A stroll from the Empire State Building and Madison Square Garden, Hotel Hayden offers a tranquil oasis in the heart of Manhattan. With a 24-hour gym, dry cleaning services, and luggage storage on hand, guests can focus on exploring all that NYC has to offer.
Reviews
7.27.2 out of 10
Good
Popular amenities
Parking available
Pet-friendly
Non-smoking
Laundry facilities
Gym
Free WiFi
Main amenities (12)
Daily housekeeping
24-hour fitness center
Self parking
24-hour business center
Business center
Terrace
24-hour front desk
Air conditioning
Front-desk safe
Self-serve laundry
Meeting room
Concierge services
Feel at home (6)
Children stay free
Private bathroom
Premium TV channels
Terrace
Daily housekeeping
Laundry facilities
The current price is R2 315
R2 315
R3 481 total
includes taxes & fees
20 Jul - 21 Jul
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Superior Room, 1 King Bed, Accessible
Superior Room, 1 King Bed, Accessible
7,67,6 out of 10
Good
5 reviews
(5 reviews)
Highlights
Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton linens
Premium bedding
Hair dryer
Designer toiletries
Private bathroom
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed (Chelsea)
Suite, 1 King Bed (Chelsea)
Highlights
Air conditioning
Mini-fridge
Flat-screen TV
Sofa bed - double
Egyptian cotton linens
Premium bedding
Hair dryer
Designer toiletries
Sleeps 4
1 King Bed
View all photos for Superior Double Double
Superior Double Double
7,67,6 out of 10
Good
16 reviews
(16 reviews)
Highlights
Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton linens
Premium bedding
Hair dryer
Designer toiletries
Private bathroom
Sleeps 4
2 Double Beds
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
7,67,6 out of 10
Good
95 reviews
(95 reviews)
Highlights
Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton linens
Premium bedding
Hair dryer
Designer toiletries
Private bathroom
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed, Accessible (Chelsea)
Suite, 1 King Bed, Accessible (Chelsea)
Highlights
Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton linens
Premium bedding
Hair dryer
Designer toiletries
Private bathroom
Sleeps 4
1 King Bed
View all photos for Superior Room, 2 Double Beds, Accessible
John F. Kennedy Intl. Airport (JFK) - 52 min drive
New York W 32nd St. Station - 6 min walk
New York 23rd St. Station - 6 min walk
Penn Station - 9 min walk
28 St. Station (7th Av.) - 2 min walk
28 St. Station (Broadway) - 4 min walk
34 St. - Penn Station (Fashion Av.) - 7 min walk
Restaurants
Starbucks - 2 min walk
Skirt Steak - 3 min walk
Ajisen Ramen - 3 min walk
The Fleur Room - 2 min walk
Playa Bowls - 3 min walk
About this property
Hotel Hayden
Hotel Hayden offers a great location, putting you within just a 10-minute walk of Madison Square Garden and 5th Avenue. Other highlights include a 24-hour fitness center, a fitness center, and a terrace. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: 28 St. Station (7th Av.) is 2 minutes and 28 St. Station (Broadway) is 4 minutes.
Languages
English, French, Spanish
At a glance
DONE
Hotel size
122 rooms
Arranged over 20 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age – 21
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, up to 11 kg per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (USD 50 per night)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Free newspapers in lobby
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Built in 2008
Safe-deposit box at front desk
Terrace
24-hour fitness center
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
43-inch flat-screen TV
Premium cable channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
Freshen up
Private bathroom
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 42.46 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Business center/computer access
Fitness center access
In-room coffee
Phone calls (may be limited)
Pets
Service animals exempt from fees
Pet deposit: USD 75.00 per day
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Parking
Self parking costs USD 50 per night
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Also known as
Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York
Frequently asked questions
Does Hotel Hayden offer free cancellation for a full refund?
Yes, Hotel Hayden does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Hayden?
Yes, cats and dogs are welcome, with a maximum weight of 25 lbs per pet. There's a charge of USD 75.00 per accommodation, per stay, and there's also a deposit of USD 75.00 per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Hayden?
Yes. Self parking costs USD 50 per night.
What are the check-in and check-out times at Hotel Hayden?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is noon.
Is there an onsite casino at Hotel Hayden?
No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.
What is there to do at Hotel Hayden and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around Hotel Hayden like?
Hotel Hayden is in Manhattan, a short 2-minute walk from 28 St. Station (7th Av.) and 6 minutes' walk from Madison Square Garden. The local area is considered walkable as well as being good for public transport.
