University Street, Sukhbaatar Square, Ulaanbaatar, 210646
What's nearby
National University of Mongolia - 3 min walk - 0.3 km
Sükhbaatar Square - 3 min walk - 0.3 km
National Museum of Mongolia - 7 min walk - 0.6 km
Ministry of Health - 11 min walk - 1.0 km
National Academic Theatre of Opera and Ballet of Mongolia - 13 min walk - 1.1 km
Getting around
Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 62 min drive
Ulaanbaatar Station - 16 min drive
Airport shuttle (surcharge)
Restaurants
Modern Nomads - 2 restaurant - 6 min walk
Caffe Bene Galleria - 1 min walk
Nagomi - 5 min walk
Little Sheep Mongolian Hot Pot - 6 min walk
The Bull - 3 min walk
About this property
Puma Imperial Hotel
When visiting Ulaanbaatar, Puma Imperial Hotel is a great choice to consider. For a bite to eat, guests can check out Puma, one of 2 restaurants, which serves Mongolian cuisine and is open for breakfast, lunch, and dinner.
Languages
English, Mongolian
At a glance
Hotel size
27 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle from 9:00 AM to 9:00 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7 AM–10 AM on weekdays and 8 AM–11 AM on weekends
2 restaurants
Coffee shop
Room service (limited hours)
Working away
24-hour business center
2 meeting rooms
Conference space (1938 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Facilities
ATM/banking
Safe-deposit box at front desk
Banquet hall
Accessibility
Braille/raised signage
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning and heating
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Puma - This restaurant specializes in Mongolian cuisine and serves breakfast, lunch, and dinner.
Delhi Darbar - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. Open daily.
Puma Cafe - This café serves light fare only.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 11 for adults and USD 11 for children
Airport shuttle service is offered for an extra charge of USD 19 per person (one-way)
Children & extra beds
Rollaway beds are available for USD 30 per stay
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
PUMA IMPERIAL HOTEL Ulaanbaatar
PUMA IMPERIAL Ulaanbaatar
PUMA IMPERIAL
PUMA IMPERIAL HOTEL Hotel
PUMA IMPERIAL HOTEL Ulaanbaatar
PUMA IMPERIAL HOTEL Hotel Ulaanbaatar
Frequently asked questions
Does Puma Imperial Hotel offer free cancellation for a full refund?
Yes, Puma Imperial Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Puma Imperial Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Puma Imperial Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Puma Imperial Hotel?
Yes, an airport shuttle is available from 9:00 AM to 9:00 PM at scheduled times. The charge is USD 19 per person one-way.
What are the check-in and check-out times at Puma Imperial Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
Are there restaurants at or near Puma Imperial Hotel?
Yes, there are 2 onsite restaurants, featuring Mongolian cuisine.
What's the area around Puma Imperial Hotel like?
Puma Imperial Hotel is in Downtown Ulaanbaatar, a short 3-minute walk from National University of Mongolia and 3 minutes' walk from Sükhbaatar Square.
Puma Imperial Hotel Reviews
Reviews
7,4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,0/10
Cleanliness
7,6/10
Staff & service
7,2/10
Amenities
7,4/10
Property conditions & facilities
7,4/10
Eco-friendliness
Reviews
10/10 Exceptional
22 September 2024
Helpful, great facilities, great breakfast. Good location
Yestin
Yestin, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
20 September 2024
Nice hotel within walking distance of a lot of shopping, dining, and cultural attractions. Very helpful staff.
Verified traveller
2-night trip
Verified Hotels.com guest review
4/10 Fair
10 July 2024
We request non smoking room.
But they assigned a bad smell smoking room to us.
And said no room to change.
Wen-Jung
Wen-Jung, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
04 April 2024
Chris
Chris, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2023
Tserenpuntsag
Tserenpuntsag, 1-night trip
Verified Expedia guest review
2/10 Poor
26 June 2023
The hotel does not have good communication with Orbitz. I had booked and a confirmation from Orbitz. However when I showed up, the hotel was full. They did find a neighboring hotel. My advice is call the hotel after booking to insure you have a room.
Randall
Randall, 1-night trip
Verified Orbitz guest review
8/10 Very good
05 November 2019
Room heating and cleanliness.
Not enough drinking water.
Birendra
Birendra, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
14 September 2019
Verified traveller
1-night trip
Verified Travelocity guest review
8/10 Very good
31 August 2019
Nice location, rooms food staff and overall positive experience. Some aspects can be improved of course, such is food variety but having in mind the pricing I believe it is a very good overall balance
Gorancho
Gorancho, 5-night business trip
Verified Hotels.com guest review
4/10 Fair
17 August 2019
They put us up in a different hotel that wasn’t the greatest
Anna
Anna, 1-night romance trip
Verified Expedia guest review
8/10 Very good
05 August 2019
Although there were a few technical difficulties with my room when I checked in, the staff moved me to a new room and did their best to make me feel comfortable. I appreciate the hospitality of the management and the staff. Also, breakfast and location are great!
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
09 July 2019
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
07 July 2019
The staff here were excellent - very helpful with us having three very short stays - arriving late and departing early. Storing bags, arranging laundry, making us breakfast sandwiches at 4am. Great service.
Chris
Chris, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
02 July 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
10 June 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
07 April 2019
Excellent location, attentive staff, not a “cookie-cutter” sort of property. Appear to be in the process of making room upgrades.
Verified traveller
6-night trip
Verified Orbitz guest review
8/10 Very good
21 December 2018
Good to stay
It was good to stay right by Government Palace
Verified traveller
1-night business trip
Verified Hotels.com guest review
6/10 Good
20 August 2018
Well located, walking distance to State Department Store, across the street from Sukhbaatar Square. Our reservation was different from what I had booked online and was told that there could be a price adjustment, but in the end they corrected the mistake.
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
06 August 2018
Prime location. Next to the main square. Close to museums and other major attractions in the city.
Also walking distance to a bus stop that takes you directly to the airport.
Verified traveller
3-night business trip
Verified Hotels.com guest review
8/10 Very good
31 July 2018
Justin
Justin, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 October 2024
Un buen hotel en el centro de Ulán Bator
Perfectamente ubicado en el centro de Ulaanbaatar, personal amable y eficiente, instalaciones adecuadas, cafetería agradable a precios razonables.
El desayuno un poco flojo, pero es una muy buena opción en la capital de Mongolia.