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Hotel Fenix Beach Cartagena

4.0 star property
Cartagena beachfront hotel with spa and outdoor pool

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Photo gallery for Hotel Fenix Beach Cartagena

Property entrance
43-inch flat-screen TV with cable channels, TV, Netflix
On the beach, white sand, beach cabanas, sun-loungers
Business centre
Aerial view
At Hotel Fenix Beach Cartagena, you can indulge in a free full breakfast and enjoy beachfront dining with breathtaking views. Treat yourself to a massage at the spa or take part in exciting activities like ecotours, boat tours, and kayaking. The helpful staff have left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Airport transfer
  • 24/7 front desk
  • Non-smoking
  • Bar

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Beach umbrellas
  • Beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach bar
  • Pool bar

Feel at home (6)

  • Children stay free
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is R1 960
R2 013 total
includes taxes & fees
01 Apr - 02 Apr

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Bungalow

Premium bedding, minibar, in-room safe, individually furnished

Superior Bungalow

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Select Comfort bed
Premium bedding
  • 48 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, individually furnished

Superior Double Room

Highlights

Balcony
Individually furnished
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Designer toiletries
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Bungalow, 2 Bedrooms

Premium bedding, minibar, in-room safe, individually furnished

Family Bungalow, 2 Bedrooms

Highlights

Terrace
Yard
Separate dining area
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 65 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Casa Deluxe - Casa Playa

Terrace/patio

Casa Deluxe - Casa Playa

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Blackout drapes/curtains
3 bedrooms
Premium bedding
Private bathroom
3 bathrooms
  • Ocean view
  • Sleeps 9
  • 3 King Beds and 1 Twin Bunk Bed

View all photos for Standard Bungalow

Premium bedding, minibar, in-room safe, individually furnished

Standard Bungalow

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Designer toiletries
Minibar
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Villa

View from room

Luxury Villa

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Private bathroom
Designer toiletries
  • 130 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Family Villa

Premium bedding, minibar, in-room safe, individually furnished

Family Villa

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Premium bedding
Private bathroom
2 bathrooms
  • Sleeps 8
  • 2 King Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Sea View

Premium bedding, minibar, in-room safe, individually furnished

Presidential Suite, 1 King Bed with Sofa bed, Sea View

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Private bathroom
Designer toiletries
  • 80 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Bungalow, 1 King Bed with Sofa bed, Garden View, Garden Area

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Bungalow, 1 King Bed with Sofa bed, Garden View, Garden Area

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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Hotel Dann Cartagena

  • Pool
  • Free breakfast
  • Airport transfer
  • Free WiFi
9.0 out of 10, Wonderful, 1 299 reviews
The price is R2 250
R2 250 total
includes taxes & fees
31 Mar - 01 Apr
Hotel Dann Cartagena
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About the area

Map
Tierra Bomba Sector Punta Arena, cll 26 A 28, Cartagena, Bolivar, 130018

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 29 min drive
  • Airport drop-off service
  • Area shuttle (surcharge)

Restaurants

  • Las Chivas Restaurant
  • Charlie’s Coffee
  • Intriga Tropical
  • Altoque
  • Restaurante Santander

About this property

Hotel Fenix Beach Cartagena

At Hotel Fenix Beach Cartagena, you can spend time at the beach enjoying cabanas, beach umbrellas, and beach massages, plus you'll have access to onsite kayaking. The outdoor pool provides a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A rooftop terrace, a beach bar, and a snack bar/deli are other highlights. Fellow travelers love the helpful staff.

Languages

English, Portuguese, Spanish
VISIBILITY

At a glance

Hotel size

    • 16 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 11:30 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Guests must transfer via Boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
    • Parents must have child's birth certificate and photo ID*

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Transfers

    • Airport drop-off (available 24 hours)*

Off-site

    • Area shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 8 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • On the beach
  • Ecotours
  • Kayaking
  • Boat tours
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Sailing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Water sports equipment
  • Romance packages

Facilities

  • 7 buildings/towers
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium cable channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Minibar
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished

Freshen up

  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
STAR_OUTLINE

Special features

Spa

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages.

