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Sangay Spa Hotel

3.5 star property
Family-friendly hotel in Baños de Agua Santa with spa and outdoor pool

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Photo gallery for Sangay Spa Hotel

Relax by the pool surrounded by lush greenery and breathtaking mountain views.
Traditional hotel with a symmetrical facade, evenly spaced windows, and balconies, situated on a cobblestone street.
Corridors feature a wooden ceiling with exposed beams, patterned tapestry, and a framed artwork.
Enjoy meals in style at this elegant dining area with a long table and comfortable seating.
Enjoy the serene view of the surrounding mountains and waterfall from this balcony.
Sangay Spa Hotel is a tranquil retreat with an on-site spa, where guests can indulge in massages and hydrotherapy. Unwind by the garden or poolside bar, enjoy free breakfast buffet and activities like racquetball/squash at this family-friendly hotel.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet-friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • 24-hour health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Massage/treatment rooms

For families (6)

  • Children's pool
  • Playground on site
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Cable TV service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Plaza Sangay Suite

1 bedroom, desk, free WiFi, bed sheets

Plaza Sangay Suite

10,0 out of 10
Exceptional
(3 reviews)

Highlights

Smart TV
Separate bedroom
Private bathroom
Hair dryer
Electric kettle
Free bottled water
Cable channels
In-room safe
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Plaza Sangay Doble

1 bedroom, desk, free WiFi, bed sheets

Plaza Sangay Doble

10,0 out of 10
Exceptional
(1 review)

Highlights

Smart TV
Separate bedroom
Sofa bed
Private bathroom
Hair dryer
Free bottled water
Cable channels
In-room safe
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Plaza Sangay Matrimonial

1 bedroom, desk, free WiFi, bed sheets

Plaza Sangay Matrimonial

8,0 out of 10
Very good
(1 review)

Highlights

Smart TV
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
Cable channels
In-room safe
Daily housekeeping
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cabañas Luxury Doble

1 bedroom, desk, free WiFi, bed sheets

Cabañas Luxury Doble

9,6 out of 10
Exceptional
(5 reviews)

Highlights

Smart TV
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
Cable channels
Pet friendly
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Cabañas Luxury Matrimonial

1 bedroom, desk, free WiFi, bed sheets

Cabañas Luxury Matrimonial

8,0 out of 10
Very good
(3 reviews)

Highlights

Smart TV
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
Cable channels
Pet friendly
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jacaranda Doble

1 bedroom, desk, free WiFi, bed sheets

Jacaranda Doble

8,6 out of 10
Excellent
(4 reviews)

Highlights

Smart TV
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
Cable channels
In-room safe
Pet friendly
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior detail

Samari Spa Resort

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.4 out of 10, Exceptional, 138 reviews
Samari Spa Resort
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About the area

Map
Plaza Isidro Ayora 100, Baños de Agua Santa, Tungurahua

What's nearby

  • Church of the Virgin of the Holy Water - 6 min walk - 0.6 km
  • Banos Central Market - 8 min walk - 0.7 km
  • Sebastian Acosta Park - 8 min walk - 0.7 km
  • Piscinas El Salado Thermal Bath - 4 min drive - 2.3 km
  • The Tree House - 16 min drive - 8.7 km

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 170 min drive
  • Ambato Station - 49 min drive

Restaurants

  • ‪Papardelle - ‬6 min walk
  • ‪Cafe Good - ‬5 min walk
  • ‪Juan Valdez - ‬7 min walk
  • ‪KFC - ‬6 min walk
  • ‪Mocambo Rock And Roll - ‬8 min walk

About this property

Sangay Spa Hotel

When visiting Baños de Agua Santa, Sangay Spa Hotel is a great choice to consider. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, hydrotherapy, or reflexology. Other highlights include an outdoor pool, a poolside bar, and a 24-hour health club. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 66 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

What to do

  • Racquetball/squash
  • Pool table

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Library
  • 24-hour health club
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
ROOM

Room amenities

Be entertained

  • 36-inch Smart TV
  • Cable TV channels

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
STAR_OUTLINE

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 10 per pet, per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Sangay Spa
Sangay Spa Banos
Sangay Spa Hotel
Sangay Spa Hotel Banos
Sangay Hotel Banos
HOTEL SANGAY Baños
HOTEL SANGAY
SANGAY Baños
HOTEL SANGAY Banos
Sangay Hotel Banos Agua Santa
Sangay Spa Hotel Baños de Agua Santa
Sangay Spa Hotel Hotel Baños de Agua Santa
Sangay Spa
Sangay Spa Hotel Hotel
HOTEL SANGAY
Sangay Spa Hotel Hotel
Sangay Spa Hotel Baños de Agua Santa
Sangay Spa Hotel Hotel Baños de Agua Santa
HELP_OUTLINE

Frequently asked questions

Does Sangay Spa Hotel offer free cancellation for a full refund?

