#42, Street 208, Village II, Sangkat Boeung Reang, Khan Daun Penh, Phnom Penh
What's nearby
Royal Palace - 10 min walk
Central Market - 12 min walk
National Museum of Cambodia - 13 min walk
NagaWorld Casino - 2 min drive
Tuol Sleng Genocide Museum - 3 min drive
Getting around
Phnom Penh Intl. Airport (PNH) - 27 min drive
Phnom Penh Railway Station - 21 min walk
Airport shuttle (surcharge)
Restaurants
Executive Lounge - 2 min walk
The Deck - 2 min walk
85°C Daily Café - 5 min walk
The Mekong - 1 min walk
Killiney Kopitiam - 5 min walk
About this property
HM Grand Central Hotel
Take in the views from the rooftop terrace when you stay at HM Grand Central Hotel. The coffee shop/cafe is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. An indoor pool and a fitness center are other highlights, and rooms offer up nice touches like premium bedding and bathrobes. Fellow travelers love the helpful staff.
Languages
English, Khmer
At a glance
Hotel size
87 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Guests must transfer via airport shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Room service (late night)
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Working away
Business center
2 meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Rooftop terrace
Picnic area
Television in common areas
Fitness center
An indoor pool
Full-service spa
Sauna
Steam room
Lockers available
Banquet hall
Accessibility
Elevator
Tile flooring in room
Room amenities
Be entertained
42-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Individually decorated
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Fees & policies
Refundable deposits
A damage deposit of USD 50 will be collected before check-in
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 11 for adults and USD 6 for children
Airport shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-in between midnight and noon can be arranged for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 25 per stay
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
HM Grand Central Hotel Phnom Penh
HM Grand Central Phnom Penh
HM Grand Central
HM Grand Central Hotel Hotel
HM Grand Central Hotel Phnom Penh
HM Grand Central Hotel Hotel Phnom Penh
Frequently asked questions
Does HM Grand Central Hotel offer free cancellation for a full refund?
Yes, HM Grand Central Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at HM Grand Central Hotel?
Yes, there's an indoor pool.
Are pets allowed at HM Grand Central Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at HM Grand Central Hotel?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by HM Grand Central Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at HM Grand Central Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at HM Grand Central Hotel?
No, this hotel doesn't have a casino, but NagaWorld Casino (2-min drive) is nearby.
What is there to do at HM Grand Central Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. HM Grand Central Hotel also has a sauna and a steam room, as well as a picnic area.
Are there restaurants at or near HM Grand Central Hotel?
Yes, there's an onsite restaurant.
What's the area around HM Grand Central Hotel like?
HM Grand Central Hotel is in Phnom Penh City Centre, a short 10-minute walk from Royal Palace and 11 minutes' walk from Orussey Market.
HM Grand Central Hotel Reviews
Reviews
8,4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,0/10
Cleanliness
8,6/10
Staff & service
8,2/10
Amenities
8,4/10
Property conditions & facilities
8,2/10
Eco-friendliness
Reviews
8/10 Very good
10 October 2024
I did message hotel about arranging a pick up , no one got back to me.
Christopher
Christopher, 1-night trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
The sky bar is beautiful and offers good value on food/drinks. It’s a good place to work and is open until 11pm. It is the same atmosphere you would expect at a high end restaurant.
The laundry service offered is very convenient.
The room is very nice with a very good air conditioning system.
The gym offers dumbbells up to 10kg which are quite light, but there are cable machines which still allow you to get in a good workout.
It is also very well connected to the city with tuk tuks available to get you to the key tourist attractions quickly.
Hotel staff are extremely friendly and helpful.
Daniel
Daniel, 3-night trip
Verified Expedia guest review
8/10 Very good
18 March 2024
The hotel is in a good area, a short tuk tuk ride away from the key points in Phnom Pehn.
Erica
Erica, 2-night trip
Verified Expedia guest review
8/10 Very good
05 December 2023
In general, the facilities are reasonable and room are clean. However, hotel not flexible for even extension of 0.5 hr on check out time and staff seem to constantly change her position. This is the only hotel that I ever encountered such strict restriction
Andrew
Andrew, 2-night trip
Verified Expedia guest review
8/10 Very good
12 October 2023
Tony
Tony, 2-night trip
Verified Hotels.com guest review
6/10 Good
20 September 2023
Kevin P.
Kevin P., 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 August 2023
Great value for money. Room was spacious and clean. Staff were excellent. Area was safe and quiet. Nice pool area and gym was spacious but needed some maintenance and a/C. Many steps up to hotel front door could be an issue for some people. It's walkable to the markets and royal palace but only a cheap tuktuk ride otherwise. I highly recommend this hotel. I would have no hesitation to return here.
Patrick
Patrick, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 August 2023
Great value for money hotel in convenient location. Walkable to the royal palace and the shopping markets. Nice spacious room with all the amenities in great order. Nice pool area. Great friendly helpful staff. I would have no hesitation in returning to this hotel.
