The Condado Plaza Hotel

4.0 star property
Beachfront resort with pool bar, near Condado Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Condado Plaza Hotel

2 outdoor pools, pool umbrellas, sun loungers
Beach/ocean view
Exterior
Exterior
Room, 1 King Bed, Oceanfront | View from room

Reviews

7.2 out of 10

Good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pool
  • Non-smoking
  • Gym
  • Parking available
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • 24-hour fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Valet parking
  • Self parking
  • Children's pool
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Refrigerator
The price is $261
includes taxes & fees
$239 per night
Dec 3 - Dec 4

Room options

Available filters for rooms
Showing 15 of 15 rooms

Room, 1 King Bed, Accessible, Bathtub

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 277 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 3 Bedrooms, Oceanfront (Penthouse)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Hypo-allergenic bedding
3 bedrooms
  • 3562 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 290 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 277 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Jetted Tub

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 690 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed, Oceanfront

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 1072 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, View, Oceanfront

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 390 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Bay View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 290 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 390 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Bay View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Bay view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 390 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, View, Oceanfront

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 390 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Bay View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 277 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Oceanfront (Penthouse)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 1194 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
999 Ashford Avenue, San Juan, 00907

What's nearby

  • Condado Beach - 4 min walk - 0.3 km
  • Casino del Mar at La Concha Resort - 15 min walk - 1.3 km
  • Distrito T-Mobile - 17 min walk - 1.5 km
  • Pan American Pier - 19 min walk - 1.6 km
  • Puerto Rico Convention Center - 3 min drive - 2.1 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 20 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Havana Bar & Grill - ‬4 min walk
  • ‪Moon Bar at Condado Hotel Lobby - ‬2 min walk
  • ‪New Taste - ‬8 min walk
  • ‪Waikiki - ‬4 min walk

About this property

The Condado Plaza Hotel

At The Condado Plaza Hotel, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Condado Beach. 2 outdoor pools provide a splash of fun, and guests can also take advantage of a 24-hour fitness center. Cafe Caribe, one of 2 restaurants, offers ocean views and serves breakfast and dinner. Other highlights include a poolside bar, a children's pool, and a snack bar/deli. The pool and helpful staff get great marks from fellow travelers.

Languages

English, Spanish

At a glance

Hotel size

  • 332 units
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: midnight
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Parking

  • Onsite self parking (USD 25.65 per night; includes in/out privileges)
  • Onsite valet parking (USD 31.22 per night)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Waterslide
  • Playground
  • Childcare in room (surcharge)
  • Grocery/convenience store
  • Children's menu

What to do

  • On the beach
  • Kayaking
  • Snorkeling
  • Shopping
  • Pool table
  • Ecotours nearby
  • Golfing nearby
  • Cave exploring nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Ziplining nearby

Working away

  • 6 meeting rooms
  • Conference space (21347 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 1 building/tower
  • Built in 1963
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Cafe Caribe - Overlooking the ocean, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Denny's - This diner specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open 24 hours. Open daily.
Starbucks - This coffee shop serves light fare only. Open daily.
Aqua Bar - This bar is located by the pool. Guests can enjoy drinks at the bar. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 38.15 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • WiFi access (may be limited)

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 7 to 24 per person
  • Early check-in can be arranged for an extra charge of USD 60.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 75 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self parking costs USD 25.65 per night with in/out privileges
  • Valet parking costs USD 31.22 per night

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Condado
Condado Hilton
Condado Hilton Plaza
Condado Plaza
Condado Plaza Hilton
Condado Plaza Hilton Hotel
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton San Juan
Plaza Condado Hilton
Plaza Hilton Condado
Condado Plaza Hotel San Juan
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
The Condado Plaza Hilton
The Condado Plaza Hotel Resort
The Condado Plaza Hotel San Juan
The Condado Plaza Hotel Resort San Juan

