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Krystal Monterrey

3.5 star property
Hotel with restaurant, near Macroplaza

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Photo gallery for Krystal Monterrey

Lobby sitting area
Creator video
1 bedroom, in-room safe, desk, iron/ironing board
Breakfast, lunch, dinner served; international cuisine
Executive lounge
In the heart of Monterrey, Krystal Monterrey offers a haven of modern comfort with international cuisine at Café Flores. Unwind with dry cleaning services and babysitting while you connect to in-room WiFi or work out at the gym.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Laundry facilities
  • Gym
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
The current price is R1 467
R1 745 total
includes taxes & fees
30 Jul - 31 Jul

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room, 2 Double Beds

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Double Room, 2 Double Beds

8,8 out of 10
Excellent
(82 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Cable channels
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds, Mountain View

1 bedroom, in-room safe, desk, iron/ironing board

Superior Double Room, 2 Double Beds, Mountain View

10,0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
Free bottled water
Eco-friendly cleaning supplies
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

1 bedroom, in-room safe, desk, iron/ironing board

Junior Suite

8,0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Cable channels
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Double Room, 1 King Bed

8,4 out of 10
Very good
(85 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Sofa bed - single
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe

1 bedroom, in-room safe, desk, iron/ironing board

Room Deluxe

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Deluxe

1 bedroom, in-room safe, desk, iron/ironing board

Double Room Deluxe

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

1 bedroom, in-room safe, desk, iron/ironing board

Suite Junior

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Superior with Mountain View

1 bedroom, in-room safe, desk, iron/ironing board

Double Room Superior with Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Calle Corregidora 519, Centro, Monterrey, NL, 64000

What's nearby

  • Macroplaza - 5 min walk - 0.5 km
  • Auditorium Pabellón M - 5 min walk - 0.5 km
  • Basilica de Guadalupe - 14 min walk - 1.2 km
  • Fundidora Park - 2 min drive - 1.6 km
  • Arena Monterrey - 4 min drive - 3.1 km

Getting around

  • General Mariano Escobedo Intl. Airport (MTY) - 28 min drive
  • General I. Zaragoza Station - 4 min walk
  • Padre Mier Station - 7 min walk
  • Fundadores Station - 16 min walk

Restaurants

  • ‪Carl's Jr. - ‬2 min walk
  • ‪Panem At Hotel Kavia - ‬2 min walk
  • ‪Picas Buffet - ‬2 min walk
  • ‪Barandales - ‬2 min walk
  • ‪Las Alitas Centro - ‬3 min walk

About this property

Krystal Monterrey

When you stay at Krystal Monterrey, you'll be within a 10-minute drive of Fundidora Park and Macroplaza. Guests can visit the fitness center for a workout or grab a bite to eat at Café Flores, which serves international cuisine and is open for breakfast, lunch, and dinner. Also, Monterrey Institute of Technology and Cintermex are within a short drive. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: General I. Zaragoza Station is 4 minutes and Padre Mier Station is 7 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 207 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (MXN 180 per stay)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Café Flores - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 350 for adults and MXN 175 for children

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Valet parking costs MXN 180 per stay

Policies

This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

Does Krystal Monterrey offer free cancellation for a full refund?

Yes, Krystal Monterrey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Krystal Monterrey?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Krystal Monterrey?

Yes. Valet parking costs MXN 180 per stay.

What are the check-in and check-out times at Krystal Monterrey?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Krystal Monterrey?

No, this hotel doesn't have a casino, but Casino Monterrey (3-min walk) and Casino Jubilee (8-min drive) are both nearby.

What is there to do at Krystal Monterrey and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Krystal Monterrey?

Yes, Café Flores offers international cuisine.

What's the area around Krystal Monterrey like?

Krystal Monterrey is in Monterrey Centro, a short 4-minute walk from General I. Zaragoza Station and 5 minutes' walk from Macroplaza. The local area is considered walkable as well as being good for shopping.

