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The Palace of the Lost City at Sun City Resort

5.0 star property
Luxury hotel in Moses Kotane with golf course and spa

Choose dates to view prices

Photo gallery for The Palace of the Lost City at Sun City Resort

Building design
Outdoor pool, pool umbrellas, pool loungers
Waterslide
Lobby
Water park
VIP Access

Reviews

8.8 out of 10
Excellent
Surrounded by the beauty of Sun City Resort, The Palace of the Lost City offers a luxurious getaway with 18 holes of golf, a casino featuring 2 VIP rooms and exciting games. Treat yourself to pampering at The Royal Salon spa or enjoy family-friendly fun at the water park.

Popular amenities

  • Free parking
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Connecting rooms available
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • Casino
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool and lazy river
  • Free water park
  • Nightclub
  • Free area shuttle
  • Free casino shuttle
  • 2 outdoor tennis courts
  • Fitness center

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Luxury Pool Facing Room

Minibar, in-room safe, desk, blackout curtains

Superior Luxury Pool Facing Room

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Separate bathtub and shower
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Luxury Room

Minibar, in-room safe, desk, blackout curtains

Superior Luxury Room

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Separate bathtub and shower
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Separate bathtub and shower
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Luxury Family Room

Minibar, in-room safe, desk, blackout curtains

Superior Luxury Family Room

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Separate bathtub and shower
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite

Minibar, in-room safe, desk, blackout curtains

Superior Suite

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Separate bathtub and shower
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Twin Room

Minibar, in-room safe, desk, blackout curtains

Luxury Twin Room

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Separate bathtub and shower
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Map
Sun City Resort, Moses Kotane, North West, 0316

What's nearby

  • The Valley of Waves - 15 min walk - 1.3 km
  • The Gary Player Golf Course - 5 min drive - 1.7 km
  • Sun City Casino - 5 min drive - 1.9 km
  • Waterworld - 7 min drive - 2.3 km
  • Pilanesberg National Park - 14 min drive - 9.2 km

Getting around

  • Free area shuttle
  • Free casino shuttle

Restaurants

  • ‪Acacia Terrace Cafe - ‬12 min drive
  • ‪Crystal Court - ‬1 min walk
  • ‪Ocean Basket - ‬8 min walk
  • ‪Shebeen - ‬5 min drive
  • ‪Steers - ‬18 min walk

About this property

The Palace of the Lost City at Sun City Resort

The Palace of the Lost City at Sun City Resort features a golf course and a casino. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Crystal Court, one of 3 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include a free water park, an outdoor pool, and a nightclub. Fellow travelers love the helpful staff.

Languages

Afrikaans, English, Xhosa, Zulu

At a glance

DONE

Hotel size

    • 335 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Minimum check-in age – 16
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • This property provides return airport shuttle service from Pilanesberg International Airport (NYT) only.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*
    • Supervised childcare*
    • Children's club*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Off-site

    • Free area shuttle
    • Free casino shuttle
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 3 restaurants
  • 3 coffee shops
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Mini golf
  • Lazy river
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store

What to do

  • Archery
  • Ecotours
  • Golfing
  • Mini golf
  • Mountain biking
  • Safari
  • Wildlife viewing
  • Segway rentals/tours
  • Parasailing
  • Motor boating
  • Personal watercraft (motorized)
  • Water skiing
  • Ziplining
  • Shopping
  • Pool table

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Segway rentals/tours

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Golf course on site
  • An outdoor pool
  • Free water park
  • Arcade/game room
  • Casino
  • Full-service spa
  • Lazy river
  • Nightclub
  • 51 casino gaming tables
  • 700 casino slot machines
  • 2 casino VIP rooms
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

The Royal Salon has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Crystal Court - This restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required.
The Grill Room - Overlooking the garden, this steakhouse specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Plume - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open select days.
Tusk Bar & Lounge - This piano bar specializes in African cuisine and serves light fare only. Open daily.
Bocado - This poolside restaurant specializes in Mediterranean cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 15 to June 23:
  • Water park

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 1977/071333/06

Also known as

LOST CITY PALACE
LOST PALACE
PALACE LOST
PALACE LOST CITY
PALACE LOST Hotel
PALACE LOST Hotel CITY
Palace Lost City Hotel Sun City
Palace Lost City Hotel
Palace Lost City Sun City
The Palace Of The Lost City Hotel Sun City
The Palace Of Lost City
Palace Lost City Sun City Resort
Palace Lost Resort
The Palace of the Lost City
The Palace of the Lost City at Sun City Resort Hotel
The Palace of the Lost City at Sun City Resort Moses Kotane

Frequently asked questions

Is there a pool at The Palace of the Lost City at Sun City Resort?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at The Palace of the Lost City at Sun City Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Palace of the Lost City at Sun City Resort?

Yes, there's free self and valet parking.

What are the check-in and check-out times at The Palace of the Lost City at Sun City Resort?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge.

Is there an onsite casino at The Palace of the Lost City at Sun City Resort?

Yes, there's a casino, featuring 700 slot machines and 51 gaming tables.

