6/10 Good
16 January 2025
Never Cleaned our room
They never cleaned our room the entire time we were there (4 days). I inquired about it 5 times, and they never did anything. The "maid service please" sign was on our hotel door handle most of the time and they ignored it. I asked the front desk quite a few times if i could get soap, toilet paper, clean towel, etc...... I ended up waiting 90 mins to take a shower because I was waiting for the soap. They kept telling me, "a few more mins." Eventually, I just got soap from my friends who were also on vacation.
Other than that, I enjoyed it. The cleaning situation was the only thing I can complain about. I would recommend to bring your own towels, shampoo, soap, etc.... if you stay there.
Jessica
Jessica, 5-night family trip
Verified Hotels.com guest review