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Krystal Monterrey Reviews

Reviews

8,4

Very good

8,6/10

Cleanliness

8,6/10

Staff & service

8,2/10

Amenities

8,2/10

Property conditions & facilities

8,6/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Elevator
Water
Restaurant
View
Shower
Lobby
Bed

What guests liked

  • The property offers great dining options with a nice lunch buffet and fair a la carte menu, and is located near many shops and restaurants. (9 reviews)
  • The breakfast buffet was delicious and worth trying. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great place y MTY

Great location and employees and hotel all nice
Jose, 4-night trip

10/10 Exceptional

Grate place to stay
Raul, 1-night trip

10/10 Exceptional

Great place to stay
Gamaliel, 1-night trip

10/10 Exceptional

Best hotel good price
pedro, 1-night trip

8/10 Very good

The location is very convenient if you are going to move in downtown.
Raul, 2-night trip

8/10 Very good

Perfect location
Minerva, 5-night trip

10/10 Exceptional

Very nice environment and welcoming staff, very respectful and nice. Very convenient location.
Marvin Delgado, 5-night trip

2/10 Poor

I would bot stay again
Manuel, 1-night trip

10/10 Exceptional

Excelente
Roberto Alfonso, 3-night trip

10/10 Exceptional

Ok
Ezequiel, 1-night trip

10/10 Exceptional

Excelente
olga, 1-night trip

6/10 Good

it is a convenient hotel in city center. Staff helps us with what we need. It needs some upgrades but in general terms it is ok.
Ricardo, 1-night trip

6/10 Good

I called a day before to ask about early check in since my flight arrived at 8 am. They said yes just need to pay a fee . I showed up they refused my room said they where sold out. But hotel was empty. Rep gave me a whole attitude I explained I had called she said nothing I can do even offer to get a different room or pay difference but she did not want to.
Marco, 1-night trip

10/10 Exceptional

Low staff
Mirtha, 5-night trip

10/10 Exceptional

.
Adriana Amezcua, 3-night trip

4/10 Fair

Beautiful lobby. Rooms need work. Toilet did not work, sink leaked water. Not enough towels, no Kleenex or coffee in room.
ROGER, 3-night trip

6/10 Good

We love Krystal in Monterrey but we did not enjoy.

We arrived at hotels safe I stayed there about 6 months ago. it was extremely busy and we decided to take a shower, this was terrible without hot water, we called reception to report it lady told us she was sending someone to check, which he never arrived, after out third call they said keep the water open for an hour and hot water will ok, which we did. at 6:00 am we would hear a lot of noise like they were working on it but it was a horrible noise this was a vacation that we took and I love Krystal staff, this year we realized there were no cabs, which made it worse. we left disappointed we had a bad view they were making a new building and we had a bad scenery. I never expected for that to happen. Thank you kindly!
Maria, 5-night trip

8/10 Very good

Na
Alejandro, 4-night trip

4/10 Fair

The only thing I like about this hotel is the area. Besides the hotel was not that clean beds are super hard. A lot of the furniture was damaged. That matches are super hard restaurant was dusty and much more. Also, I asked front desk for a blanket, and never received that.
margie, 2-night trip

2/10 Poor

Worst customer service ever. I have been traveling to Monterrey and staying at this same property for 6 yrs or over and these last 2 visits have been absolutely horrible.
Oralia, 1-night trip

10/10 Exceptional

.
Valee, 1-night trip

8/10 Very good

Bad and good experience
Yazmin, 3-night trip

8/10 Very good

Room is nice and spacious but AC is old. While it was hot outside, room didnt cool off until 3-4am. That is annoying when other newer hotels do not have this problem. Gym equipment is also broken, old. Location is great
4-night trip

10/10 Exceptional

Ok
Judith, 1-night trip

2/10 Poor

Where to begin…. Let me count the ways! 1. Horrible bed 2. Hard AF pillow 3. Room was at 90+ degrees when we entered 4. No hair dryer 5. Phones didn’t work 6. Charge extra for 2nd guest 7. Front desk was useless 8. Bar tender
Rodolfo, 2-night trip