6/10 Good
24 January 2025
Mixed feelings.
Clean, well-appointed hotel. close to the train station. Front desk staff were lovely and helpful. The sauna area is great, although it would be nice if it was open for longer; only open from 4:30 - 10:00 p.m. The bed wasn't very comfortable and the staff was hit or miss. The evening meal I had was great and the service was fantastic. The woman who was working at breakfast was rude and when I came back to try and get some milk for a tea I made because the machine in the lobby was out of order, I was told breakfast was closed and that "people attending a conference were paying to use the coffee/tea machine in the lobby" I had no problem paying for some milk for my tea but she sent me away without helping me and was very rude. They would benefit from some training in customer service.
Rebecca
Rebecca, 1-night business trip
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