Austin Park Hotel

Photo gallery for Austin Park Hotel

Standard Double Room, 1 Queen Bed | Primary image
Quadruple Room | In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
Room | In-room safe, desk, soundproofing, iron/ironing board

Overview of Austin Park Hotel

Austin Park Hotel

3.0 star property
3-star hotel with restaurant, near Austin Heights Water & Adventure Park

8,2/10 Very good

54 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Restaurant
Map
71, Jalan Austin Heights 8/2, Taman Mount Austin, Johor Bahru, Johor, 81100
Main amenities
  • Daily housekeeping
  • Restaurant
  • Conference center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services
  • Wedding services
For families
  • Children stay free
  • Refrigerator
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator

Room options

About this area

What's nearby

  • AEON Tebrau City - 4 min drive
  • KSL City Mall - 16 min drive
  • Johor Bahru City Square - 19 min drive
  • Paradigm Mall Johor Bahru - 23 min drive
  • Sutera Mall - 24 min drive
  • Singapore Zoo - 35 min drive
  • Sembawang Park - 43 min drive

Getting around

  • Senai International Airport (JHB) - 25 min drive
  • Singapore Changi Airport (SIN) - 42 min drive
  • Seletar Airport (XSP) - 45 min drive
  • JB Sentral - 19 min drive

About this property

Austin Park Hotel

3-star hotel in a shopping district
Consider a stay at Austin Park Hotel and take advantage of dry cleaning/laundry services, a business center, and a restaurant. Free in-room WiFi and a snack bar/deli are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • An elevator, a banquet hall, and a 24-hour front desk
  • Wedding services, luggage storage, and a ballroom
  • Guest reviews give good marks for the helpful staff and walkable location
Room features
All guestrooms at Austin Park Hotel include thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes. Guests reviews speak well of the spacious rooms at the property.
Extra conveniences in all rooms include:
  • Rainfall showers, bidets, and free toiletries
  • Smart TVs with digital channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 108 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Snack bar/deli

Traveling with children

  • Children stay free

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • Smart television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Park Cafe - Onsite family restaurant.

Fees & policies

Refundable deposits

  • Deposit: MYR 100.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Children & extra beds

  • Rollaway beds are available for MYR 84.8 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

Austin Park Johor Bahru
Austin Park Hotel Hotel
Austin Park Hotel Johor Bahru
Austin Park Hotel Hotel Johor Bahru

Frequently asked questions

Does Austin Park Hotel offer free cancellation for a full refund?
Yes, Austin Park Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Austin Park Hotel?
As of 06 October 2022, prices found for a 1-night stay for 2 adults at Austin Park Hotel on 02 November 2022 start from R903, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Austin Park Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Austin Park Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Austin Park Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Austin Park Hotel?
You can check in from 3:00 PM - 11:00 PM. Check-out time is noon.
What is there to do at Austin Park Hotel and nearby?
Recommended spots to visit include Austin Heights Water & Adventure Park (2-min walk) and AEON Tebrau City (1.9 mi), along with KSL City Mall (7.4 mi) and Komtar JBCC (8.8 mi).
Are there restaurants at or near Austin Park Hotel?
Yes, there's an onsite restaurant, Park Cafe. Nearby restaurants include Atlas (4-min walk), Meng Meng Roasted Duck (9-min walk), and Auntie Lim (9-min walk).
What's the area around Austin Park Hotel like?
Austin Park Hotel is a short 2-minute walk from Austin Heights Water & Adventure Park and 5 minutes' walk from Sunway College Johor Bahru. Travelers say the area is walkable and good for shopping.

Overall score and ratings

8,2

Very good

8,5/10

Cleanliness

8,4/10

Staff & service

8,5/10

Amenities

8,2/10

Property conditions & facilities

7,0/10

Eco-friendliness

4/10 Fair

No hot shower
Hot water ran out halfway through my shower. For this, it is a terrible no-no
Ian, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Bad experience
The air conditioning is too loud, end up change another room, end up another room also as loud. Hot water capacity is too little , only enough for 1 person, the 2nd person bath half way ran out of hot water. The floor was sticky walking on bare foot. Bad experience.
Martin, 1-night trip
Verified Hotels.com guest review

6/10 Good

Room type
Booked a queen bed for the stay,but they gave me a 2 single bed room.Called to check with the counter and they insisted that I booked standard twin!Dont want argue to spoil my holiday mood.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room was spacious and clean!
Gerald, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Uvaraj, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Mochammad, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Anas, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Recommend for budget fuss free stayers
It was good stay for this budget.Plenty of food shops just outside hotel and opens till late.Nothing to complain.
SUN KWAI, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

CHAN, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Comfort Stay
Everything was good especially hotel location. It's so convenient, all kind of restaurants nearby. Will stay again.
Siew Hoon, 1-night business trip
Verified Hotels.com guest review