What is there to do at The Palace of the Lost City at Sun City Resort and nearby?

Have fun with onsite activities like mountain biking, parasailing, and water skiing, and practice your swing at the golf course. Additional recreation onsite includes ecotours, segway rentals, and game viewing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Palace of the Lost City at Sun City Resort also has a casino, a nightclub, and a lazy river, as well as a sauna, a steam room, and an arcade.

Are there restaurants at or near The Palace of the Lost City at Sun City Resort?

Yes, there are 3 onsite restaurants, featuring international cuisine, garden views, and poolside dining.

What's the area around The Palace of the Lost City at Sun City Resort like?

The Palace of the Lost City at Sun City Resort is located a short 15-minute walk from The Valley of Waves.

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The Palace of the Lost City at Sun City Resort Reviews

Reviews

8,8

Excellent

9,2/10

Cleanliness

8,6/10

Staff & service

9,2/10

Amenities

8,6/10

Property conditions & facilities

8,8/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Children
Shower
Restaurant
Breakfast
Trip
Family friendly
Architecture

What guests liked

  • Breakfast was described as delicious, excellent, and one of the best in the world. (6 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Fantastically beautiful place with tons to do.
Heinrick, 2-night trip

6/10 Good

Apart from service the place is beautiful

Amazing hotel due to the servicies available! Lots to do! The breakfast choice is amazing but the service is not friendly. The hotel room is spacious and has many amenities but again staff not friendly. Room service is slow. It's a general attitude of some of the hotel staff. The building, the good quality furniture and the amenities are excellent. Still the bad service brings it down. I have had better services for less of the money I paid here.
Janesh Harish, 4-night trip

10/10 Exceptional

Staff was amazing and everyone was nice
Jesus, 1-night trip

10/10 Exceptional

We had a phenomenal time, staff were super friendly, service was great! The extra steps they take to take your experience from great to amazing are at every turn. Just an overall great time.
Andre, 3-night trip

10/10 Exceptional

Stayed at the Palace after watching the movie Blended. Did not disappoint!
Sonia, 2-night trip

10/10 Exceptional

The best hotel we've ever stayed in, this is our third time.
Louis, 4-night trip

10/10 Exceptional

Really good food and the staff was perfect. Thank you for all you did for us
Jesus, 1-night trip

10/10 Exceptional

An excellent hotel with nice rooms, grounds and food. The only minor downsides were queues at reception and concierge and delays in getting tea and coffee served at breakfast
David, 3-night trip

10/10 Exceptional

African Paradise

Our stay was very comfortable. We enjoyed excellent breakfast and beautiful environment.
Dilyara, 7-night trip

10/10 Exceptional

Amazing stay
Kirstine, 7-night trip

10/10 Exceptional

Excellent
Zukiswa, 2-night trip

10/10 Exceptional

The hotel setting was spectacular, and the service was exceptional. Our room was exceptionally quiet. Just exploring the hotel grounds was a mini-adventure! The only area for improvement was in a few of the meals (steak over-cooked, service occasionally slow at Tusk's bar).
Basil, 8-night trip

10/10 Exceptional

Great stay

Another very enjoyable stay here, as it always is. Would throughly recomend this hotel.
Steven, 3-night trip

8/10 Very good

Hotel is nice but breakfast terrible

The hotel is nice enough with good surroundings and plenty to do. However the service in the breakfast room was severely lacking. Cold food, rude staff and no one seems to care at all. Very disappointing breakfasts.
paula, 3-night trip

10/10 Exceptional

Excellent
Denise, 1-night trip

10/10 Exceptional

Superou todas as expectativas!!!
4-night trip

10/10 Exceptional

Splendid hotel with fabulous breakfast in huge park like gardens Huge swimming pool Stayed several times before Only drawback is the naughty monkeys roaming around
Reinette, 4-night trip

10/10 Exceptional

The most beautiful hotel I’ve ever been to
Nazafarin, 3-night trip

10/10 Exceptional

This was our third trip to The Palace and it was just perfect. Our friends that came along were South African and they had low expectations until we arrived. Their mind was quickly changed after the first day.
Laurence, 3-night trip

10/10 Exceptional

Phenomenal Palce

The Palace EXCEEDED all of my Expectations! This place is extraordinary...it is magical! The service provided by the manager, Francois, Gemolemo at the Front Desk, Seipati, Concierge, and Anna, Housekeeping was second to none! They all went above and beyond to make my stay truly magnificent! The Palace and my stay were Phenomenal!
Irene, 3-night trip

10/10 Exceptional

Very nice place, good service!
Thomas, 2-night trip

10/10 Exceptional

My time at the palace was excellent very Friendly stàff nothing was too much trouble food was great it ŵàs wonderful
Alan James, 2-night trip

10/10 Exceptional

Beautiful and will be back!
Manesh, 2-night trip

8/10 Very good

A great place for the kids
Emmanuel Patikai, 7-night trip

10/10 Exceptional

Excellent customer service, beautiful hotel and a fantastic stay. We will back!
Kelly-Ann, 2-night trip