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The Franklin London - Starhotels Collezione

5.0 star property
Luxury hotel with spa, near Brompton Oratory

Choose dates to view prices

Located close to Victoria and Albert Museum, The Franklin London - Starhotels Collezione offers a tranquil retreat. Treat yourself to fine Italian cuisine at The Franklin Restaurant, enjoy garden views, or relax in the 24-hour gym. Guests appreciate the helpful staff and first-rate property condition.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting
  • Business center
  • 24-hour front desk

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is R6 413
R7 695 total
includes taxes & fees
04 Jan - 05 January 2026

Why we love this property

Garden city splendour
Wander through this luxury hotel's peaceful garden, where natural beauty meets city centre energy. The garden-view restaurant completes the scene.
Savoury Italian cuisine
A restaurant dishes up Italian cuisine with garden views. Guests can also visit the cafe, enjoy the bar, or start their day with a full breakfast.
Luxury sleep indulgence
Italian Frette sheets and pillowtop mattresses create a dreamy sanctuary. Rainfall showers and 24-hour room service elevate the lavish experience.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Double Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Double Room

9,8 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 20 sq m
  • Sleeps 2

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room

8,4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 24 sq m
  • Sleeps 2

View all photos for Junior Suite

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Suite Executive

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite Executive

8,0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 33 sq m
  • 1 bedroom
  • City view
  • Sleeps 3

View all photos for Single Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Single Room

10,0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillow-top bed
  • 15 sq m
  • Sleeps 1

View all photos for Garden Suite

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Garden Suite

10,0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 36 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Presidential Suite

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 62 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Triple Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Triple Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3

Similar properties

Frette Italian sheets, premium bedding, minibar, in-room safe
The Pelham London - Starhotels Collezione
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Connecting rooms available
9.0 out of 10, Wonderful, 931 reviews
The price is R3 866
R4 639 total
includes taxes & fees
06 Jan - 07 January 2026
The Pelham London - Starhotels Collezione
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About the area

Map
24 Egerton Gardens, London, England, SW3 2DB

What's nearby

  • Victoria and Albert Museum - 3 min walk - 0.3 km
  • Imperial College London - 5 min walk - 0.4 km
  • Natural History Museum - 9 min walk - 0.8 km
  • Hyde Park - 9 min walk - 0.8 km
  • Royal Albert Hall - 14 min walk - 1.2 km

Getting around

  • Heathrow Airport (LHR) - 34 min drive
  • Luton Airport (LTN) - 44 min drive
  • Farnborough (FAB) - 47 min drive
  • London City Airport (LCY) - 49 min drive
  • Gatwick Airport (LGW) - 76 min drive
  • London Victoria Station - 26 min walk
  • London (ZEP-Victoria Train Station) - 27 min walk
  • West Brompton Station - 29 min walk
  • South Kensington Underground Station - 7 min walk
  • Knightsbridge Underground Station - 11 min walk
  • Gloucester Road Underground Station - 13 min walk

Restaurants

  • ‪Voyage Lounge - ‬4 min walk
  • ‪Café Muse - ‬3 min walk
  • ‪The Bunch of Grapes - ‬3 min walk
  • ‪Zefi - ‬5 min walk
  • ‪MY & SANNE - ‬2 min walk

About this property

The Franklin London - Starhotels Collezione

The Franklin London - Starhotels Collezione puts you in a great location, within just a 10-minute walk of Imperial College London and Natural History Museum. Guests can visit the spa to indulge in massages, facials, or body treatments, and Italian cuisine is served at The Franklin Restuarant, which is open for lunch and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers love the helpful staff and overall property condition. Public transportation is just a short walk: South Kensington Underground Station is 7 minutes and Knightsbridge Underground Station is 11 minutes.

At a glance

DONE

Hotel size

    • 35 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 14 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • 24-hours off-site parking within 1312 ft (GBP 52 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Library
  • 24-hour fitness center
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Hardwood flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Dining

The Franklin Restuarant - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 25 for adults and GBP 12.50 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for GBP 50 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 40 per pet, per night

Parking

  • Parking is available nearby and costs GBP 52 per day (1312 ft away; open 24 hours)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

Also known as

Franklin Hotel London
Franklin London
Franklin Hotel Starhotels Collezione London
Franklin Hotel Starhotels Collezione
Franklin Starhotels Collezione London
Franklin Starhotels Collezione
Franklin Starhotels Collezion
The Franklin Hotel Starhotels Collezione
The Franklin London - Starhotels Collezione Hotel
The Franklin London - Starhotels Collezione London
The Franklin London - Starhotels Collezione Hotel London

Frequently asked questions

Does The Franklin London - Starhotels Collezione offer free cancellation for a full refund?

Yes, The Franklin London - Starhotels Collezione does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Franklin London - Starhotels Collezione?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 31 lbs per pet. There's a charge of GBP 40 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

What are the check-in and check-out times at The Franklin London - Starhotels Collezione?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at The Franklin London - Starhotels Collezione and nearby?

