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Carlton Plaza Poços de Caldas

3.5 star property
Unwind with your loved ones in our relaxing spaces like the sauna or steam room. Savor delicious Regional cuisine at one of our restaurants.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Carlton Plaza Poços de Caldas

Front of property
Hypo-allergenic bedding, minibar, blackout curtains, soundproofing
Lounge
Outdoor pool, pool loungers
Interior entrance
VIP Access

Reviews

9,0 out of 10
Wonderful

Popular amenities

  • Bar
  • Free breakfast
  • Parking available
  • Pool
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Pool bar
  • Room service
  • Business center
  • 24-hour front desk
  • Arcade/game room

For families (6)

  • Children stay free
  • Playground on site
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The price is R839
R883 total
includes taxes & fees
02 Feb - 03 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room (Suite)

View from room

Room (Suite)

9,6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed

View all photos for Deluxe Double or Twin Room

Hypo-allergenic bedding, minibar, blackout curtains, soundproofing

Deluxe Double or Twin Room

8,8 out of 10
Excellent
(33 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Deluxe Triple Room

Hypo-allergenic bedding, minibar, blackout curtains, soundproofing

Deluxe Triple Room

9,2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About the area

Map
R. Junqueiras, 601 - Centro, Poços de Caldas, MG, 37701-033

What's nearby

  • Thermas Antonio Carlos - 2 min walk
  • Pedro Sanches Square - 5 min walk
  • Macacos Fountain - 7 min walk
  • Pocos de Caldas Shopping Mall - 7 min drive
  • Walter World Theme Park - 7 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Porcaria & Choperia - ‬5 min walk
  • ‪Pietro Casa do Chope - ‬6 min walk
  • ‪Bigodera Chopp Bar - ‬5 min walk
  • ‪Seguso Loja e Wine Bar - ‬5 min walk

About this property

Carlton Plaza Poços de Caldas

Carlton Plaza Poços de Caldas is a great choice for a stay in Poços de Caldas. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. An outdoor pool, a poolside bar, and a sauna are other highlights. Fellow travelers love the helpful staff.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 120 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (BRL 40 per day)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Playground

What to do

  • Pool table

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1994
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar in shower
  • Roll-in shower

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Onsite venue #2 - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Parking

  • Self parking costs BRL 40 per day

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Carlton Plaza Hotel Pocos de Caldas
Carlton Plaza Hotel
Carlton Plaza Pocos de Caldas
Carlton Plaza Pocos De Caldas
Carlton Plaza Poços de Caldas Hotel
Carlton Plaza Poços de Caldas Poços de Caldas
Carlton Plaza Poços de Caldas Hotel Poços de Caldas

Frequently asked questions

Does Carlton Plaza Poços de Caldas offer free cancellation for a full refund?
Yes, Carlton Plaza Poços de Caldas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Carlton Plaza Poços de Caldas?
Yes, there's an outdoor pool.
Are pets allowed at Carlton Plaza Poços de Caldas?
Sorry, pets aren't allowed.
Is parking offered on site at Carlton Plaza Poços de Caldas?
Yes. Self parking costs BRL 40 per day.
What are the check-in and check-out times at Carlton Plaza Poços de Caldas?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Carlton Plaza Poços de Caldas?
No, this hotel doesn't have a casino, but Palace Casino (6-min walk) is nearby.
What is there to do at Carlton Plaza Poços de Caldas and nearby?
Carlton Plaza Poços de Caldas has an outdoor pool and a sauna, as well as a steam room and an arcade.
Are there restaurants at or near Carlton Plaza Poços de Caldas?
Yes, there are 2 onsite restaurants, featuring Regional cuisine.
What's the area around Carlton Plaza Poços de Caldas like?
Carlton Plaza Poços de Caldas is a short 2-minute walk from Thermas Antonio Carlos and 5 minutes' walk from Pedro Sanches Square.

Carlton Plaza Poços de Caldas Reviews

Reviews

9,0

Wonderful

9,0/10

Cleanliness

9,2/10

Staff & service

8,4/10

Amenities

8,8/10

Property conditions & facilities

8,6/10

Eco-friendliness

Reviews

8/10 Very good

Edinan, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean, friendly staff and located in a very walkable neighborhood. The breakfast was excellent!!
Cleide, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel downtown Poços de Caldas
Nice hotel downtown Poços de Caldas Very comfortable beds . Room is very spacious . The breakfast is really good . So many good stuff . The stuff is very nice and always try to help.
Sonia, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Flavia, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Don’t like at all
Luciana, 4-night trip
Verified Expedia guest review

2/10 Poor

Luciana, 9-night trip
Verified Expedia guest review

6/10 Good

Is a great area, but they never did renovations , is old appliances. Is not good clean bathrooms,or bedroom floor , they only change the towels and bad sheets is very clean . The staffs all very nice , but you have to pay to park every day , it’s not included on the hotel , is a expensive hotel but is not worth , they need to do it all the renovations to be fair . I’m very disappointed , compare to the others hotels is cheaper than them and they have better hotels.
alexandre, 15-night romance trip
Verified Expedia guest review

