On the sun-kissed shores of Palm, W Dubai - The Palm offers a luxurious retreat with beachfront dining, white sand beaches and an exclusive spa. Enjoy fitness classes at the 24-hour gym or unwind with Italian cuisine at one of four restaurants. With helpful staff on hand and free in-room WiFi, you'll feel right at home.
Reviews
9,29,2 out of 10
Wonderful
Popular amenities
Bar
Connecting rooms available
Electric vehicle charging point
Pet-friendly
Main amenities
Daily housekeeping
On the beach
4 restaurants and 2 bars/lounges
2 outdoor pools and indoor pool
Breakfast available
24-hour fitness center
Sauna
Beach cabanas
Beach sun loungers
Children's pool
Beach bar
Pool bar
For families
Free cribs/infant beds
Babysitting (surcharge)
Children's pool
Connecting/adjoining rooms available
Private bathroom
Separate bathtub and shower
The current price is R4 509
R4 509
R5 624 total
includes taxes & fees
11 Mar - 12 Mar
Room options
Available filters for rooms
Showing 15 of 15 rooms
View all photos for EWOW Suite, access to Aether Bar, 3 hours of free flow of selected drinks
EWOW Suite, access to Aether Bar, 3 hours of free flow of selected drinks
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Pillowtop bed
Premium bedding
Frette Italian linens
City view
Sleeps 6
1 King Bed
View all photos for Wow Suite, Suite, 1 Bedroom, Terrace with 3 hours of free flow of select drinks
Wow Suite, Suite, 1 Bedroom, Terrace with 3 hours of free flow of select drinks
Highlights
Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Pillowtop bed
Premium bedding
City view
Sleeps 6
1 King Bed
View all photos for Room, 1 King Bed, Terrace (View)
Room, 1 King Bed, Terrace (View)
Highlights
Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
Frette Italian linens
Premium bedding
55 sq m
City view
Sleeps 3
1 King Bed
View all photos for Wonderful Room, Room, 2 Double Beds, Garden View
Wonderful Room, Room, 2 Double Beds, Garden View
Highlights
Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
Frette Italian linens
Premium bedding
50 sq m
Sleeps 3
2 Double Beds
View all photos for Fabulous Room, Room, 2 Double Beds, Balcony, Ocean View
West Crescent, Palm Jumeirah, Dubai, Dubai, 213138
What's nearby
Aquaventure - 7 min drive
Dubai Marina Mall - 14 min drive
The Walk - 16 min drive
Ibn Battuta Mall - 19 min drive
Marina Beach - 21 min drive
Getting around
Dubai Intl. Airport (DXB) - 39 min drive
Al Maktoum Intl. Airport (DWC) - 40 min drive
Sharjah (SHJ-Sharjah Intl.) - 62 min drive
Restaurants
Al Safadi - 9 min drive
Th8 Palm Dubai Beach Resort - 3 min drive
Th8 Palm beach bar - 19 min walk
W Lounge - 1 min walk
Akira Back - 1 min walk
About this property
W Dubai - The Palm
At W Dubai - The Palm, you can spend time at the beach enjoying cabanas, volleyball, and beachside drinks, plus you'll be within a 10-minute drive of Aquaventure. 2 outdoor pools provide a splash of fun, and guests can also take advantage of a 24-hour fitness center and a sauna. Dining choices include 4 restaurants and the 2 bars/lounges are great places to grab a cold drink. Other features of this luxurious hotel include an indoor pool, a poolside bar, and a children's pool. Fellow travelers say great things about the helpful staff.
Languages
Arabic, English, French, German, Russian, Spanish
At a glance
Hotel size
350 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Babysitting*
Pets
Pets allowed (dogs and cats only, 1 total, up to 18 kg per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:30 AM–11:00 AM
4 restaurants
2 bars/lounges
Beach bar
Poolside bar
24-hour room service
Traveling with children
Children's pool
Babysitting (surcharge)
What to do
On the beach
Fitness classes
Beach volleyball
Racquetball/squash
Bicycle rentals nearby
Water skiing nearby
Working away
24-hour business center
6 meeting rooms
Computer station
Conference space (13073 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Wedding services
Multilingual staff
Beach cabanas (surcharge)
Pool cabanas (surcharge)
Beach sun loungers
Pool loungers
Pool umbrellas
Facilities
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
24-hour fitness center
2 outdoor pools
An indoor pool
Arcade/game room
Sauna
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Grab bar near toilet
Roll-in shower
Lever door handles
Stair-free path to entrance
Room amenities
Be entertained
IPod docking station
55-inch LCD TV
Satellite TV channels
Home comfort
Heating (climate-controlled) and air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Turndown service
Premium bedding
Pillowtop mattress
Free crib/infant bed
Freshen up
2 bathrooms
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free newspapers
Free WiFi and wired internet
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Access via exterior corridors
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Akira Back - Overlooking the pool and garden, this restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
LIV - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
SoBe - Overlooking the ocean and pool, this rooftop bar specializes in Latin American cuisine and serves dinner only. Happy hour is offered. Open daily.
