6/10 Good
01 March 2025
Sadly this hotel has faded and is not kept up.
This used to be my favourite hotel in Marrakech and I have stayed here many times.
Sadly after change of owners recently the hotel has lost its charm and all services are of lower quality. The rooms are not updated nor taken properly care of anymore. The cleaning of terraces etc. is poor. The reception staff is not as friendly as before and there is no alcohol sale in the bar anymore and no safety boxes at the rooms. Several days we had to ask for new towels up to 3 times before they where delivered to the room. Still some of the longtime workers there are nice and serviceminded but overall this stay was very disappointing. This has happened since october 2024 when we stayed there last time.
Verified traveller
5-night trip