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Grande Collection Hotel & Spa

4.0 star property
City-center hotel within walking distance of Hanoi Old Town Night Market

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Photo gallery for Grande Collection Hotel & Spa

View from room
Spa
Minibar, in-room safe, desk, blackout curtains
Lobby
Lobby sitting area
Located near Hoan Kiem Lake, Grande Collection Hotel & Spa offers a serene retreat with spa services, dry cleaning/laundry services, and free in-room WiFi. Unwind on the terrace or get assistance from the 24-hour front desk and concierge services - previous guests have praised the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Spa
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Spa services
  • Airport pick-up service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • ATM/banking services
  • Laundry service
  • Concierge services
  • Free newspapers in the lobby

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
The current price is R1 269
R1 439 total
includes taxes & fees
12 Mar - 13 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Minibar
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Minibar
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Grande Suite, Balcony

Minibar, in-room safe, desk, blackout curtains

Grande Suite, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room (Window)

Minibar, in-room safe, desk, blackout curtains

Family Triple Room (Window)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Minibar
Free bottled water
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Family Quadruple Room, Balcony

View from room

Family Quadruple Room, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, City View

View from room

Junior Suite, City View

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Minibar
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, City View

Minibar, in-room safe, desk, blackout curtains

Family Triple Room, City View

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Minibar
Free bottled water
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Family Quadruple Room (Window)

Minibar, in-room safe, desk, blackout curtains

Family Quadruple Room (Window)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Minibar
Free bottled water
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About the area

Map
46-48, Bat Su Street, Hang Bo Ward, Hoan Kiem District, Hanoi, Hanoi, 100000

What's nearby

  • Hanoi Old Town Night Market - 6 min walk - 0.5 km
  • Dong Xuan Market - 6 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi - 9 min walk - 0.8 km
  • Hoan Kiem Lake - 10 min walk - 0.9 km
  • Thang Long Water Puppet Theatre - 11 min walk - 0.9 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 42 min drive
  • Hanoi Long Bien Station - 10 min walk
  • Hanoi Gia Lam Station - 16 min drive
  • Hanoi Railway Station - 19 min walk
  • Airport pick-up service

Restaurants

  • ‪Mỳ Vằn Thắn, Sủi Cảo - Hàng Phèn - ‬1 min walk
  • ‪Bún chả, nem cua bể Bình Minh - ‬1 min walk
  • ‪Alchemist - ‬1 min walk
  • ‪Bia hơi Hà Nội - ‬1 min walk
  • ‪Thao’s Pub - ‬1 min walk

About this property

Grande Collection Hotel & Spa

When you stay at Grande Collection Hotel & Spa, you'll be in a great location, within just a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. Also, Dong Xuan Market and Quan Chuong Gate are within just a 10-minute walk. Fellow travelers love the helpful staff.

Languages

English, French, Spanish, Vietnamese
VISIBILITY

At a glance

Hotel size

    • 45 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Transfers

    • Airport pickup on request (available 24 hours a day)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Spa services
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 80000 for adults and VND 50000 for children
  • Airport shuttle service is offered for an extra charge of VND 460000 per vehicle
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International

Also known as

Grande Collection & Spa Hanoi
Grande Collection Hotel & Spa Hotel
Grande Collection Hotel & Spa Hanoi
Grande Collection Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Grande Collection Hotel & Spa offer free cancellation for a full refund?

Yes, Grande Collection Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Grande Collection Hotel & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Grande Collection Hotel & Spa?

Sorry, there's no onsite parking at Grande Collection Hotel & Spa.

Is airport shuttle service offered by Grande Collection Hotel & Spa?

Yes, a shuttle from the airport to the hotel is available. The charge is VND 460000 per vehicle.

What are the check-in and check-out times at Grande Collection Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Grande Collection Hotel & Spa and nearby?

Grande Collection Hotel & Spa has spa services.

What's the area around Grande Collection Hotel & Spa like?

Grande Collection Hotel & Spa is in Old Quarter, a short 10-minute walk from Hoan Kiem Lake and 6 minutes' walk from Hanoi Old Town Night Market.

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Grande Collection Hotel & Spa Reviews

Reviews

8,8

Excellent

8,8/10

Cleanliness

9,2/10

Staff & service

8,8/10

Amenities

8,6/10

Property conditions & facilities

8,0/10

Eco-friendliness

Reviews

6/10 Good

Small, dark room. Noise from the lobby and other floors carried up the stairwell, which interrupted sleep. A mistake was made with our booking and we had to change rooms for a two-night stay, which was inconvenient and seems like something hotel management would want to avoid. At the very least, a room rate discount would have been better appreciated than a discount at the hotel spa. Sometimes we were ignored by staff when we entered the hotel lobby instead of being greeted when staff were just sitting around the lobby. Breakfast was good, but staff was indifferent and seemed put upon if you ordered eggs. We stayed in this hotel five years ago and found it satisfactory then, but after this visit, I wouldn’t stay again.
2-night trip

2/10 Poor

DO NOT RESERVE THIS HOTEL!!!!!
Terribile hotel!!! I have had a Very bad experience with this hotel, which I have never had before!!! All walls, celling, door and window faces to corridor are very thin structures and pass through all noises of hotel!! I could not sleep until 02:00!!! Hotel reception lady is very unfriendly and doesn’t say even hello when I pass her. Bathroom has very bad smell of sewage. Breakfast is poor. Everything is worst and further it is not cheap!!! It is better to choose another hotels because there are lots lots of hotels much better than this hotel!!!!!
2-night trip