The Franklin London - Starhotels Collezione has a spa and a 24-hour fitness center.

Are there restaurants at or near The Franklin London - Starhotels Collezione?

Yes, The Franklin Restuarant offers Italian cuisine and garden views.

What's the area around The Franklin London - Starhotels Collezione like?

The Franklin London - Starhotels Collezione is in London City Centre, a short 7-minute walk from South Kensington Underground Station and 10 minutes' walk from Hyde Park.

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Reviews

The Franklin London - Starhotels Collezione Reviews

9,2

Wonderful

9,6

Cleanliness

9,4

Location

9,6

Staff & service

9,0

Eco-friendliness

9,2

Property conditions & facilities

Popular mentions

Service staff
Location
Room
Restaurant
Breakfast
Food
Bar
Upgrade
Lobby
Shopping

Reviews

10/10 Exceptional

Staffs are friendly, room is very comfortable and the breakfast is delicious
Yi Chen, 2-night trip

10/10 Exceptional

Wonderful place to stay!
Kerry, 2-night trip

10/10 Exceptional

Lovely and welcoming staff, beautiful property
Sonja, 1-night trip

10/10 Exceptional

The staff was very helpful and treated us like a royalty.
Jeff, 2-night trip

10/10 Exceptional

Amazing place
Elena, 2-night trip

10/10 Exceptional

Wonderful luxury hotel Gorgeous private garden Moody interiors Super quiet
Georgina, 2-night trip

10/10 Exceptional

Fabulous hotel

Beautiful boutique hotel on a quiet street just steps from the V&A and natural history museums. Very close to the S. Kensington tube station. High end shopping abounds. Very comfortable rooms and excellent customer service. Would definitely stay again.
Debra, 6-night trip

10/10 Exceptional

Classic Hotel in ideal Location. Rear garden are is an absolute delight.
Vincent, 2-night trip

10/10 Exceptional

A wonderful hotel in a great location with exceptional staff and incredibly comfortable beds.
Hannah, 1-night trip

10/10 Exceptional

Beautiful street and very well appointed hotel
James, 2-night trip

10/10 Exceptional

The hotel was beautiful and the staff was helpful and kind
Rebecca, 6-night trip

10/10 Exceptional

The hotel is exceptional. We felt very well cared for by the bar, restaurant, and front desk staff. Location is ideal.
Jennifer, 3-night trip

10/10 Exceptional

A fantastic boutique hotel. Kind and attentive staff. Comfortable room and bed. Randomly chosen from Expedia. Lucky for us! One morning there was no hot water. Likely happens as this is a small hotel. This did not affect our very positive experience. Breakfast was just excellent. Not cheap. But worth it.
Janice Lorraine, 6-night trip

8/10 Very good

Reception staff more than welcoming and friendly. They went above and beyond. Great location.
Jennifer, 4-night trip

10/10 Exceptional

Fantastic hotel and service
Steven, 2-night trip

10/10 Exceptional

Hôtel was nice and staff were also very helpful thank you
tom, 1-night trip

8/10 Very good

Loved our 6 night stay! The staff are amazing & the hotel well appointed & in a lovey area. We would definitely return here for our next London visit!
Maria, 5-night trip

10/10 Exceptional

nice property
cornelis, 2-night trip

10/10 Exceptional

The hotel is so convenient to great shopping and the park. It is modern and there is a real sense of luxury.
Richard, 1-night trip

10/10 Exceptional

great hotel!
Narief, 1-night trip

8/10 Very good

Lovely stay

It was fabulous as celebrating my birthday and staff were great and extremely helpful. I would definitely recommend it but be aware there is service on absolutely everything even your stay which is optional but put on your bill. I am very disappointed on being charged for an extra coffee at breakfast when we took the package. We have travelled the world and stayed in many London Hotels and coffee at breakfast is always unlimited. A little petty and unnecessary in my opinion. I would like to say Justina was exceptional.
SYLVIA, 1-night trip

10/10 Exceptional

Location,location and location
ismail, 7-night trip

10/10 Exceptional

Fabulous Experience

The Franklin is an excellent hotel. The location is convenient, the service was exceptional and the decor was modern and stylish. We would not hesitate to stay there again.
Christine, 2-night trip

10/10 Exceptional

Had a great time
Eric, 1-night trip

4/10 Fair

Over priced and photos on the site did not give a true impression of what we booked. Bar and mini bar in room extortionate. Restaurant over priced and £30 for breakfast which thought would have been included seeing as I paid nearly £900 for 2 nights this was not included. Additional service charges added for drinking in the in house bar and normal maid service was also an additional service charge was added without asking, which we questioned so these charges were removed. Bedroom was sooo small not even room to put away 2 pieces of luggage. Couldn’t get changed without knocking into something.
Andrew, 2-night trip