Dining

Onsite venue - This beachfront bar specializes in local cuisine and serves breakfast, lunch, dinner, and light fare.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
  • Administrative fee: COP 6000 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 60000 per vehicle. Maximum occupancy 4
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children up to age 4 costs COP 60000
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 90000 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

There is limited hot water on site.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.

Also known as

Hotel Playa Vista Tierra Bomba Island
Fenix Cartagena Cartagena
Hotel Fenix Beach Cartagena Hotel
Hotel Fenix Beach Cartagena Cartagena
Hotel Fenix Beach Cartagena Hotel Cartagena

Frequently asked questions

Does Hotel Fenix Beach Cartagena offer free cancellation for a full refund?

Yes, Hotel Fenix Beach Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Fenix Beach Cartagena?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Hotel Fenix Beach Cartagena?

Yes, pets are welcome, with a limit of 2 total. There's a charge of COP 90000 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Fenix Beach Cartagena?

Sorry, there's no onsite parking at Hotel Fenix Beach Cartagena.

Is airport shuttle service offered by Hotel Fenix Beach Cartagena?

Yes, a shuttle from the hotel to the airport is available. The charge is COP 60000 per vehicle.

What are the check-in and check-out times at Hotel Fenix Beach Cartagena?

You can check in starting at 3:00 PM. Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hotel Fenix Beach Cartagena?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (2.8 mi) is nearby.

What is there to do at Hotel Fenix Beach Cartagena and nearby?

Have fun with onsite activities like kayaking and boat tours. Additional recreation onsite includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Fenix Beach Cartagena also has beach cabanas and spa services, as well as a garden.

Are there restaurants at or near Hotel Fenix Beach Cartagena?

Yes, there's an onsite restaurant that offers beachfront dining, local cuisine, and ocean views.

What's the area around Hotel Fenix Beach Cartagena like?

Hotel Fenix Beach Cartagena is located a short 1-minute walk from Playa de Punta Arena.

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Hotel Fenix Beach Cartagena Reviews

Reviews

8,6

Excellent

8,6/10

Cleanliness

8,8/10

Staff & service

8,2/10

Amenities

8,4/10

Property conditions & facilities

8,8/10

Eco-friendliness

Reviews

8/10 Very good

Great for a short and quiet beach getaway
Stayed a few days on the beach. It's very remote and quiet to get out of the frenetic energy of Cartagena. Few nearby amenities outside of the hotel.so you are dependent on their pricing for food and drinks, but worth it for a peaceful rustic beach or romantic getaway. Staff was kind and responsive. Food and drinks were solid. Was exactly what I wanted to just chill, read my book and soak in the ocean
Samuel, 2-night trip

10/10 Exceptional

Excellent Stay!
Patrick, 3-night trip

10/10 Exceptional

An excellently organized hotel. Very friendly staff, good food and a fantastic atmosphere. The beach club is sensational ☀️
Patrick, 3-night trip

10/10 Exceptional

Excelente
alejandra, 1-night trip

8/10 Very good

The staff was friendly and the service was great. The villa I stayed in was superb. The food was amazing as well.
Joshua, 5-night trip

8/10 Very good

Fantastic suite, not fantastic service.
Our suite was fantastic, with a private pool. Food was decent. The service, especially at the front desk, was pretty horrible. When we checked in there was a woman who didn’t help anyone, and kept rolling her eyes. It took an extra hour to get into our room, and they tried to charge us for transportation we didn’t take. There were a lot of people fighting about their bills upon check out. When we checked out they insisted that we took a bottle of water from the mini bar even though we had pictures to prove that we didn’t. Which left a sour experience. If you come, be very wary of the charges. All that said, I am giving it four stars because of the luxury suite.
4-night trip

