Ascott Orchard Singapore

5.0 star property
Luxury hotel with outdoor pool, connected to a shopping center, near Orchard Road

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Photo gallery for Ascott Orchard Singapore

Outdoor pool, pool loungers
Lobby
Exterior
1 bedroom, in-room safe, desk, soundproofing
Fridge, microwave, espresso maker, coffee/tea maker
Ascott Orchard Singapore, near vibrant Orchard Road, offers a serene escape with a garden and playground for kids. Unwind by the outdoor pool or explore the nearby shopping haven while taking advantage of convenient amenities like in-room WiFi and concierge services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Non-smoking
  • Air conditioning
  • Gym
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Water dispenser
  • Laundry service
  • Porter/bellhop

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Microwave
  • Private bathroom
  • Cable/satellite TV service
The current price is R4 703
R5 639 total
includes taxes & fees
03 Aug - 04 Aug

Room options

Available filters for rooms
Showing 8 of 8 rooms

Executive Studio

10,0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Bidet
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Studio

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Bidet
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Bedroom

10,0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Studio (Murano)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Bidet
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Pierre)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms (Soho)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the area

Map
11 Cairnhill Road, Singapore, 229724

What's nearby

  • Orchard Road - 3 min walk - 0.3 km
  • ION Orchard - 7 min walk - 0.6 km
  • Bugis Street Shopping District - 2 min drive - 1.9 km
  • Mustafa Centre - 3 min drive - 2.7 km
  • Marina Bay Sands Casino - 5 min drive - 4.5 km

Getting around

  • Seletar Airport (XSP) - 22 min drive
  • Singapore Changi Airport (SIN) - 28 min drive
  • Senai International Airport (JHB) - 67 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 22.9 miles/36.8 km
  • Kempas Baru Station - 33 min drive
  • JB Sentral - 40 min drive
  • Somerset Station - 6 min walk
  • Orchard Station - 10 min walk
  • Newton Station - 14 min walk

Restaurants

  • ‪Greyhound Cafe - ‬3 min walk
  • ‪Gastronomia Da Paolo - ‬3 min walk
  • ‪Ps.Cafe - ‬3 min walk
  • ‪So Pho - ‬3 min walk
  • ‪Crystal Jade Golden Palace - ‬3 min walk

About this property

Ascott Orchard Singapore

When you stay at Ascott Orchard Singapore, you'll be just a 5-minute drive from Orchard Road and Bugis Street Shopping District. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. A fitness center and a children's pool are offered, and in-room conveniences at this luxurious hotel include refrigerators and microwaves. Fellow travelers love the overall property condition. The property is just a short walk to public transportation: Somerset Station is 6 minutes and Orchard Station is 10 minutes.

Languages

Chinese (Mandarin), English, Malay

At a glance

DONE

Hotel size

    • 220 rooms
    • Arranged over 20 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • All guests, including children, are required to present a valid passport or physical government-issued ID card at check-in
    • This property provides housekeeping services Monday-Saturday. Housekeeping is not available on public holidays.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2016
  • Fitness center
  • An outdoor pool
  • Annual offsets purchased for at least 10% of carbon footprint
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Elevator door width (inches): 36

Room amenities

Be entertained

  • 40-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Weekday housekeeping only
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Composting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately SGD 35.97 per person

Children & extra beds

  • Rollaway beds are available for SGD 143.88 per night

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ascott Orchard Singapore Aparthotel
Ascott Aparthotel
Ascott Orchard Singapore Hotel
Ascott Orchard Singapore Singapore
Ascott Orchard Singapore (SG Clean)
Ascott Orchard Singapore Hotel Singapore

Frequently asked questions

Does Ascott Orchard Singapore offer free cancellation for a full refund?

Yes, Ascott Orchard Singapore does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ascott Orchard Singapore?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Ascott Orchard Singapore?

Sorry, pets aren't allowed.

Is parking offered on site at Ascott Orchard Singapore?

Sorry, there's no onsite parking at Ascott Orchard Singapore.

What are the check-in and check-out times at Ascott Orchard Singapore?

You can check in starting at 3:00 PM. Check-out time is noon.

Is there an onsite casino at Ascott Orchard Singapore?

No, this hotel doesn't have a casino, but Marina Bay Sands Casino (6-min drive) and Resort World Sentosa Casino (11-min drive) are both nearby.

What is there to do at Ascott Orchard Singapore and nearby?

Ascott Orchard Singapore has an outdoor pool and a fitness center.

Are there restaurants at or near Ascott Orchard Singapore?

Yes, there's an onsite restaurant.

What's the area around Ascott Orchard Singapore like?

Ascott Orchard Singapore is in Orchard, a short 6-minute walk from Somerset Station and 4 minutes' walk from Orchard Road.

