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The Lusaka Hotel

3.5 star property
Lusaka hotel with outdoor pool and restaurant

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Photo gallery for The Lusaka Hotel

Outdoor pool
Executive lounge
Lobby sitting area
Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Located in the heart of Lusaka, The Lusaka Hotel offers a warm welcome with continental breakfast and a refreshing poolside bar. Unwind by the outdoor pool, indulge in spa services, or enjoy dinner at the on-site restaurant. Guests appreciate free WiFi and convenient amenities like dry cleaning/laundry services.

Reviews

5.2 out of 10

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Free breakfast
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Pool bar
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Lobby fireplace
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Rollaway/extra beds available (surcharge)
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Premium bedding

Room options

View all photos for Sable

Premium bedding, in-room safe, desk, iron/ironing board

Sable

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
TV
Premium bedding
Shower/tub combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Twin Bed

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About the area

Map
Corner Cairo / Katondo, Lusaka, 10101

What's nearby

  • Lusaka City Market - 9 min walk - 0.8 km
  • Lusaka National Museum - 12 min walk - 1.1 km
  • Freedom Statue - 12 min walk - 1.1 km
  • Soweto Market - 14 min walk - 1.2 km
  • Parays Game Ranch - 3 min drive - 2.0 km

Getting around

  • Lusaka (LUN-Kenneth Kaunda Intl.) - 45 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Coffee talk - ‬11 min walk
  • ‪Hungry Lion Intercity - ‬16 min walk
  • ‪Galito's Flame Grilled Chicken - ‬3 min drive
  • ‪KFC - ‬7 min walk
  • ‪Matebeto - ‬3 min drive

About this property

The Lusaka Hotel

When visiting Lusaka, The Lusaka Hotel is a great choice to consider. Guests indulge in mani/pedis, then grab a bite to eat at the coffee shop/cafe. Other highlights include an outdoor pool, a poolside bar, and a snack bar/deli.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 80 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 5:30 AM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • Free on-site self-parking

Transfers

    • Airport shuttle*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Free continental breakfast each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Snack bar/deli

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1914
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
ROOM

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Free rollaway/extra bed

Freshen up

  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Lusaka Hotel
The Lusaka Hotel Hotel
The Lusaka Hotel Lusaka
The Lusaka Hotel Hotel Lusaka
HELP_OUTLINE

Frequently asked questions

Does The Lusaka Hotel offer free cancellation for a full refund?

Yes, The Lusaka Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Lusaka Hotel?

Yes, there's an outdoor pool.

Are pets allowed at The Lusaka Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Lusaka Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by The Lusaka Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at The Lusaka Hotel?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM. Late check-out is available for a 50% charge (subject to availability). Contactless check-in is available.

What is there to do at The Lusaka Hotel and nearby?

The Lusaka Hotel has an outdoor pool.

Are there restaurants at or near The Lusaka Hotel?

Yes, there's an onsite restaurant that offers international cuisine.

What's the area around The Lusaka Hotel like?

The Lusaka Hotel is a short 7-minute walk from Lusaka City Market and 20 minutes' walk from Soweto Market.

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The Lusaka Hotel Reviews

Reviews

5,2

5,6/10

Cleanliness

5,2/10

Staff & service

6,0/10

Amenities

4,4/10

Property conditions & facilities

5,6/10

Eco-friendliness

Reviews

2/10

Property is very old and poorly maintained. Requires thorough refurbishment before advertising it for international guests. This is a perfect case of What You See Is Not What You Get (WYSINWYG). Terrible and Pathetic!
6-night trip

10/10

5-night trip

8/10

2-night trip

6/10

1-night trip

10/10

Best location closer to everything
3-night trip

6/10

Vastaanotto huono, ei tiedetty mitään tulostani, mistä varattu, paljon maksettu jne. Hotelli on vanha ja rapistunut. Aamiainen hyvä. Osa henkilökunnasta ystävällisiä. Uima- allas ala- arvoinen, likainen. Ei pystynyt uimaan. Keskellä kaupunkia, kiureinen ja rauhaton paikka. Huone kuitenkin rauhallinen.
2-night trip

6/10

3-night trip

8/10

1-night trip

8/10

The Lusaka Hotel was in a good condition. The staff was kind. Unfortunately the did not reply to any of my mails.
2-night trip

8/10

Das Personal war hilfsbereit, obwohl ich kein englisch gesprochen habe.
2-night trip

