When you stay at Grand Hyatt San Francisco , you'll be in a great location, within just a 10-minute walk of Union Square and San Francisco Museum of Modern Art. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. This eco-certified hotel is also just a 5-minute drive from Moscone Convention Center and Oracle Park. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Powell St & Sutter St Stop is 2 minutes and Powell St & Post St Stop is 3 minutes.
Languages
Chinese (Mandarin), English, Spanish
At a glance
Hotel size
668 rooms
Arranged over 36 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Express check-in/out available
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered onsite valet parking (USD 90.06 per night; includes in/out privileges)
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Destination fee: USD 41.20 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 36 for adults and USD 18 for children
Microwaves are available for USD 25 per day
Children & extra beds
Rollaway beds are available for USD 30.0 per night
Pets
Service animals exempt from fees
Pet deposit: USD 100 per stay
Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Parking
Covered valet parking costs USD 90.06 per night with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Also known as
Grand Hyatt San Francisco Union Square
Hyatt Hotel San Francisco Grand Square Union
Grand Hyatt San Francisco Union Square Hotel
Frequently asked questions
Does Grand Hyatt San Francisco offer free cancellation for a full refund?
Yes, Grand Hyatt San Francisco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grand Hyatt San Francisco ?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 100 per accommodation, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grand Hyatt San Francisco ?
Yes. Valet parking costs USD 90.06 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Grand Hyatt San Francisco ?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Grand Hyatt San Francisco ?
No, this hotel doesn't have a casino, but San Pablo Lytton Casino (21-min drive) is nearby.
What is there to do at Grand Hyatt San Francisco and nearby?
Have fun with nearby activities like hiking and windsurfing. Grand Hyatt San Francisco also has a 24-hour fitness center.
Are there restaurants at or near Grand Hyatt San Francisco ?
Yes, there's an onsite restaurant, OneUp Restaurant.
What's the area around Grand Hyatt San Francisco like?
Grand Hyatt San Francisco is in Union Square, a short 2-minute walk from Powell St & Sutter St Stop and 12 minutes' walk from Moscone Convention Center. Travelers say the area is walkable and good for shopping.
Grand Hyatt San Francisco Reviews
Reviews
8,8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,2/10
Cleanliness
9,0/10
Staff & service
8,4/10
Amenities
9,0/10
Property conditions & facilities
8,6/10
Eco-friendliness
Reviews
8/10 Very good
18 November 2024
Joey
Joey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
01 November 2024
Lesley
Lesley, 1-night trip
Verified Hotels.com guest review
6/10 Good
23 October 2024
Strike
Strike ruined my stay
rose mary
rose mary, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
Myat
Myat, 2-night trip
Verified Hotels.com guest review
2/10 Poor
15 October 2024
koushyar
koushyar, 3-night trip
Verified Hotels.com guest review
2/10 Poor
13 October 2024
Our stay was not great. Protest outside from hotel staff every night and morning we were there loud banging that could be heard from the 18th floor. There was also a smell maybe from the carpet. Staff was very friendly
Luis
Luis, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Julian
Julian, 3-night trip
Verified Hotels.com guest review
6/10 Good
04 October 2024
Just ok
Great location overall, but was not aware of the protest. Should at least been notify, no communication whatsoever. It took forever for the water to warm up in the shower.
Verified traveller
4-night family trip
Verified Hotels.com guest review
6/10 Good
02 October 2024
Bianca
Bianca, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2024
Brian
Brian, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 September 2024
Sidney
Sidney, 1-night trip
Verified Hotels.com guest review
6/10 Good
24 September 2024
Juan
Juan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2024
Hovanes
Hovanes, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
17 September 2024
Michael
Michael, 5-night trip
Verified Hotels.com guest review
8/10 Very good
16 September 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 September 2024
Great Hotel Stay!
Great room, very clean! And the beds are extremely comfortable! Very nice employees throughout my stay!
Jeanette
Jeanette, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
10 September 2024
Osman
Osman, 3-night trip
Verified Hotels.com guest review
4/10 Fair
07 September 2024
Not as expected
Room was congested.
TV volume was limited to 24. Some channels are fine, but some channels can’t hear at all. Bought on demand movie and could not hear audio, did not see closed caption option, TV display quality is poor. When i informed front desk about TV volume issue, they didn’t care.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
06 September 2024
Great location, easy to move everywhere!
Aiskel
Aiskel, 2-night trip
Verified Hotels.com guest review
6/10 Good
01 September 2024
Carmela
Carmela, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
01 September 2024
Good
Ming Jau
Ming Jau, 1-night trip with friends
Verified Expedia guest review
6/10 Good
31 August 2024
Biren
Biren, 5-night trip
Verified Expedia guest review
4/10 Fair
30 August 2024
Front desk check in staff poor customer service.
Checking in was like a debate about the room rate and I was told we do not disclose our rate.
Low value —- breakfast was $50 dollars
Tight tiny room with two full beds .. I was told we do not offer queen beds for double rooms
The hotel has seen better days ….more like a holiday inn but priced like a 4 or more star
Not recommended