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Hilton Durban

Photo gallery for Hilton Durban

Exterior
Outdoor pool, pool umbrellas, sun loungers
Minibar, in-room safe, desk, laptop workspace
40-inch LCD TV with satellite channels, TV
40-inch LCD TV with satellite channels, TV

Overview of Hilton Durban

Hilton Durban

5.0 star property
Luxury hotel with 1 outdoor pools, connected to the convention center, near Durban International Convention Centre

8,4/10 Very good

591 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Airport transfer
  • Gym
Map
12-14 Walnut Road, Durban, KwaZulu-Natal, 4001

Room options

About this area

What's nearby

  • In Durban Central Business District
  • UShaka Marine World - 8 min drive
  • Durban Beach - 7 min drive

Getting around

  • King Shaka Intl. Airport (DUR) - 23 min drive
  • Airport shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • The Oriental - 7 min walk
  • Roma Revolving Restaurant - 11 min walk
  • Grill Jichana - 15 min walk
  • Daruma - 16 min walk
  • Wimpy - 16 min walk

About this property

Hilton Durban

Hilton Durban offers an airport shuttle (available 24 hours) for ZAR 690 per vehicle one-way. Guests can indulge in spa services, and Big Easy Winebar & Grill, one of 2 restaurants, serves local and international cuisine and is open for lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers say great things about the overall property condition and airport proximity.

Languages

Afrikaans, English, German, Hindi, Zulu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 326 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (ZAR 95.00 per day)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Free beach shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Free daily reception
  • Room service (late night)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Free beach shuttle
  • Beach nearby
  • Golfing nearby
  • Boat tours nearby
  • Scuba diving nearby

Working away

  • Business center
  • 13 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1997
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Spa services

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Grab bar near toilet

Languages

  • Afrikaans
  • English
  • German
  • Hindi
  • Zulu

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Big Easy Winebar & Grill - This restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Coral Lounge - This lobby lounge specializes in local and international cuisine and serves light fare only. Open daily.
Vasco's Restaurant - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for ZAR 170 per 24-hour period (rates may vary)
  • Wired Internet access is available in guestrooms for ZAR 170 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of ZAR 215 for adults and ZAR 95.5 for children (approximately)
  • Airport shuttle service is offered for an extra charge of ZAR 690 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Self parking costs ZAR 95.00 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

All guests must please provide the credit card used to make their booking, upon arrival.

Also known as

Durban Hilton
Hilton Durban
Hilton Hotel Durban
Hilton Durban Hotel Durban
Hilton International Durban
Hilton Durban Hotel
Hilton Durban Hotel
Hilton Durban Durban
Hilton Durban Hotel Durban

Frequently asked questions

Does Hilton Durban offer free cancellation for a full refund?
Yes, Hilton Durban does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hilton Durban?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hilton Durban?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Durban?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Durban?
Yes. Self parking costs ZAR 95.00 per day. Parking spots may be limited.
Is airport shuttle service offered by Hilton Durban?
Yes, an airport shuttle is available. The charge is ZAR 690 per vehicle one-way.
What are the check-in and check-out times at Hilton Durban?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Hilton Durban?
No, this hotel doesn't have a casino, but Suncoast Casino and Entertainment World (7-min drive) is nearby.
What is there to do at Hilton Durban and nearby?
Have fun with activities like boat tours, fishing, and scuba diving, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and spa services.
Are there restaurants at or near Hilton Durban?
Yes, there are 2 onsite restaurants, featuring local and international cuisine. Nearby restaurants include The Oriental (7-min walk), Roma Revolving Restaurant (11-min walk), and Grill Jichana (15-min walk).
What's the area around Hilton Durban like?
Hilton Durban is in Durban Central Business District, a short 6-minute walk from Durban International Convention Centre and 5 minutes' walk from Workshop Mall.

Overall score and ratings

8,4

Very good

8,8/10

Cleanliness

8,4/10

Staff & service

8,4/10

Amenities

8,5/10

Property conditions & facilities

8/10 Very good

Enjoyable stay
Great hotel, great location. Overall stay was good. Staff very friendly and helpful. Would like complementary bottled water in room daily which was not provided. Great facilities and modern finishes.
Kugan, 16-night family trip
Verified Hotels.com guest review

6/10 Good

Disappointed Hilton Stay
I was extremely disappointed with the overall service considering this hotel is rated as a 5-star hotel. It took 3 attempts to make telephonic contact with the reception desk when calling to enquire about the parking options. When I arrived at the hotel, the elevator to the lobby was out of service. The key card system was offline so had to be escorted to the room and the key delivered later. The furniture looked very poor and had water damage. There were stains on the curtain that looked like blood. Water was leaking from the ceiling that woke us which I reported and was promised that a service person would come to follow up which never materialized. I ordered a halaal meal for a specific time at breakfast as suggested by your hotel guide however when I got to the restaurant, there was no special catering waiting for me and my wife. I am sure that Hilton will just offer a standard response as usual and not make up for this poor experience.
Mohamed Zeyn, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Chisha, 1-night trip
Verified Expedia guest review

8/10 Very good

Improve your overal breakfast
It was satisfactory but the breakfast leaves much to be desired. I am sure you can do better here
Donald, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Nosiphiwo, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Vusi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nathalie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ood trip
Nice hotel. Food was not bad. But location was not good. But managable as using car.
Sungwoo, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Cleanliness was excellent. Service was good for the most part. Know your rates otherwise they can rip you off
1-night romance trip
Verified Expedia guest review