Naismith Memorial Basketball Hall of Fame - 6 min drive
Getting around
Westfield, MA (BAF-Barnes Municipal) - 24 min drive
Bradley Intl. Airport (BDL) - 27 min drive
Springfield Union Station - 11 min drive
Holyoke Station - 15 min drive
Northampton Station - 19 min drive
Restaurants
McDonald's - 5 min drive
Wood-N-Tap - 2 min drive
Puerto Rico Bakery - 5 min drive
McDonald's - 4 min walk
Wendy's - 4 min drive
About this property
Best Western Springfield West Inn
When you stay at Best Western Springfield West Inn, you'll be within a 10-minute drive of MassMutual Center and MGM Springfield. Guests can visit the 24-hour fitness center for a workout, and free perks include WiFi, self parking, and continental breakfast daily. Also, Six Flags New England and Naismith Memorial Basketball Hall of Fame are within a short drive. The helpful staff and breakfast get good marks from fellow travelers.
Languages
English
At a glance
Hotel size
53 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning
What to do
Golfing nearby
Working away
24-hour business center
Computer station
Services
24-hour front desk
Laundry facilities
Multilingual staff
Facilities
1 building/tower
Built in 1989
24-hour fitness center
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Renovations and closures
The following facilities will be closed during the summer:
Swimming pool
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield
Frequently asked questions
Are pets allowed at Best Western Springfield West Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Springfield West Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Springfield West Inn?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out is available.
Is there an onsite casino at Best Western Springfield West Inn?
No, this hotel doesn't have a casino, but MGM Springfield (6-min drive) is nearby.
What is there to do at Best Western Springfield West Inn and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around Best Western Springfield West Inn like?
Best Western Springfield West Inn is a short 2-minute walk from Connecticut River and 9 minutes' walk from Big E.
Best Western Springfield West Inn Reviews
Reviews
8,0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,0/10
Cleanliness
8,6/10
Staff & service
7,4/10
Amenities
7,8/10
Property conditions & facilities
7,4/10
Eco-friendliness
Reviews
10/10 Exceptional
29 January 2025
Patricia
Patricia, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
09 December 2024
Piotr
Piotr, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 November 2024
Good stay
The customer service was good, very nice lady
AGNES
AGNES, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
20 November 2024
Craig
Craig, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
18 November 2024
Disgusting & Poor customer service
We checked in and went ti get cleaned up for a memorial service and there was hair in the drain & on the wall of the shower. The bathroom floor was sticky.We requested to have it redone and the manager was rude and said she was the only one there and if she could get to it she would. The only thing she did was clean the bathroom floor.When we returned to the room the hairs were still in the shower. Needless to say we did not shower.The vent in the bathroom looked like it had never been cleaned.
We will never stay here again.
Kenneth
Kenneth, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 November 2024
Looks can be deceiving
Good breakfast, beds were comfortable. The employees that we spoke to were all very nice and at check in (which was very late) the receptionist was very friendly and informative. However, there was strange odor in the hallways and a very bad odor in the room that was coming from the bathroom. In order to heat the room, we had to keep the fan on most of the time which made the air in the room extremely dry. The "marketplace" had only a few items available and not very tempting.
Elaine
Elaine, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
09 November 2024
Cindy
Cindy, 1-night trip
Verified Hotels.com guest review
6/10 Good
07 November 2024
Darlene E
Darlene E, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
29 October 2024
It was good for what I needed
KEVIN
KEVIN, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
29 October 2024
Edward
Edward, 1-night trip
Verified Expedia guest review
6/10 Good
28 October 2024
Fumiko
Fumiko, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 October 2024
Pedro
Pedro, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
23 October 2024
Kristen
Kristen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 October 2024
Super
In a word.. PERFECT!!!
Noel
Noel, 1-night business trip
Verified Hotels.com guest review
6/10 Good
21 October 2024
Catherine
Catherine, 2-night trip
Verified Expedia guest review
8/10 Very good
21 October 2024
Had a nice stay. Not the easiest to get in and out of because of the road configuration.
Gary
Gary, 1-night trip
Verified Expedia guest review
8/10 Very good
20 October 2024
Valerie
Valerie, 1-night trip
Verified Expedia guest review
6/10 Good
20 October 2024
The beds were comfortable, rooms were clean, however the air freshener used in our room was way too strong. We could smell it in the lobby area too, but not as strong.
Barbie
Barbie, 1-night romance trip
Verified Expedia guest review
6/10 Good
18 October 2024
It was nice and afforda ble
tom
tom, 2-night trip
Verified Expedia guest review
10/10 Exceptional
13 October 2024
Nice and clean. Slightly outdated but great breakfast and friendly staff
Denise
Denise, 1-night family trip
Verified Travelocity guest review
10/10 Exceptional
12 October 2024
Gururaj
Gururaj, 1-night trip
Verified Hotels.com guest review
4/10 Fair
11 October 2024
Not great, hotels are all expensive these days so I suppose we got what we paid for but I would recommend staying somewhere else if you can afford it
Kayla
Kayla, 2-night romance trip
Verified Expedia guest review
6/10 Good
10 October 2024
The toilet was keep running and hear the elevator sounds. When I wanted to check out nobody was around at the front desk.
Harumi
Harumi, 1-night trip
Verified Expedia guest review
10/10 Exceptional
07 October 2024
its good
Jarylska Suarez De
Jarylska Suarez De, 2-night trip
Verified Expedia guest review
2/10 Poor
06 October 2024
Absolutely ruined my plans. Expedia advertises its .22 miles from landmark and 9 min walk. Its about a 15 min drive and you cant walk to landmark you have to go on the highway. Place stunk like a sewer.