10/10 Exceptional

Family reunion
The best place to disconnect and relax
4-night trip

10/10 Exceptional

Excellent rustic hotel at the beach! The food is delicious!
JULIANA, 2-night trip

10/10 Exceptional

Awesome stay!
Issam, 2-night trip

10/10 Exceptional

Very relaxing stay
vivian, 4-night trip

10/10 Exceptional

Everything was great! The staff were outstanding. Abrahim, Luis the bartendar, my dudes Vidal and Oscar, larso, yoder, roder, i could go on i recommend this place 1 million times will be back again next year
Jackie, 2-night trip

6/10 Good

they try hard to be a party spot
We were looking for a few relaxed days by the beach which we failed to accomplish as the beach club is trying hard to present itself as a party spot. There was no way of escaping the party music anywhere. Out four days was also too long; locals come there for one or -tops- two nights. What we liked was the lovely prepared dinner venue and the corresponding atmosphere. (One night when the music was more tropical than electro we actually enjoyed it.)
4-night trip

10/10 Exceptional

Amazing place to visit !
Zlatina, 4-night trip

8/10 Very good

If you are flying before 6a you need to look for your own trasportation from out of the island
johanny, 4-night trip

10/10 Exceptional

We loved our villa! We got placed with a private concierge Fabio, and he was incredible. Would definitely go back.
Claudia, 3-night trip

10/10 Exceptional

Great place!!
Alonso, 1-night trip

10/10 Exceptional

We stayed in the family villa with a pool and it was stunning. Really quiet, clean and beautifully designed. Worth the money and regretted we only stayed 2 nights.
Radka, 2-night trip

10/10 Exceptional

Outstanding service, stunning location, and remarkable people
Alexis, 1-night trip

10/10 Exceptional

We loved it, perfect place to spend a few days on the beach close to Cartagena.
Colby, 4-night trip

2/10 Poor

Not recommended
We heard from others that they did only get their booked room class after complaining. Same happened to us, so I assume it’s a regular move. After complaining, we got the correct room that fit the picture description. Receptionist was showing off her attitude as if we asked for as free upgrade. On an island you have to accept some differences to the city, like insects and smaller reptiles. But in the room, there were clear and non-hygienic trails left by lizards, which were on the outside walls in high numbers, and the roof is build with enough openings for them to get inside. There is one staff who does a really good job. His name is Jesús (blanking on the last name, sorry). I think he did everything in his power to make it a good stay. Everything apart from him was pretty bad. Food was bad. The fries, no exaggeration, looked as if you went to the frozen food section of your local supermarket market and left em in the oven for 20 instead of 40 minutes. Not eatable. We had booked three nights. Cut our losses after one night and went back to Cartagena. We should have understood beforehand that going to Fenix island is a mistake. The communication was difficult, not responsive. We asked where the transfer from Cartagena takes off. They will only share transfer info if we pay the full price upfront through a link that they sent via Whatsapp. Weird, so we asked to pay at the hotel, no answer…so we asked our previous hotel to call them.
3-night trip

10/10 Exceptional

Nice beach destination close to Cartagena. Very good facilities to enjoy the beach and pool, and very good service provided by hotel managers. Suitable for families. Definetely recommended.
Leonor, 4-night trip

8/10 Very good

Nice hotel in city center
very elegant hotel, perfect location at city center you can walk everywhere. Limited breakfast but was good.
3-night trip

10/10 Exceptional

Great service, great food, we loved it ☀️ definitely going back
Carolina, 1-night trip

8/10 Very good

The dogs were friendly, the hotel staff were very attentive, location was great. Accommodation is basic so limit expectations
Mark, 2-night trip

10/10 Exceptional

Overall, the property was fantastic. There was a couple peacocks that were stunning but a little obnoxious every 10 minutes (But that’s not on them). Everybody was so nice the rooms and the whole island was so clean.
Ricardo, 3-night trip