2/10 Poor
23 May 2024
Misleading and deceiptful advertising
Parking is 100m and uphill !! All steps!
Owner nearly an hour late to meet at property. Opposite to what is says about meeting on arrival ! and about being open 11am to 9pm. Wifi for access code did not work. You have to have an APP to get room code. So ridiculous and complicated!! just to open a door!! You are expected to be on the internet all the time for their updates ! It is no good expecting mail to be read whilst you are en route? and especially after having arrived. Too obsessed with technology!!
Room like a shoebox. Toilet in bed room. No privacy . Owner discovered to enter room when we are not in!! Check the cancellation policy as is misleading. No integrity. Room was clean but It is like sleeping in a garage. Concrete floor! No idea where pool is in the advertising ! Bare minimum services to get maximum money. How they get"exceptional" reviews is quite bizarre ? and makes you wonder if genuine.
Colin
Colin, 1-night trip
Verified Hotels.com guest review