Patrick
Patrick, 2-night trip
Verified Expedia guest review
6/10 Good
17 August 2023
Everything was fine. There was nothing particularly special or extraordinary about the property. I was a little upset that after a stay of 13 or 14 nights in this hotel they refused to allow my wife to check out 30 minutes late the morning following my departure. Their breakfast buffet was average and I thought it was a little overpriced. Nice restaurants in the area charge less and have a much better selection.
Kevin
Kevin, 13-night family trip
Verified Expedia guest review
10/10 Exceptional
24 June 2023
Great hotel, with nice pool.
Roms clean and comfy.
Close to most places.
A
A, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 June 2023
Mengkheang
Mengkheang, 1-night trip
Verified Expedia guest review
8/10 Very good
12 June 2023
Good hotel, good staff. Not far from riverside. Have stayed there twice.
Adrian
Adrian, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 June 2023
Tonu
Tonu, 4-night trip
Verified Hotels.com guest review
4/10 Fair
29 May 2023
The Wi-Fi didn’t work during the entire stay. Bathroom flooded because shower drain didn’t work very well. They sure said that breakfast buffet started at 6:30 and when I got there at 6:30 there was virtually no food and what was there was cold. the van they arranged for me to go to see siem reap was jampacked with very disappointing seats, and barely any air conditioning at all. I canceled the return trip and took the M bus.
john
Verified Travelocity guest review
2/10 Poor
28 May 2023
No safe, no WiFi, ID must be held in reception
I stay in hotel more than 6 months of the year. I’ve been to thousands of hotels. I rarely leave reviews but felt compelled due to the poor experience I had
Firstly, upon check in the hotel had faulty WiFi, no connection at all, and it would be that way for my entire 5 day stay - crucial issue for most people but luckily I had a mobile hotspot connection
The second issue is I brought a guest one of the days - the hotel make your guests deposit their ID/passport - a scan and signature from me the room holder, is not enough, they’ll force you to leave physical ID in reception until you leave - this is a ridiculous policy holding guests ID for ransom
The third issue is the safety deposit box is faulty, it has limescale within the battery unit. Which means sometimes it randomly powers off and you cannot get your belongings.
Despite leaving a cash deposit on check in, you cannot bill breakfast to your room. You have to bring physical cash every morning to have breakfast. One of the days the safe was faulty and my money and wallet was locked inside the safe. I went to breakfast and explained the issue to them and they refused to let me bill breakfast to my room or pay by Apple Pay
This hotel has bad service - all of the staff are rude, I know it’s a cheap hotel but kindness and good service costs nothing
If you need WiFi, or a safe in your room, or you don’t want to surrender your guests ID as collateral (despite then having card and prepaid deposit) then avoid
Lewis
Lewis, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 May 2023
We love it a lot cuz they are good people!!
Thon
Thon, 17-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 April 2023
Walkable to most places. Excellent staff, keen to help. Transport always available
peter
peter, 21-night trip
Verified Expedia guest review
10/10 Exceptional
20 April 2023
Brian
Brian, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 April 2023
Excellent staff. Great breakfast. Many useful amenities
Brian
Brian, 2-night trip
Verified Expedia guest review
8/10 Very good
01 April 2023
Nearly great.
Overall we were pleased with our stay, nice rooftop pool, modern rooms, and huge bed! The gym has plenty of equipment, and the location is good. Only downside for us was that our room wasn’t cleaned properly and used tissues were left from previous occupants, we requested for these to be removed (which they were eventually), but the service was a little poor with no apology and no acknowledgment of this being a hygiene issue. Would have liked our request to have been taken more seriously, especially off the back of the Covid-19 pandemic.
Ollie
Ollie, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 March 2023
Good city hotel.
Good city hotel. Short tuk tuk ride from royal palace end river. Ideal for a short stay.
Roger
Roger, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
09 March 2023
Very comfortable stay. The staff is excellent, the pool is nice and the area is very walkable.
Douglas
Douglas, 12-night romance trip
Verified Expedia guest review
4/10 Fair
20 February 2023
Service way below standard
This was the fourth time staying here as each of the previous stays were good. However this will be the last time we stay there due to unsatisfactory service.
In particular, the nightshift male front desk cover. He was particularly rude to my partner. He asked her for ID which was unwarranted, knowing full well I did not understand what he was questioning about. He was clearly not asking other guests the same.
On a second occasion he was reluctant to say the least, to help with a problem with our keycard to the room. He claimed it was expired even though he had just watched me use it to gain lift access.
In addition many, but not all, of the staff seemed uninterested in helping out with simple requests. This was disappointing as on previous visits that was not the case.
julian
julian, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 February 2023
I loved it
Savong
Savong, 4-night trip
Verified Expedia guest review
8/10 Very good
09 February 2023
Very nice pool area with sun and shade. However mainly for sunbathers. Why not add a few umbrellas for those guests that cannot lie in the sun.
Area around the hotel lacks restaurants