WET Deck - This poolside bar serves lunch and dinner. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: AED 500 per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: AED 20.00 per accommodation, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately AED 160 per person
Renovations and closures
The property will be renovating from November 29 2024 to April 1 2025 (completion date subject to change). The following areas are affected:
Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for AED 250.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of AED 350.00 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 8:00 PM
Children under 12 years old are not allowed in the swimming pool without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy.
Guests can rest easy knowing there's a deadbolt lock on site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
W Dubai Palm Hotel
Palm Hotel
W Dubai Palm
W Dubai - The Palm Hotel
W Dubai - The Palm Dubai
W Dubai - The Palm Hotel Dubai
Frequently asked questions
Does W Dubai - The Palm offer free cancellation for a full refund?
Yes, W Dubai - The Palm does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at W Dubai - The Palm?
Yes, there are 2 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at W Dubai - The Palm?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of AED 350.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at W Dubai - The Palm?
Yes, there's free self and valet parking. Electric vehicle charging is available.
What are the check-in and check-out times at W Dubai - The Palm?
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Check-out time is noon.
What is there to do at W Dubai - The Palm and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes fitness classes, racquetball/squash, and volleyball. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and an indoor pool. W Dubai - The Palm also has a 24-hour fitness center, a sauna, and beach cabanas, as well as an arcade and a garden.
Are there restaurants at or near W Dubai - The Palm?
Yes, there are 4 onsite restaurants, featuring Japanese cuisine, garden views, and poolside dining.
What's the area around W Dubai - The Palm like?
W Dubai - The Palm is in Palm Jumeirah, a short 1-minute walk from Palm Islands.
W Dubai - The Palm Reviews
Reviews
9,2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,4/10
Cleanliness
9,2/10
Staff & service
9,4/10
Amenities
9,4/10
Property conditions & facilities
9,0/10
Eco-friendliness
Reviews
6/10 Good
04 February 2025
Aderonke
Aderonke, 14-night trip with friends
Verified Hotels.com guest review
6/10 Good
03 February 2025
Improve your housekeeping
The house keeping needs to do better! I stayed in the hotel in October alone same thing
Chinedu
Chinedu, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
02 February 2025
Luke
Luke, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 January 2025
Luke
Luke, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 January 2025
Good for solo travellers
The staff throughout were delightful and very receptive to any needs. There was nothing that irritated me about the room, everything I needed was there.
As a solo traveller, I wouldn't have said no to more English speaking channels (one doesn't always want to be out alone at night) but what there was, was fine, good choice of news and movies in English.
I was unforntunate enough to catch a bug when I was in Dubai and so had to be room bound for a bit. The hotel noticed I had Do not Disturb on my door for a while and were kind enough to phone the room and ask if I was ok. I found that rather impressive. So thanks to housekeeping and Daiana for being thoughtful.It is a hotel I would return to. Great orange juice btw.
ANNE
ANNE, 5-night trip
Verified Hotels.com guest review
6/10 Good
08 January 2025
Outdated, not a 5 star resort
Hotel is outdated. Rooms are outdated. Rooms are also too dark even with the lights on. Curtains ripped. Stains on pillows, stains on patio couches.
Unable to accommodate with Nut allergy. Random excuses.
Limited food options. Buffet breakfast or Bar Al a cart. Bar breakfast was excellent, but wish there was a restaurant
with outside seating for breakfast.
Drinks at a pool/wet deck were also diluted and weak.
Staff was nice, welcoming, friendly. No complaints about staff.
yekaterina
yekaterina, 10-night family trip
Verified Hotels.com guest review
2/10 Poor
21 November 2024
Shalin
Shalin, 2-night trip
Verified Hotels.com guest review
4/10 Fair
09 November 2024
From the get go the room at a nearly $1K US a night had so many many things not working properly it was awful. It was a challenge to find correct lighting. Auto curtains did not work. The air conditioning did not get it cool enough and the smell of the room was awful. We should have moved the next day !!! What’s worse is we had attended a Halloween event and upon return had a major issue !!! A cab returned us to the hotel and requested 4 times the amount it had cost to get to the event. SCAM/FRAUD
The hotel only caused more problems now ever the front desk tried to help w/overall extremely poor attempt to correct or compensate. This could have easily been avoided had the security/front door been a lil brighter. He actually pushed me to pay the rate almost as if he was in on the scam !!!!