2/10 Poor

Flavia, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Relaxing stay
The hotel was great. The staff very friendly and helpful. There was an excellent free breakfast, and the lunch and dinner buffet were very reasonably priced. The building is a little older, but very well maintained and very clean. Poços de Caldas is a quiet, lovely resort town in the mountains, that grew around the hot springs there.
david, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A+ Hotel
Great location and friendly staff. Breakfast is really good as well.
Claudio, 1-night trip
Verified Hotels.com guest review

8/10 Very good

As acomodações são boas e bem higienizadas. Bom café da manhã. Ao fazer o check-out me foi cobrado o valor do estacionamento, apesar de constar como uma facilidade do hotel, assim como café da manhã, Wi-Fi e outras que não me foram cobradas. Quando fiz a reserva a informação de cobrança do estacionamento não constava.
Paulo, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel is fairly modern and in the middle of the city. Large parking lot (free) across the street. Many restaurants and retail shopping within 2-3 blocks of the hotel. Parks are nearby too and a full service supermarket across the street. Staff at the front desk were very courteous. Rooms were large and offered good views of the mountains nearby. Shower was great. Free WiFi was fast too. Buffet breakfast in the morning (served from 07:00 to 10:00) had many choices and the staff would make omelettes or eggs for you. I would stay here again
Kirk, 2-night trip with friends
Verified Expedia guest review

4/10 Fair

the rooms are very poor, the air conditioner is just one unit in one room no nearly enough and very noisy. there are not any drawers to place our clothing, some of the chairs in the room were broken. The breakfast was very unappealing, not up to health codes. No ice on things that are supposed to be kept cold, no cover or protection over the food. Very disappointing and expensive. Very noisy as well.
5-night family trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

6/10 Good

Luiz F, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Pocos Carlton
Everything was smooth in the beautiful city of Pocos
michael, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

6/10 Good

Fine for a simple stay but no luxuries.
Ok hotel for a basic stay, well located for restaurants and shopping in Poços. Room is comfortable enough even if the hotel in general could do with a refurb. Aircon helped keep the heat at bay, the hairdrier worked well, shower had good pressure and plenty hot water even if it was not the best spray head. I wish there would have been free water or coffee/tea making facilities. Wifi was adequate. The pool didn't make me want to go in. Breakfast was uninspiring, the typical 100 different sweet breads, a couple of varieties of melon and too sugary yoghurt. Go have coffee and breakfast or brunch at Ancora Coffee instead. Panedota Bakery also does good coffee and real bread.
Anette, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Convenient and comfortable for a business trip
Located on a central but quiet enough street, my room at Carlton Plaza was big and bright, with a nice shower with plenty of hot water and a hairdrier that actually dried my hair! Front desk was pleasant and helpful, laundry service was quick and cheap. Breakfast was not the most inspiring with the typical 50 types of bread you get on a Brazilian Breakfast buffet, but thankfully there are good options nearby. Would stay again!
Verified Hotels.com guest review

8/10 Very good

Good hotel at a great location
This was a business trip and the first time I have stayed at this hotel. Was greeted upon arrival as expected and check-in must have been the fastest I have ever experienced - All I did was show ID and I was given a key! No re-processing of my credit card (they should have that info anyway from the reservation) and no re-possesing of my passport like I have experience in any other foreign hotel int he world. Since I arrived late at night I was VERY thankful for this efficiency. Room was clean, and comfortable. I would have given it a 5 if the work desk was more ample and there were more plugs for my laptop and mob. phone. Food was acceptable: The full complimentary buffet breakfast was great and paid buffet dinner was adequate, but not as spectacular as b'fast. I hope to go there again in the future.
Verified Expedia guest review

10/10 Exceptional

Carlos marcelo conti cruz, 2-night trip
Verified Hotels.com guest review

6/10 Good

Estadia mediana. Apenas bem localizado.
Foi apenas razoável. Cama boa e café da manhã bom. Pareceu que o local estava precisando de manutenção. TV com sinal chiado, acento da privada velho, chuveiro ruim daqueles de jato, mas mal direcionado e na saída quiseram cobrar o estacionamento alegando que reservei pelo aplicativo. Acho que essas coisas deveriam ser bem explicados na hora da chegada e não na saída. Experiência bem ruim.
JOSÉ A A, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

LUCAS C, 1-night trip
Verified Hotels.com guest review

6/10 Good

Insatisfeito
Já me hospedei inúmeras vezes neste hotel, mas, desta vez, minha experiência não foi tão satisfatória. O ar-condicionado, além de não refrigerar adequadamente, era extremamente barulhento, o que prejudicou meu descanso. Na recepção, um jovem atendente mostrou pouca cordialidade, frequentemente com expressão fechada e falta de atenção ao cliente. Acredito que poderia demonstrar mais simpatia e disponibilidade no atendimento. Por outro lado, os manobristas merecem elogios pela atenção e cordialidade. Desta vez, fui de moto e não utilizei o serviço de valet, mas gostaria de destacar que considero injusto o valor cobrado para motos ser o mesmo dos carros, já que o espaço e a logística envolvidos são diferentes. Espero que esses pontos possam ser avaliados e melhorados para garantir a excelência no ser
Marcelo, 1-night trip
Verified Hotels.com guest review