Frequently asked questions

Does The Condado Plaza Hotel offer free cancellation for a full refund?
Yes, The Condado Plaza Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Condado Plaza Hotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at The Condado Plaza Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Condado Plaza Hotel?
Yes. Self parking costs USD 25.65 per night. Valet parking costs USD 31.22 per night. Electric vehicle charging is available.
What are the check-in and check-out times at The Condado Plaza Hotel?
Check-in start time: 4 PM; Check-in end time: midnight. There's a charge of USD 60.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 75 (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at The Condado Plaza Hotel?
No, this resort doesn't have a casino, but Casino del Mar at La Concha Resort (15-min walk) and Sheraton Casino (16-min walk) are both nearby.
What is there to do at The Condado Plaza Hotel and nearby?
Have fun with onsite activities like kayaking and snorkeling. Additional recreation nearby includes spelunking and ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include a waterslide and a 24-hour fitness center. The Condado Plaza Hotel also has an arcade and a garden.
Are there restaurants at or near The Condado Plaza Hotel?
Yes, there are 2 onsite restaurants, featuring American cuisine, ocean views, and poolside dining.
What's the area around The Condado Plaza Hotel like?
The Condado Plaza Hotel is on Condado Beach in Condado, a short 19-minute walk from Pan American Pier and 15 minutes' walk from Casino del Mar at La Concha Resort. The local area is walkable and popular for its beaches.

Reviews

7.2

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Very Good

Sipho, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

This is an iconic hotel on the island. But unfortunately the property needs maintenance pool area in unkept and very old with NO Maintenance. Looks like the place has not been touched since the 80’s lots of old and Moldy items. Outdoors need mayor renovation. You stay wont be great. It wont be terrible but just not good.
Raymond, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Good experience overall. Roof leak at the entrance of the bathroom.Had to throw a towel in the floor to cover the puddle.
1-night trip
Verified Hotels.com guest review

2/10 Poor

LOURDES, 4-night trip
Verified Hotels.com guest review

6/10 Good

Not for $300.
Furniture very worn. Bathroom fixtures worn. Shower caulked and recaulked countless times. Nice people but $300 a night…NO!
John, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yaschira, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 3-night trip
Verified Hotels.com guest review

2/10 Poor

VICTOR, 1-night trip
Verified Hotels.com guest review

6/10 Good

Jose, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel.. family and calm environment
Really I choose this hotel Over others because of the kid slide at the pool.
VIVIANA, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 5-night trip
Verified Expedia guest review

6/10 Good

Jordene, 2-night trip
Verified Expedia guest review

2/10 Poor

We have been staying at this property since it was a Hilton Hotel w a casino, probably 12 times or more overall. This visit was not good. The concierge yelled at me for trying to retrieve my wallet from my bag, after just leaving it w them, speaking to me like I was a child. The room itself had chips all over the modling, stains on walls, and there was a sewage smell emanating from somwhere every time we opened the balcony. The rooms have not been updated in many many years, and it is showing. They were once hip, and a bit like a Miami hotel but now are worn out. The room was fairly clean, but the sewage smell was overwhelming. In addition, I was told that the parking fee was part of the hotel resort fee, not so. There is a resort fee of about $35, plus a $33 parking fee per night, so after paying $300/nt at this hotel, its nearly another 100 dollars for parking and resort fee. Very unhappy, as we used to LOVE this hotel.
Michel, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

.
Osman, 4-night trip
Verified Expedia guest review

6/10 Good

I love the area we was, but I was put in a double queen size room, and I reserve a king size room.
Emanuel, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Just did not like that the kitchen area is in the bathroom. Other than that, It was amazing. Close to everything, clean, friendly staff and the ocean view room was AMAZING!!!!!!!
Yarixsa, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect getaway
yanileidis, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Ashley, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Very friendly and helpful staff. The hotel was worn and needs updating
Jennifer, 4-night family trip
Verified Expedia guest review

6/10 Good

Old. Kids playground and activities advertised but not open or provided. Kids pool advertised but non existent.
Vilma, 6-night trip
Verified Expedia guest review

10/10 Exceptional

I enjoyed this property very much it’s convenient to everything , the little beach is calm you can swim snorkel relax under the provided umbrellas and chairs , the pool is amazing and a water slide for the kids, the entertainment at night in the bar area is perfect for a night in the hotel …. And
Roxy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very people friendly !. Right on the strip !. Close to everything !.
Jose, 9-night family trip
Verified Expedia guest review

2/10 Poor

jessica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

William, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Whitley J, 4-night trip
Verified Expedia guest review

General property information

Travelers Say
"The beach and pool were great."
Reasons to Book
Outdoor Pool & Nice Bathroom
Check-In Time
4:00 PM
Check-Out Time
12:00 PM