hotel is well located, very close to the Mall, and in front of the Spy museum, our experience was disappointing, when we check in person at reception did a mess, and charge us despite the room was pre-paid, we said to her, and a colleague corrected her, following day I discovered I was charged, went down to reception they said they would look at it, they fix it the last day of our stay and to be fair the offered as complement the valet parking that I appreciated, but my card was with less limit during our stay (as I was charged twice) which was unfortunate, other thing I didn't like is that the third of our stay the announced restaurant for breakfast was closed and gave us some sturbuck vouchers, which was not the same, queue was huge and not well managed. Overall experience vs pricing paid was disappointing.