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All properties in Durban, KwaZulu-Natal (province), South Africa
1 room, 2 adults

Hilton Durban

5-starQuality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
12-14 Walnut Road, Durban, KwaZulu-Natal, 4001, South Africa

Luxury hotel with outdoor pool, connected to the convention center, near Durban International Convention Centre
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • It was good though it felt like a 4 star experience. Mar 3, 2020
  • Overall stay Excellent! Jan 24, 2020

Hilton Durban

from ZAR 1,665
  • Room, 1 King Bed
  • Executive Suite, 1 King Bed (Lounge Access)
  • Executive Room, 1 King Bed, Business Lounge Access
  • Executive Room, 2 Twin Beds, Business Lounge Access
  • Deluxe Room, 1 King Bed (with Sofa)
  • Room, 2 Twin Beds
  • Presidential Suite, 1 King Bed, Terrace
  • Suite, 1 King Bed, Terrace (Ambassador)
  • Twin Room, Accessible
  • Deluxe Room, 2 Double Beds
  • Executive Room, 2 Double Beds
  • Executive Room, Multiple Beds
  • Family Room, 2 Bedrooms

What’s around Hilton Durban

Landmarks

  • In Durban Central Business District
  • Durban Beach - 30 min walk
  • UShaka Marine World - 34 min walk
  • Durban International Convention Centre - 6 min walk
  • Golden Mile - 17 min walk
  • Moses Mabhida Stadium - 41 min walk
  • Sahara Stadium Kingsmead - 8 min walk
  • Durban Country Club - 38 min walk

Getting around

  • King Shaka Intl. Airport (DUR) - 23 min drive
  • Airport shuttle (surcharge)
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 326 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking* on site (limited)

Offsite

  • Free beach shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Free beach shuttle
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Spa services on site
  • Golfing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Pool umbrellas
Working away
  • Business center
  • Number of meeting rooms - 13
  • Conference space
  • Conference space size (feet) - 3431.52
  • Conference space size (meters) - 319
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1997
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Grab bar - near toilet
  • Visual fire alarm
Languages Spoken
  • Afrikaans
  • English
  • German
  • Hindi
  • Zulu

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

BIG EASY WINEBAR & GRILL - This restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

CORAL LOUNGE - This lobby lounge specializes in local and international cuisine and serves light fare only. Open daily.

Vasco's Restaurant - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner. A children's menu is available. Open daily.

Hilton Durban’s small print

Also known as

  • Durban Hilton
  • Hilton Durban
  • Hilton Hotel Durban
  • Hilton Durban Hotel Durban
  • Hilton International Durban
  • Hilton Durban Hotel
  • Hilton Durban Hotel
  • Hilton Durban Durban
  • Hilton Durban Hotel Durban

Policies

All guests must please provide the credit card used to make their booking, upon arrival.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs ZAR 95.00 per day

Buffet breakfast is offered for an extra charge of ZAR 215 for adults and ZAR 95.5 for children (approximately)

Airport shuttle service is offered for an extra charge of ZAR 690 per vehicle (one-way, Maximum occupancy 3)

WiFi is available in guestrooms for ZAR 170 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for ZAR 170 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hilton Durban

  • Does Hilton Durban offer free cancellation for a full refund?
    Yes, Hilton Durban does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Hilton Durban currently open?
    This property is closed from March 27 2020 to September 8 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Hilton Durban?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hilton Durban?
    Yes. Self parking costs ZAR 95.00 per day. Parking spots may be limited.
  • Is there a pool at Hilton Durban?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hilton Durban?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hilton Durban?
    You can check in from 3:00 PM to anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Hilton Durban?
    Yes, there are 2 onsite restaurants.
  • Is airport shuttle service offered by Hilton Durban?
    Yes, an airport shuttle is available. The charge is ZAR 690 per vehicle one-way.
  • What is there to do near Hilton Durban?
    Recommended spots to visit include Durban International Convention Centre (6-min walk) and Sahara Stadium Kingsmead (8-min walk), along with Golden Mile (0.9 mi) and Durban Beach (1.5 mi).

Recent reviews

Fabulous 8,6 From 201 reviews

Good 6,0
Not family friendly.
We had to wait for for over 30min because our rooms were not available. We booked in as a family and the rooms were so far apart being a total risk for the kids. But the hotel itself is good. Just not children friendly.
David, za2 night family trip
Fair 4,0
Dissatisfied
The stay was good in the building. Very bad hotel staff attitude
Thando, za5 night family trip
Exceptional 10,0
Lovely stay
It was amazing
Yolanda, za6 night family trip
Very good 8,0
it was very enjoyable
Sifiso Maxwell, za3 night family trip
Good 6,0
Great hotel, service needs work
The hotel was lovely and room 1217 was very comfortable. There were however service and training issues:- 1. We arrived late with a tired 8 year old and reception had no record of my checking in via booking.com. The process was frustrating and I had to tell the clerk to please hurry as we had a tired child 2. At the elevator. We waited, with the sleeping child. The first elevator we let others take. We were then the only people waiting. The elevator took a while. When the elevator arrived another group arrived as well and our bellhop then helped them in and blocked us from entering. I objected and said "Are you serious? We were waiting already." He seemed intimidated by the other people but eventually told them to get out of the elevator as we were there first. 3. I ordered 3 beers from room service. When room service brought these to me they were sealed and there was no bottle opener in the room. The room service person was not prepared, had no bottle opener. She agreed to get an opener. Which she brought to me 15 minutes later. Then took away and said I would have to call to open the other bottles. This after 11pm. More is exoected from a 5 star hotel than a great piece of architecture and decor. Staff should be better trained and should want to help rather than react as if customers are an imposition I must hiwever commend the chef making the omelletes (01 Dec breakfast) for his personality and eagerness to help. Please convey my thank you to him.
Kumaran, za1 night family trip
Exceptional 10,0
The best
Me and my daughter booked the day before and asked for a early check-in and they delivered their service is wonderful above all over everything was exceptional.
Agneta, za3 night family trip
Very good 8,0
Hilton Durban
It’s a 5 start and deservedly so! The only downside was that our room was on the second floor and the was an event at the Durban ICC, so sound blasting through the speakers was a bit too much if you just wanted to relax. But overall it’s a great comfortable hotel.
Nhlamulo, za2 night romance trip
Very good 8,0
Content
A.ma.zing stay.... Everything was on spot. If only the website should state that PARKING IS CHARGED & not await for surprises.
Buhle, za2 night romance trip
Good 6,0
Business hotel by ICC
Booked my whole team into the hotel for a project we executed at ICC over a week. Thoughts consistent across 7 people. Lifts are slow and horrific, really bad software or something, but slow and anywhere near peak times adds 15min to your exit time. Breakfast good, but often run out (they bring more, but more waiting). And our last night had a street music something outside that could be heard across all our rooms until early hours. Simply not good enough for a business hotel. However, great bed, great wifi, great shower and fantastic staff. These are good things done well. Hotel revamped since I last stayed there, so felt fresh still and after a week was good.
Simon, za7 night business trip
Very good 8,0
Warm, friendly hospitality at its best
The staff are very friendly and helpful - from check-in, to concierge to cleaning staff. The room is nice and big, but the bathroom is very small with the toilet half a meter away and right in front of the shower. Bed and pillows very comfortable Well located right next to the ICC
za2 night business trip

Hilton Durban

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