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Hotel Palace Puebla

3.0 star property
Hotel with restaurant, near Zócalo de Puebla

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Photo gallery for Hotel Palace Puebla

Hallway
Front of property
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Interior entrance
Located near Puebla Cathedral, Hotel Palace Puebla offers an artistic retreat. Discover the art gallery, indulge in shopping on site, or enjoy a drink at the bar. With free in-room WiFi and concierge services to help you plan your day.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Free parking
  • Non-smoking
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Main amenities (10)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Front-desk safe
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Free self parking
  • Hair dryer
The current price is R425
R506 total
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Double Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

Highlights

Flat-screen TV
Fan
Private bathroom
Hair dryer
Satellite channels
Daily housekeeping
Mobile key entry
Desk
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

Highlights

Flat-screen TV
Fan
Private bathroom
Hair dryer
Satellite channels
Daily housekeeping
Mobile key entry
Desk
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About the area

Map
2 ORIENTE NUMERO 13, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.2 km
  • Puebla Cathedral - 7 min walk - 0.6 km
  • Puebla Convention Center - 8 min walk - 0.8 km
  • Fort Loreto - 7 min drive - 3.7 km
  • Centro Expositor - 7 min drive - 5.2 km

Getting around

  • Puebla Intl. Airport (PBC) - 43 min drive
  • Puebla–Cholula Tourist Train Terminal - 22 min walk

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Hotel Royalty Centro - ‬2 min walk
  • ‪Antigua Taqueria la Oriental - ‬2 min walk
  • ‪El Globo - ‬2 min walk
  • ‪Antigua Taquería la Oriental - ‬2 min walk

About this property

Hotel Palace Puebla

Hotel Palace Puebla offers a great location, putting you within just a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This Colonial hotel is also within a short drive of Cuauhtemoc Stadium and Angelopolis Commercial Center.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 60 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 6:00 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1970
  • Safe-deposit box at front desk
  • Art gallery on site
  • Shopping mall on site
  • Colonial architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Stairway handrail height (inches): 26
  • Front entrance ramp
  • Accessible bathtub
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Fan
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Mobile key entry
MONETIZATION_ON

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately MXN 100 to 250 for adults, and MXN 100 to 250 for children

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Hotel Palace Puebla
Palace Puebla
Hotel Palace
Hotel Palace Puebla Hotel
Hotel Palace Puebla Puebla
Hotel Palace Puebla Hotel Puebla

Frequently asked questions

Does Hotel Palace Puebla offer free cancellation for a full refund?

Yes, Hotel Palace Puebla does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Palace Puebla?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Palace Puebla?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hotel Palace Puebla?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Palace Puebla and nearby?

Recommended spots to visit include Zócalo de Puebla (2-min walk) and Puebla Cathedral (7-min walk), along with Puebla Convention Center (8-min walk) and Fort Loreto (1.3 mi).

Are there restaurants at or near Hotel Palace Puebla?

Yes, there's an onsite restaurant.

What's the area around Hotel Palace Puebla like?

Hotel Palace Puebla is in Puebla Historic Center, a short 2-minute walk from Zócalo de Puebla and 7 minutes' walk from Puebla Cathedral.

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Hotel Palace Puebla Reviews

Reviews

8,0

Very good

8,4/10

Cleanliness

8,4/10

Staff & service

8,0/10

Amenities

8,0/10

Property conditions & facilities

8,2/10

Eco-friendliness

Reviews

10/10 Exceptional

Good place to stay.
Jose Luis, 6-night trip

10/10 Exceptional

Pedro, 1-night trip

6/10 Good

Pamela, 1-night trip

2/10 Poor

Karla, 3-night trip

10/10 Exceptional

Erik, 1-night trip

10/10 Exceptional

Ulises Gustavo, 1-night trip

10/10 Exceptional

Juan, 1-night trip

6/10 Good

Customer service was wonderful!
Jade, 1-night trip

10/10 Exceptional

Carlosalberto, 2-night trip

10/10 Exceptional

Muy céntrica y amables
Maria Isabel, 4-night trip

6/10 Good

Un hotel muy cómodo y con buena ubicación, el personal muy amable, habitación limpia y cama cómoda
Bruno, 1-night trip

4/10 Fair

Parece vecindad !! Es muy fea !! La cama las almohadas y en el baño había cabellos tanto así como en la cama muy feo
Erendi, 1-night trip

6/10 Good

Armando, 2-night trip

10/10 Exceptional

Excelente ubicación Muy tranquilo el ambiente
Ericka, 1-night trip

10/10 Exceptional

cinthya azeneth, 1-night trip

10/10 Exceptional

MARIA DEL CARMEN, 1-night trip

6/10 Good

María Magdalena, 2-night trip

8/10 Very good

GRACIAS
GRICELDA, 1-night trip

10/10 Exceptional

Excelente
Diego Alonso, 1-night trip

10/10 Exceptional

Todo excelente
Erick, 1-night trip

2/10 Poor

Había chinches en la cama y termine picoteado y con una ronchas en todo mi cuerpo.
CESAR, 2-night trip

10/10 Exceptional

Excelente servicio, el personal muy atento y amable ¡¡¡FELICIDADES !!!!
A Margarita, 2-night trip

10/10 Exceptional

Falta de empatía y criterio en el servicio
Solo un detalle que con servicio de restaurante, solicitamos un poco de hielo (dos cubos de hielo) para un medicamento, y fue negado, que se tenía que comprar una bolsa de hielo. Falta un poco de empatía y aplicar criterio.
hanako, 3-night trip

8/10 Very good

Muy buena ubicación. Hotel limpio y funcional.
Isaac, 1-night trip

6/10 Good

Estuvo bien la estancia, solo a la hora de check list, fue un poco tardado
Oscar, 1-night trip