This issue is NOT RESOLVED w/the W trying to dismiss the actions even after review of camera trying to pass the blame !!!
My ancillary time for this issue is now into the hrs and they feel a small compensation of incidentals will suffice. THEY R WRONG !!
Andrew
Andrew, 3-night trip
Verified Expedia guest review
10/10 Exceptional
08 November 2024
Great experience, love the swanky vibe.
Tareq
Tareq, 3-night trip
Verified Expedia guest review
6/10 Good
30 October 2024
Expected a seamless check in since they emailed us multiple times requesting our flight information and arrival times.
Booked a marvelous suite room and confirmed a 2pm arrival.
Arrived at check in at 2:15 they told us the previous guest checked out at noon and they needed 30 minutes to finish cleaning and gave us the keys to a regular room until ours was finished. No problem, and a nice gesture. An hour later, no call, so we call down to reception who tell us they will check and call back but should be less than 30 minutes. 2 hours later, call again with same answer. We are both jetlagged and tired and have reservations to a show and dinner downtown. Finally go downstairs and talk to someone new thankfully. She comes upstairs 10 minutes later with our suite keys and we rush upstairs to shower and change frantically to get ready for our show. Complete waste of paying for a suite since the 4 hour's of the day we wanted to spend enjoying it we couldn't. Which we wouldnt of minded as much if the receptionist didnt keep lying to us. Just tell us from the beginning it wont be ready for 4 hours not itll be 30 minutes over and over. As a guy its not a big deal for me. But my wife thought we would be changing rooms quickly sowas hesitant to unpack all her bags to find her dress and makeup and shoes and accessories only to repack everything. Turns out we could of.
Besides that the suite ( and temporary room) were nice. Most of the staff were friendly. Clean and very nice pool areas
Kevin
Kevin, 3-night trip
Verified Expedia guest review
10/10 Exceptional
29 October 2024
Good staff specially Mr. Mina
Bisharah Emile
Bisharah Emile, 5-night trip
Verified Expedia guest review
10/10 Exceptional
27 October 2024
Babatunde
Babatunde, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
I stayed at the W for my birthday celebrations with my best friend. It was the perfect girls trip with a great combination of party vibes but also luxury rest. We were hugely greatful for our room with the terrace that overlooked the pool. The breakfast staff were incredibly welcoming every morning and the food was of a very high standard with lots of choice. We’ll be returning to the W again and I would recommend anyone wanting a more adult friendly palm experience
natalie
natalie, 5-night trip
Verified Expedia guest review
10/10 Exceptional
24 October 2024
Great hotel
abdullah
abdullah, 4-night trip
Verified Expedia guest review
10/10 Exceptional
22 October 2024
Great stay. the pool and beach was fun and the food was really good. We at the buffets and at the restaurants. Was kid friendly but also felt hip for young parents. Akira the Japanese restaurant was so nice to us and accommodated our two little kids while allow us parents to have a fine dining experience.
Daniel
Daniel, 5-night family trip
Verified Expedia guest review
8/10 Very good
20 October 2024
The facility is amazing. The concierge service should be improved since this is the W
Naser
Naser, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 October 2024
Nathaniel
Nathaniel, 1-night trip
Verified Hotels.com guest review
6/10 Good
16 October 2024
Lovely hotel silly prices for drinks and too many people partying all night in rooms so very bad sleep - unless you are under 30 would not recommend
Tanuja
Tanuja, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2024
The food was the best! Very good service too. Lovely staff.
Steven
Steven, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
14 October 2024
Nathaniel
Nathaniel, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2024
Ninoska Lorena
Ninoska Lorena, 7-night trip
Verified Expedia guest review
6/10 Good
29 September 2024
Awful checkin process very slow. Over an hour after arrival called to see where luggage was and they couldn’t find it. In total took 1hour 40mins to receive luggage because they had to find it. Shower also flooded bathroom, on arrival so had to call to get it fixed. However, the pool and beach was amazing. Amazing roof top views of the palm from SoBe. And very good sized room and balcony with good air conditioning. But checkin process was very stressful and I’d expect significantly better from a 5 star hotel and not for our luggage to go missing.
Olivia
Olivia, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
14 September 2024
Perfect experience overall. Staff very polite
Definetly recommend it
JUAN
JUAN, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
09 September 2024
We absolutely loved our stay at the W Palm!
Everything was beyond perfection and the staff were all the loveliest. Everyone was willing to go above and beyond at all times for everything without being asked, made the stay super special. From the cleaning staff to the reception and everyone was just extremely nice and made us feel very welcome.
The pool area was perfect for our 2 year old and also the kids club. Room was super spacious and we loved spending time at the balcony.
They did a little birthday set up for our 2 year old who loved it so much - thank you!
We will definitely be coming back in the future 🌴💖