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Ascott Orchard Singapore Reviews

Reviews

8,8

Excellent

9,0/10

Cleanliness

8,4/10

Staff & service

9,0/10

Amenities

9,0/10

Property conditions & facilities

9,0/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Location
Water
Value
Microwave

Reviews

10/10

We had a pleasant stay. everything is fantastic in this hotel.
2-night trip

10/10

Hotel was nice, staff was professional and kind.
3-night trip

8/10

Great location. However, for the price charged , expect better condition of the room. And expect the toilet to be in perfect condition . Some of the items on toilet a bit old and not superbly clean. Can see slight stains and for the price I paid and where it’s located, I expect more
2-night trip

10/10

Great place for families.
4-night trip

10/10

Excellent front desk, cleaning and lobby staff. All were courteous, knowledgeable, and professional in our interactions. Our unit was perfect for our stay. The Ascott's location is convenient for shopping, walking and using public transportation. We appreciated the pool and the gym.
5-night trip

10/10

Nice apartment and very clean. Walking distance to orchard road shopping. Staff very friendly.
3-night trip

10/10

Great location, nice clean rooms and facilities. Overall it is an amazing property with a convenient location if you want to access Orchard roads shopping district or the Mt Elizabeth Hospital which is behind the Paragon Mall. Only down side ( but a major one) during the stay was- the guest in the next room was probably smoking in his room, and after complaining about it multiple times the only solution provided by the hotel staff was a tiny air purifier in the hall way. It's not difficult to find out if someone was smoking in their room, our room and floor was non smoking so no one should be smoking there. Upon further enquiry the closes smoking area was in Heeran ( a building that was a 3-5 minutes walk away. The hotel staff did nothing about resolving this issue, apparently they were not sure who was smoking- its not rocket science- it shouldn't be that difficult to figure out as there are only a few rooms per floor.
9-night trip

10/10

My Top Choice in Singapore – Always a Fantastic Stay! Having stayed at Ascott Orchard Singapore multiple times, I can confidently say that their exceptional service and attention to detail make all the difference. From check-in to departure, every experience here is seamless, warm, and welcoming. The team goes above and beyond to ensure guests feel valued. They are responsive and efficient for any requests - it's one of the things that set them apart. Beyond the service, the rooms are spacious, clean and well maintained. The location is unbeatable—right in the heart of Orchard Road, making shopping, dining, and business meetings incredibly convenient. Ascott Orchard Singapore has truly become my go-to accommodation in the city. A big thank you to the amazing team for their hospitality—I look forward to my next stay!
5-night trip

10/10

Service was professional and thoughtful. When the coffee machine in my room didn't work and I called the front desk, hotel staff came and fixed that almost immediately. The day of my checkout, the team ordered my taxi at 4:45 a.m. and called my room at 4:30 to check if I needed help with the luggage. Room is clean and up to date. Location is great with walking distance to shopping, restaurants, and public transit.
2-night trip

6/10

There was no hot water 85 percent of my stay. Complained twice, first time they implied that i did not know how to use controls, second time they had me run the kitchen tap, sink tap and shower controls continuously for 5 to 10 minutes before taking a shower. This only worked 15 percent of the time. Otherwise i love the hotel.
10-night trip

8/10

I really loved the hospitality throughout my first stay which is why I came back this trip, and also booked for future trips however, the welcome/friendliness/hospitality was somehow lesser than my first trip which had so impressed me. Don't know yet, let's see in my upcoming trip.
13-night trip

10/10

Updated property. Walkable to many dining and shopping areas. Great amenities. Convenient check-in and willing to easily catering to guests' needs.
1-night trip

10/10

Clean Good communication Comfortable
1-night trip

8/10

Staff are really responsive and friendly, could be slight improvement for room cleanliness
1-night trip

10/10

everything is perfect. kudos to the crew. helpful and accomodating to my needs.
8-night trip

10/10

Hotel and room very clean with daily service which was great. Breakfast was included which was very adequate. Pool area big and was able to swim laps. Daily newspaper was available in the lobby. Small kitchenette was great to have though would have been good to have some written instructions for microwave. Convenience to major shopping was wonderful and there was a walkover bridge from the hotel right into a mall - very nice when raining.
6-night trip

8/10

Location, service, property condition was great. Only detractors were the slight odor in the hallways and the lack of regulation of the AC. Could not attain a comfortable temperature. It was either freezing cold or too hot. Was constantly turning off the AC when it got too cold.
4-night trip

10/10

We had a really great stay at Banyan Tree. The room was better than we had expected and the staff were really attentive and caring. It wasn't the cheapest but was worth the money.
4-night trip

8/10

Conditions for hotel is old and not clean
5-night trip

10/10

They have a covered linkto Paragon shopping centre
1-night trip

4/10

THE SOUND AIR CON TOO LOUD,LIKE BLOWER AIR PLANE. I HAVE MOVED TO ANOTHER FLOOR,BUT AC SOUND IS STILL LOUD
3-night trip

8/10

The refrigerator was not working
3-night trip

8/10

Check-in was a breeze. I have issues with the shower water heater, though. They tried to fix it but still no warm water.
4-night trip

8/10

everything went on smoothly. The room phone is not working
4-night trip

10/10

We stayed for 5 nights and we were happy with its cleanliness, well-appointed units, convenient location and friendly/professional staff. My husband and I were surprised to have learned that we were upgraded to a one-bedroom unit when we never requested it. This made our stay in Singapore extra special and memorable.
5-night trip