter helped with that.
Carmel
Carmel, 1-night romance trip
Verified Expedia guest review
4/10 Fair
15 August 2024
5 star price but hotel is no more than 2 star
Pervaiz
Pervaiz, 1-night trip
Verified Expedia guest review
10/10 Exceptional
08 August 2024
Beautiful
Mohammed adil
Mohammed adil, 1-night trip
Verified Expedia guest review
8/10 Very good
19 July 2024
Lovely place to stay, staff very helpful. Rooms ideal, hope to eat in the restaurant at our next visit.
Melanie
Melanie, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
12 July 2024
Revis
Revis, 1-night trip
Verified Expedia guest review
8/10 Very good
08 July 2024
This was the third time I have stayed here. The room is good and the service is good but I had to complain about the shower twice. The first time I was told the problem with lack of pressure and temperature was do to the many others using it at the same time. I tried it again in the evening and the following morning and still no improvement. I again reported it when booking out but the receptionist was simply not bothered.