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Atrium Hotel

Photo gallery for Atrium Hotel

Exterior
Children's pool
Children's pool
Children's pool
In-room safe, desk, laptop workspace, free WiFi

Overview of Atrium Hotel

Atrium Hotel

3.0 star property
Vysoké Tatry ski-in/ski-out hotel with ski storage and restaurant

9,0/10 Superb

14 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Pool
  • Free WiFi
  • Non-smoking
  • Bathtub
  • Bar
Map
Nový Smokovec 42, Novy Smokovec, Vysoké Tatry, 062 01

Room options

About this area

Getting around

  • Poprad (TAT-Poprad - Tatry) - 16 min drive
  • Stary Smokovec Station - 8 min walk
  • Tatranska Lomnica Station - 14 min drive
  • Velka Lomnica Studeny Potok Station - 20 min drive

Restaurants

  • Svišť - 4 min walk
  • Penzión Koliba - 7 min walk
  • Cukráreň U Elišky - 8 min walk
  • Soul - 8 min walk
  • Koliba Kamzík - 11 min walk

About this property

Atrium Hotel

Atrium Hotel allows you more time for skiing with ski-in/ski-out access. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in massages, aromatherapy, or mani/pedis. Other features include a bar/lounge, a sauna, and a children's pool. Ski storage is also available.

Languages

English, German, Russian, Slovak

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
At check-in, guests must provide a negative Antigen COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 48 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 99 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative Antigen COVID-19 test result

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a negative Antigen COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 48 hours prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Ski-in/ski-out access
  • Hiking/biking trails nearby
  • Rafting nearby
  • Segway rentals/tours nearby
  • Sledding nearby

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Bicycle rentals
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Arcade/game room
  • Spa services
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • German
  • Russian
  • Slovak

Ski

  • Ski-in/ski-out access
  • Ski storage
  • Ski lifts nearby
  • Ski lessons nearby
  • Ski area nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowmobiling nearby

Room amenities

Be entertained

  • Television

What to enjoy

  • Balcony

Freshen up

  • Shower/tub combination
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Bowling bar - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 36.0 per day
  • Guests must contact this property in advance to reserve cribs/infant beds

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

At check-in, guests must provide a negative Antigen COVID-19 test result.

The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 48 hours prior to check-in.

Policies

This property accepts credit cards.

Also known as

Atrium Hotel Novy Smokovec
Atrium Novy Smokovec
Atrium Hotel Vysoke Tatry
Atrium Vysoke Tatry
Atrium Hotel Hotel
Atrium Hotel Vysoké Tatry
Atrium Hotel Hotel Vysoké Tatry

Frequently asked questions

Does Atrium Hotel offer free cancellation for a full refund?
Yes, Atrium Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Atrium Hotel?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Atrium Hotel?
Yes, there's a children's pool.
Are pets allowed at Atrium Hotel?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Atrium Hotel?
You can check in from 2 PM - midnight. Check-out time is 10 AM.
What is there to do at Atrium Hotel and nearby?
During the winter, enjoy nearby recreation like snowboarding and sledding, and return when the snow melts for hiking and rafting. Additional recreation nearby includes segway rentals. Enjoy amenities like a sauna and an arcade.
Are there restaurants at or near Atrium Hotel?
Yes, there's an onsite restaurant that offers regional cuisine. Nearby restaurants include Svišť (4-min walk), Penzión Koliba (7-min walk), and Cukráreň U Elišky (8-min walk).
Does Atrium Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Atrium Hotel like?
Atrium Hotel is a short 8-minute walk from Stary Smokovec Station and 12 minutes' walk from Tricklandia.

Overall score and ratings

9,0

Superb

9,3/10

Cleanliness

9,3/10

Staff & service

10,0/10

Amenities

8,9/10

Property conditions & facilities

10,0/10

Eco-friendliness

8/10 Very good

Very nice, but...
The hotel, overall was nice. The service was very good and the breakfast and dinner, which were included, were also very good. One minor point was that there was nothing in the room in the way of coffee, water, or any type of mini-bar. My only real complaint is that although I had prepaid through Hotels.com, apparently they were not aware and charged me again. I am currently waiting for Hotels.com to resolve the issue
Armando M, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Erika, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Spa, zwembad, vermaak voor kinderen, speeltuin, redelijk grote kamers maar geen airco en gehorig (had een kamer met binnendeur naar een tweede kamer indien je met gezin bent). Kamers worden vroeg schoongemaakt, keurige Covid regels, goed ontbijtbuffet, maar matig dinerbuffet.
4-night trip
Verified Expedia guest review

6/10 Good

Normální
Ještě v 17h. nebyl pro nás připraven pokoj, žádná kompenzace. Byli jsme 4 - členná rodina, dostali jsme 2 pokoje, které nebyly u sebe, byť pokoje okolo nás nebyly obsazené. Příjemný wellness.
Ladislav, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel bardzo fajny, dla rodziców z dzieckiem wręcz idealny, program dla dzieci fantastyczny, animatorzy wspaniali. Goście bez dzieci mogą czuć się nieco dziwnie bo jest rzeczywiście dużo dzieci.
Verified Hotels.com guest review

10/10 Exceptional

Skvelý pobyt
Pobyt bol super
Verified Hotels.com guest review

10/10 Exceptional

Príjemný rodinný hotel
Príjemný pobyt s rodinou
Verified Hotels.com guest review

10/10 Exceptional

Príjemný rodinný hotel
Príjemné prostredie pre pobyt s rodinou
Verified Hotels.com guest review

10/10 Exceptional

Mindenkinek ajánanám
Minden tökéletes volt, a személyzet kedves, a hely kiváló, a hotel tökéletes volt.
Verified Hotels.com guest review

10/10 Exceptional

V hoteli Atrium som bola prvýkrát a nemám čo vytknúť. Určite sa tam vrátime.
Verified Hotels.com guest review