2/10

The hotel is the worst of more than 150 hotels l have ever been. It's seriously fithy. The toilt the bedding you can't recognise the colur of the mosquito net. The toile is like the 1950s toile and never been renovated since the hotel has been opened. The cooks and the people saving in the kitche were filthy. To say the list the hotel should be closed down. It is appalling.
All these are the list of what l could take picture Unsafe wall plugs See all pictures on the left side and all below pictures as proof of what l experienced and paid for it.
Fithy toilet and walls
The most fithy floor the room and the bathroom
Dirt mosquito net
1-night trip

2/10

L’hôtel se trouve au centre la ville c'est bien mais le reste était horrible. il est très vieux et pas bien renouvelé. dans l’ancien temps il était peut-être bon il y a plus de 60 ans.don pour ce standing le prix est trop élevé. le réceptionniste ne savait pas la réservation de l'Expedia. il n'y avait pas de l'eau chaude, les serviettes de bain étaient pas bien propres. son restaurant était nul. la nuit bruyante .
1-night trip

2/10

周りは、観光対象は特になく、首都なのにレストランやスーパーもなく、ほぼ露店だけで、日没とともに店も人もいなくなり、閑散として治安が悪そうです。 予約が入っていないと言われ、６８ドル払わされた。 これについてはExpediaのHelpにメールしたが５日経過後も何も回答なし。

2/10

1. No electric power consent in the room 2. No remote controller of air conditioner 3. Dirty electric tea pot 4. No free WiFi - Desk sell the WiFi Coupon (6 ZMW per hakf an hour)

4/10

Hotel in need of urgent reservation such as damaged roof,very old furniture. Staff need to be well trained in customer service, free breakfast should be clearly stated as continental as hot food must be paid for

2/10

I made a booking for five nights.I arrived at the Hotel at one am and there was no electricity and water. The person in charge told me the electricity( and water) would come on at 3am. he lied,. Water and electricity did nto come on till 8am. then it was sporadic. I left after one night. I think Venere should refund me the other four nights

8/10

I enjoyed my stay. The staff were all helpful and the breakfast was good. Don't expect a luxury hotel as this isn't a top of the range hotel but it was good value, with clean rooms and a TV.

2/10

We had booked this hotel 4 months in advance. I had emailed the Manager Mr. Mbewe ahead of time to arrange for transport from the airport to the hotel. He stated that they would "send transport as per our confirmation". When we arrived no one was at the airport to transport us and when I called the hotel, the desk said that did not provide that service. When we arrived at the hotel there was trash knee deep in the street in front of the hotel. The hotel did not have the booking information from expedia and tried to charge us for the room. I had to call expedia at a cost of $1 per minute (a $17 call) to straighten things out. The room was filthy, the bedding worn, the bathroom had tiles coming off the wall and it was infested with roaches. The power went out at midnight. We had to get up early to catch a bus the next morning and lugged our luggage down the stairs in the dark (Its a good thing we had brought head lamps). The front door had been broken in the night and no effort had been made to pick up the glass, so we lugged our luggage over the glass. We had booked and paid for 2 rooms for 2 days later in the week, but cancelled and made other arrangements for our stay. Look elsewhere.

2/10

When I arrived at this hotel (late at night) the hotel claimed to have no record of my booking and were full. I do not know if the problem lies with hotels.com or the hotel. All I know is that I had to walk the streets to find an alternative hotel late at night in a strange city. This is simply not acceptable from a safety point of view. To add insult to injury I have now been charged by hotels.com for the room. I have emailed to inform hotels.com of this but have received no reply and now when I go onto the website and click on 'contact us' it takes me to a 'page not found' response. I have also attempted to contact via skype but could not be heard correctly. Please refund my money ASAP and provide an explanation for this appalling service.

4/10

Made Expedia booking and payment two days before arrival. When checking in, they told me they had no record of a booking and that they were fully booked and had no room for me. After pressing them hard they magically found my booking saying that it had come in only that morning. On further pushing them, they found that indeed they had a room but it was a higher class room than the one I had booked, and asked for an upgrade payment. I refused, saying that they already took my payment for a basic room and were now committed to giving it to me. They relented and gave me the room that was one class better than the basic one. Having finally negotiated my way in to the hotel, I checked my room. There was some evidence that the sheets and pillowcases had not been changed, the mattress was only a piece of foam, and there was no shower in the bathroom. They kindly provided a bar of soap for use in the bathtub, but no towels or other linens. On the plus side, there were only a few cockroaches and they weren't very large. I was left wondering what the basic room would have looked like!