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Hotel Hayden Reviews
Reviews
7,2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7,8/10
Cleanliness
7,8/10
Staff & service
6,6/10
Amenities
7,0/10
Property conditions & facilities
7,0/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Breakfast
Shower
Bed
Air conditioning
Restaurant
Water
Coffee
Reviews
8/10 Very good
05 March 2025
Very good place to stay
Waleska
Waleska, 1-night trip
8/10 Very good
26 March 2025
Great basic hotel close to everything
Megan
Megan, 1-night trip
6/10 Good
09 July 2025
6/10
Decent staff was unmotivated amenities were scarce but they were friendly few item damaged in building but no real complaints
Fatima
Fatima, 7-night trip
10/10 Exceptional
15 March 2025
Great place to stay if traveling around Madison square
Alvin
Alvin, 2-night trip
10/10 Exceptional
28 February 2025
Great service and quality stay !!! Will be booking here again.
Blair
Blair, 1-night trip
8/10 Very good
27 May 2025
Nice hotel with a facility fee.
A nice, clean hotel well located in NYC. Want to note they charge a facility fee at the end of the booking despite booking through an up front booking site. I always tip the room cleaners because I don’t trust these fees include bonuses for them.
Josephine
Josephine, 3-night trip
10/10 Exceptional
30 January 2025
Very clean friendly staff, great location
Arthur
Arthur, 3-night trip
10/10 Exceptional
25 March 2025
The staff were super accommodating and helpful. The location was convenient along with the parking garage.
Crystal
Crystal, 1-night trip
10/10 Exceptional
08 February 2025
Quick easy check in great location close to everything
LYNNETTE
LYNNETTE, 1-night trip
8/10 Very good
09 April 2025
I wish your bed was a bit more comfortable. The service and the hotel employees are fantastic. Very friendly and professional.
Iffat
Iffat, 2-night trip
10/10 Exceptional
01 February 2025
This hotel is very centric, also, the rooms are a decent size and very clean, simple and accommodating.
Renzo
Renzo, 1-night trip
10/10 Exceptional
14 February 2025
The staff is outstanding and they are always,always woekung to keep the place clean! Cleanest hotel ever!!!
Miguel
Miguel, 3-night trip
10/10 Exceptional
16 April 2025
Comfortable and great view
The room was clean, comfortable and welcoming. I was wary of some of the reviews. It’s not a new hotel but very clean which is a necessity for me. Front desk staff was super nice. Was able to leave bags after checking out waiting on flight later in the day. Will definitely stay again. Great view!
Verified traveller
1-night trip
2/10 Poor
10 July 2025
No room reserved
Traveled from Canada and was really looking forward to staying at this hotel. I arrived with my 3 children and was told upon arrival that there was no booking. When I clearly had a travel itinerary from yourselves. I am not sure who to put the blame on hotels.com or the hotel itself. If I had known no reservation had wasn't made, I would have just made alternate arrangements. I must admit when I see a advertisement from you now it makes me sick to my stomach
Will I tell a friend / Yes
Will I continue to tell friends / Yes if the subject arises
Verified traveller
5-night trip
10/10 Exceptional
27 January 2025
The bed was super comfortable
Daryl
Daryl, 1-night trip
6/10 Good
08 April 2025
Not a place to go again
Charalampos
Charalampos, 2-night trip
4/10 Fair
23 June 2025
Stay across the street. Don't waste your money!
The hotel beds are unstable. When you sit on one side, the mattress pops up on the other end. The beds are lumpy, and uncomfortable. When we complained, the mgr complained about our complaint! The air conditioner makes constant, loud clanking noises. The toilet leaks. The trim along the walls is missing and pieces broken! They charge a $47 daily facility fee for an inferior facility!
Christine
Christine, 4-night trip
2/10 Poor
11 June 2025
Very dissatisfied
Cancelled my reservation because they overbooked and won’t refund me first nights deposit
Estephanie
Estephanie, 3-night trip
10/10 Exceptional
15 February 2025
Lovely and accommodating staff. Good value and cleanliness is a priority. Thank you Hotel Hayden!
Daryl
Daryl, 1-night trip
10/10 Exceptional
12 October 2024
Perfect stay, staff were helpful and the room was lovely.
Jessica
Jessica, 2-night trip
6/10 Good
27 May 2025
Good hotel. Bad customer service, communication
The Hotel was good, but the bad part was hearing someone trying to get in my room at 11pm on a Saturday night. Apparently they were the building engineers trying to fix a lock issue. ON MY OCCUPIED ROOM! Unbelievable.
Derek
Derek, 3-night trip
10/10 Exceptional
18 February 2025
Fun location. Clean room. Good content al breakfast.
Michael
Michael, 1-night trip
10/10 Exceptional
12 February 2025
Very close to daughter’s school. Clean and affordable
DOROTHY
DOROTHY, 1-night trip
10/10 Exceptional
07 February 2025
An unusually helpful and friendly staff outweigh the emerging neighborhood