10/10 Exceptional

Staff very nice, clean,food good
Hannah, 4-night trip

10/10 Exceptional

Great location, in the old quarter, just in the middle of everything. You can get by walk to all main places in Hanoi or even to take a public bus near by to get to the French Quarter in just 15 minutes. Great service and breakfast, including eggs fresh made. It also count with laundry service really affordable and fast (in just one day).
Ángel, 3-night trip

10/10 Exceptional

Everything good
Ángel, 1-night trip

10/10 Exceptional

The staff are absolutely incredibly kind, helpful, supportive, and welcoming. They have excellent English and hospitality skills and treat you like family. The hotel is beautiful and in an excellent location. We loved it there!!!
Terri, 2-night trip

10/10 Exceptional

We had a lovely room that was great value for money. The staff were fantastic and so helpful. We had a great stay at this hotel and would recommend it to anyone wanting a budget friendly option for Hanoi.
Honor, 7-night trip

8/10 Very good

- excellent staff who are helpful & friendly - tastefully designed interiors & rooms - dated bath room & it’s accessories - windows & outdoor needs lots of cleaning & tidying to make whole property a happier place to stay - nice firm beddings - great room amenities - good location - great n non expensive spa services in hotel
KHENG HONG, 3-night trip

10/10 Exceptional

Great location. Helpful staff. Was not prepared for how busy the streets are. Walking the street was chaotic at times besides that enjoyed our stay
Morgyn, 2-night trip

10/10 Exceptional

Honnestly great stay. Spent over two weeks here, staff was always friendly and nice, was able to have services such as breakfast, regularly cleaning the room and even laundry. View was great from the 6th floor with tons of space, Overall a great experience and location in the old quarter is about a 15 minute walk from the "downtown" of Hanoi making the price very reasonable

6/10 Good

Small and dark dark room
The location was perfect, it was walking distance from the centre. Rooms are not like pictures on the website. It is small and very dark inside. Lots of dust in under the bed. No lift to the 7th floor or no interconnecting rooms. Breakfast area is very small.
Teena, 4-night trip

10/10 Exceptional

Very nice!
Keng, 1-night trip

6/10 Good

My friend needed to visit a doctor during the trip and the receptionist told us a clinic where there is no doctor. The spa and facial are quite good. The location is quite good as it is not far away from the tourist spots.
Yuen Mei, 2-night trip

6/10 Good

The employees at the property are so nice and accommodating. I think this is the reason the property has good customers ratings. However, this is not a 4 star hotel. It is rundown and more like a basic older motel. However, it is in an excellent location so if you want service and good location, this place is for you. If you want an upper scale hotel with a nice room and good shower, this place is not for you.
leah, 1-night trip

10/10 Exceptional

In the middle of Hanoi
Alrisa, 1-night trip

10/10 Exceptional

The hotel is stylishly decorated and has all the amenities we wanted. The real value for us, however, was the staff at the front desk. They were kind and thoughtfully recommended excellent hidden cafes/street vendors. Highly recommend staying at this hotel so you have access to these helpful people!
Erica, 1-night trip

8/10 Very good

Great location, staff and breakfast but very patchy internet especially when you work remotely. However the manager and staff tried their best to resolve the slow wi-fi issues while we stayed.
Rosi, 7-night trip

8/10 Very good

The rooms are large and very clean. Breakfast included but not that good. We had booked for 3 nights and needed an additional 2 nights. We checked outto go on an overnight cruise which they booked for us and when we came back the next day they told us someone needed to stay in the room we were supposed to ha ve and they are fully booked. We had to find a hotel during a weekend high season.
jaimee, 3-night trip

10/10 Exceptional

i liked working elevator,great breakfast not the same everyday.Staff very helpful. Building clean,took care of our l laundry.Room was great and close to walkaround sites. We wanted to stay longer but we left the booking to long but they found us another hotel and forward our laundry over,great service
robert, 2-night trip

10/10 Exceptional

There are so many hotels in hanoi tbh. to me a walking distance to old quarters and decent food in very close to proximity of the hotel was the main driver of selecting this hotel. However, this hotel nearly surpassed all my expectations for a local hotel in vietnam for the money I paid. Pros- Staff rating: Staff speaks great English Staff was honest Staff was courteous, always greeted me with a smile. Staff opened the entrance door when I walk in and left the building. These little details made a big impact for me. Staff was well trained Well staffed- In peak hours there are like 5 people there ready to check you in. Room: The room was clean, Bed: sheets pillows were clean. They provided toothpaste, toothbrush, comb, shower cap, qtips, a razer to shave WITH shaving cream and much more. The room had two safes. Included: buffet breakfast Cons- this was solely my experience and just my room. 1. The bathroom had this odor and I think it's coming from deep in the sewer. The bathroom itself was clean. 2. Breakfast - I know it's free but some of the dishes were unappetizing and selections were limited in my opinion. Like every morning they had this cold cuts and salad and nobody touched it. Noodles on the warmer was usually always soggy. Tbh the local meals are so cheap like 30-60k or 1-2 dollars a meal and this wasn't a deal breaker for me. With all that, the money I paid to what I received felt like a great deal and want to appreciate Rich at this facility

8/10 Very good

Anna, 2-night trip

10/10 Exceptional

玄関や受付にいるスタッフが素晴らしく、親切にしてもらえました。 初めてのハノイ旅行でしたが、ホテルはあたりだと思います。また利用したいと考えてます。
Haruto, 3-night trip

10/10 Exceptional

David, 7-night trip

10/10 Exceptional

Hôtel à ne pas manquer
Excellent séjour le personnel d une grande gentillesse a répondu à toutes nos demandes avec toujours le sourire Chambre très confortable, bon petit déjeuner, on a eu du mal à en partir
sylvie, 5-night trip

10/10 Exceptional

Trang, 2-night trip