At Explorer Hotel Zillertal, start your day with a hearty breakfast buffet and take in the breathtaking views from the terrace. Relax at the onsite spa, unwind with a drink at the bar, or get active with hiking/biking trails nearby. With free in-room WiFi, a gym and steam room to recharge.
Enjoy your visit to Kaltenbach with a stay at Explorer Hotel Zillertal. You can relax at the sauna, work out at the fitness center, or unwind with a drink at the bar/lounge. Other highlights include a steam room, a snack bar/deli, and a terrace.
Languages
English, German
At a glance
Hotel size
75 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 5:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:30 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 6:30 AM - 11 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (EUR 9 per night)
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:30 AM
Bar/lounge
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Ski passes
Mountain biking
May offer priority ski access
Bicycle tour information
Bicycle rentals nearby
Mountain climbing nearby
Ski lessons nearby
Snowboarding nearby
Working away
Meeting room
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Multilingual staff
Bike cleaning
Bike storage
Ski storage
Facilities
1 building/tower
Built in 2017
ATM/banking
Safe-deposit box at front desk
Terrace
Fitness center
Bicycle parking
Full-service spa
Sauna
Steam room
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
Water dispenser
Banquet hall
Accessibility
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible lounge
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Heating
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Recycling
Water-efficient toilets only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.60 per person, per night
Optional extras
Early check-in can be arranged for an extra charge of EUR 30.00 (subject to availability)
Late check-out can be arranged for an extra charge of EUR 30.00 (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per night
Parking
Covered self parking costs EUR 9 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the spa without adult supervision
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Explorer Hotel
Explorer Zillertal
Explorer
Explorer Hotel Zillertal Hotel
Explorer Hotel Zillertal Kaltenbach
Explorer Hotel Zillertal Hotel Kaltenbach
Frequently asked questions
Are pets allowed at Explorer Hotel Zillertal?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Explorer Hotel Zillertal?
Yes. Self parking costs EUR 9 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Explorer Hotel Zillertal?
Check-in start time: 5:00 PM; Check-in end time: anytime. There's a charge of EUR 30.00 for early check-in (subject to availability). Check-out time is 10:30 AM. Late check-out is available for a charge of EUR 30.00 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Explorer Hotel Zillertal and nearby?
Have fun with onsite activities like mountain biking and hiking. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room.
What's the area around Explorer Hotel Zillertal like?
Explorer Hotel Zillertal is a short 3-minute walk from Kaltenbach-Stumm Station and 7 minutes' walk from Hochzillertal Cable Car.
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Explorer Hotel Zillertal Reviews
Reviews
8,8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,2/10
Cleanliness
9,2/10
Staff & service
9,0/10
Amenities
9,2/10
Property conditions & facilities
9,2/10
Eco-friendliness
Reviews
10/10 Exceptional
03 November 2024
Great hotel
Daniel
Daniel, 3-night trip
10/10 Exceptional
04 August 2024
Nice cozy
Its inside a small shopping xcomplex with 2 resturants and a small kind of organic supermarket very friendly staff great breackfast room is spacious and simple greate view all over.
Oren
Oren, 1-night trip
10/10 Exceptional
11 July 2022
Perfect hotel!
Really great hotel! Perfect for our family with a dog and baby. The free breakfast was wonderful. The staff was constantly cleaning up and replenishing the food, it was very pleasant. The location was great for hiking in the summer. The restaurant next door was perfect, we ate there both nights because it was so convenient. Highly recommend this hotel! Will definitely stay again!
Andrew
Andrew, 2-night trip
10/10 Exceptional
26 October 2022
The personnel was very helpful
Annalisa
Annalisa, 1-night trip
10/10 Exceptional
30 September 2022
Excellent hotel, great value, great rooms.
Not the prettiest building from the outside, but once inside all is great. Lovely big rooms with extremely comfortable beds, sizeable bathroom and great views. We looked out over the road and railway, across the stream and up to the hills. Totally soundproof room - no traffic or train noise to be heard.
Lovely staff, always helpful and polite.
The breakfast is excellent - especially the egg station.
Highly recommend, and great pricing too!
P M
P M, 9-night trip
6/10 Good
02 February 2025
Remco
Remco, 3-night trip
10/10 Exceptional
03 December 2024
Verified traveller
1-night trip
8/10 Very good
02 December 2024
Pal
Pal, 1-night trip
8/10 Very good
10 November 2024
Igor
Igor, 13-night trip
8/10 Very good
09 September 2024
Oskar
Oskar, 3-night trip
8/10 Very good
09 June 2024
Guenter
Guenter, 2-night trip
8/10 Very good
30 April 2024
Vanes
Vanes, 1-night trip
6/10 Good
19 February 2024
Großartiger Spa-Bereich. Eigentlich machen sie vieles richtig. Leider wird dieser Eindruck durch 2 elementare Fails mehr als getrübt:
- die Sauberkeit im Zimmer ließ sehr zu wünschen übrig (Staub und Dreck, Spinnennetze, Schmutzrand, Spinne im Bad)
- die Holzwand im Zimmer splittert. ÄUßERST GEFÄHRLICH FÜR KLEINE KINDER!!!
Jochen Christian
Jochen Christian, 4-night trip
8/10 Very good
08 February 2024
Arne
Arne, 4-night trip
8/10 Very good
30 September 2023
Fred
Fred, 1-night trip
8/10 Very good
05 September 2023
jaap
jaap, 4-night trip
10/10 Exceptional
06 August 2023
Schönes Hotel
Uwe
Uwe, 1-night trip
10/10 Exceptional
27 July 2023
Dejligt ophold i Kaltenbach
DEt var en meget positiv oplevelse. Receptionen, hvor det hele jo starter, var meget venlig, med humor og god til at give de nødvendige info.
Morgenmaden var fremragende, især muligheden for selv at lave kogt æg, spejlæg osv. ret genialt. MEN, der var kun sojamælk, og for pokker, det ligger jo lige i Bondeland. hvordan kan man så undlade at have rigtig komælk med på menuen. Ja, det var håret i suppen, og er ikke af betydning, når alt vurderes. Dejligt ophold, og må være fedt om vinteren.
Torben
Torben, 1-night trip
8/10 Very good
14 July 2023
Im Großen und ganzen ein schöner erholsamer Urlaub.
Raimund
Raimund, 3-night trip
10/10 Exceptional
08 July 2023
Ole
Ole, 1-night trip
2/10 Poor
29 April 2023
Michael
Michael, 1-night trip
10/10 Exceptional
25 November 2022
Dragan
Dragan, 1-night trip
10/10 Exceptional
11 November 2022
Freundlicher Empfang
Sehr schöne angenehme Zimmer
Sehr gutes Frühstück Buffet
Ertan
Ertan, 2-night trip
6/10 Good
10 November 2022
Der Empfang war nicht schön. Ich möchte nicht geduzt werden und als erstes gefragt werden: "na endlich, wo warst du solange?" Zumal ich telefonisch UND per Mail bekannt gegeben habe daß ich erst am Abend einchecken werde.