Positives: The front desk staff was very welcoming to my partner and me, offering great dining tips. The buffet breakfast was good. The location is excellent—steps from local gay nightlife, a sauna, metro stations, and Montjuïc. It is a good setup for gay men looking to meet.
Negatives: I booked the entry-level city room but expected much more for what we paid. There was no view except a kiddie park, so we kept the curtains closed, making the room feel tight. There is zero privacy due to a glass door and a window between the bedroom and bathroom. Even with a towel up, you are completely visible from the bed due to the mirrors. We had to use the rooftop pool bathroom for basic privacy.
Upon arrival, the safe was broken and the TV was disconnected, forcing us to wait for maintenance. We were given an accessible room though we didn't need one, meaning the open shower next to the toilet soaked the entire bathroom floor and toilet paper. The pool deck is also worn out and needs a fresh coat of stain.
Strangely, over half the Sunday guests in late September were straight couples who seemed clueless that this was an LGBTQ+ hotel. While the hotel has commendable signs about diversity and "good vibes only," the employee who served my coffee shockingly used a homophobic slur against me. He did.