Yes, Sangay Spa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sangay Spa Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Sangay Spa Hotel?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of USD 10 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Sangay Spa Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Sangay Spa Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Sangay Spa Hotel and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sangay Spa Hotel also has a 24-hour health club and a sauna, as well as an arcade and a garden.

Are there restaurants at or near Sangay Spa Hotel?

Yes, there's an onsite restaurant.

What's the area around Sangay Spa Hotel like?

Sangay Spa Hotel is a short 6-minute walk from Church of the Virgin of the Holy Water and 7 minutes' walk from Banos Central Market.

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Sangay Spa Hotel Reviews

Reviews

9,0

Wonderful

9,4/10

Cleanliness

9,4/10

Staff & service

9,2/10

Amenities

9,0/10

Property conditions & facilities

9,4/10

Eco-friendliness

Popular mentions

Room
Location
Breakfast
Service staff
Waterfalls
Spa
Bathroom
View
Restaurant
Lobby

What guests liked

  • Breakfast was great and the breakfast buffet with a patio overlooking the waterfall was amazing. (8 reviews)
  • The spa facilities, including massages and hot tubs, were a highlight of the stay, with many guests praising their quality and experience. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Great location, good food and staff was amazing.
3-night trip

10/10

Great place to stay, staff is very welcoming helpful. Will stay here every time I come back to visit.
2-night trip

10/10

Great staff and beautiful hotel
1-night trip

10/10

Great place with a good location.
1-night trip

10/10

Great place and location.
2-night trip

10/10

Beautiful place

10/10

Love the hotel clean and has a nice view of the cascade
1-night trip

10/10

The staff was very kind, food was excellent, they even let me use the parking lot after i check out.
2-night trip

10/10

The staff was wonderful! The breakfast was great and the food at the restaurant amazing!
3-night trip

10/10

Facilities were outstanding and staff very friendly and helpful. I love the convenience of being close to the Termas.
4-night trip

10/10

Great service by the front desk and staff
1-night trip

10/10

Family friendly property.
1-night trip

10/10

Awesome place, great service
1-night trip

10/10

Quiet and clean room. Best breakfast with a nice view
1-night trip

10/10

The cabaña was spacious and clean with two king-sized beds, perfect for the family. The service was excellent and the staff very accommodating. The breakfast was great and the amenities nice, although hours were reduced for cleaning.
1-night trip

10/10

Wonderful place in town. Quiet locale but close to everything. Excellent staff. Great breakfast. Decent spa. Spacious, nice rooms. Two suggestions: ceiling fans in the rooms instead of chandeliers. I had to sleep with my balcony doors open in order to cool the room down at night. No phones in the spa wasn’t followed by Ecuadorians who visited. Many on speaker phones / FaceTimes instead of observing the quiet signage posted. Spa staff notified but weren’t open to requesting they stop so I left on numerous occasions.
2-night trip

10/10

Friendly staff. Great location
1-night trip

10/10

I totally enjoyed my time at the Sangay Spa hotel, next time i visit Banos there is no other hotel I would stay at than the Sangay Spa Hotel
2-night trip

10/10

Beautiful location and our rooms looked directly at the waterfall. Rooms were large and beds comfortable
1-night trip

10/10

Really enjoyed our time here, we had a cabin and it was perfect for our family of four, all the amenities were great. My husband and I used to come here when we were kids it was an amazing experience to bring our children with us. Thank you!
2-night trip

10/10

Beautiful
1-night trip

10/10

I recently stayed at the Sangay Spa Hotel in Baños and had a fantastic experience. The hotel is comfortable and clean, offering a stunning view of the falls. The staff were incredibly friendly and accommodating, making our stay even more enjoyable. Highly recommend!
1-night trip

10/10

Excellent property..
1-night trip

10/10

Nice, clean, very professional staff
1-night trip

10/10

It was nice safe
1-night trip