found this great apartment on lake como, chuffed to bits with its location and price. Get there, lovely and new, in fact looked like we were the first people to stay in it since renovated.
Bit cold and clinical, but we weren't there for long. Couldn't get the air-conditioning to work at all, and we also had no hot water to take a shower as the hot water valves appeared turned off. I'm not a fussy one so cold showers it was....
Only stayed the 1 night, then on return, we discovered we have been hit with an "additional" bill for 103 euro - 3 euro tax, then a whopping 100 euro to clean the apartment after a 1 night stay!!!!
I am absolutely raging, this is outrageous! We also tidied up before we left. I do not expect to pay 165 for a night accommodation, then 80 pounds to clean it after. Yes its in the small print, but I am totally disgusted with this. Since when is cleaning a hidden extra????
Going straight on trip advisor now, don't book this place, ever. I can put up with sub standard facilities, but pay for 5 star (additional) cleaning! I don't think so..