Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Suzhou, Jiangsu, China
1 room, 2 adults

Crowne Plaza Kunshan

3-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Dry cleaning/laundry service
  • Elevator
No 699 Zizhu Road, Yushan Town, Kunshan, Suzhou, Jiangsu, 215300, China

Central Suzhou hotel with indoor pool, connected to a shopping center
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Vibe
Awesome vibe
Location
Great location
Service
Fantastic service
Wellness Area
Wellness & sports facilities could be improved

Crowne Plaza Kunshan

from ZAR 1,306
  • Club Room (Crowne Plaza)
  • Deluxe Room (Crowne Plaza)
  • Superior Room (Crowne Plaza)
  • Superior Suite (Crowne Plaza)

What’s around Crowne Plaza Kunshan

Landmarks

  • In Kunshan
  • Tinglin Park - 41 min walk
  • Xi Lu Garden - 7.5 mi / 12 km
  • Zhang Pu Residence - 9.8 mi / 15.8 km
  • Qiandeng Yan Monastery - 13.1 mi / 21.1 km
  • Qiandeng Central Park - 13.6 mi / 21.9 km
  • Huacheng Tiandi General Mall - 14.2 mi / 22.9 km
  • Luzhi Town - 15.8 mi / 25.5 km

Getting around

  • Hongqiao Intl. Airport (SHA) - 62 min drive

At a glance

Key facts

Hotel size

  • This hotel has 312 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 16

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking (limited)

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Health club
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Down comforter
  • Turndown service
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 43-inch TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Crowne Plaza Kunshan’s small print

Also known as

  • Crowne Plaza Kunshan Hotel
  • Crowne Plaza Kunshan Hotel
  • Crowne Plaza Kunshan Suzhou
  • Crowne Plaza Kunshan Hotel Suzhou

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

Optional extras

Rollaway beds are available for CNY 280.0 per night

Buffet breakfast is offered for an extra charge of CNY 138 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Kunshan

  • Does Crowne Plaza Kunshan offer free cancellation for a full refund?
    Yes, Crowne Plaza Kunshan does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Crowne Plaza Kunshan?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Crowne Plaza Kunshan?
    Yes, there's an indoor pool.
  • Are pets allowed at Crowne Plaza Kunshan?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Crowne Plaza Kunshan?
    You can check in from 3 PM to noon. Check-out time is noon.
  • Are there restaurants at or near Crowne Plaza Kunshan?
    Yes, there are 2 onsite restaurants.

Recent reviews

Fabulous 8,6 From 32 reviews

Exceptional 10,0
行政房服务很不错
行政房很不错,行政楼层有自助餐,happy hour有免费酒水和点心
WEIXI, cn1 night business trip
Exceptional 10,0
Great place and good mall attached!
The hotel is very nice with a great breakfast option if you need to fill up before your day. The hotel is also attached to a high end mall with several food options on the bottom floor and top floor (and a Dairy Queen!) We did have trouble getting 4 towels for our family of four. We asked for 2 extra towels, which were promptly delivered. However, next time the cleaning service came through they only left 2 towels again. Besides this very small detail, everything else was very good!
hk3 night family trip
Exceptional 10,0
Great Property
Very nice property, brand new hotel, super friendly staff, always smiling. Def. stay here again.
Peter, thFamily trip
Poor 2,0
Terrible hotel staff service and friendly
The hotel staff service is terrible with no professional and courtesy friendly attitude. We had lost our swimming suite in the room and they did not show any responsibility for it. Every time when you call for room services, they don't know your room number at all. When have issue with one of their staff, the front desk manager said we should complain to that staff's direct report manager not to him. What kind of service is this? How would I know who is that staff's direct manager to report to. This is very ridiculous. I would never stay in this hotel again and not recommend it at all.
us3 night business trip

Crowne Plaza Kunshan

Is the description of this property not correct? Tell us